Holiday Inn Express & Suites Kingston Central, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Kingston Central, an IHG Hotel

Exterior
Terrace/patio
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi
Gift shop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
11 Benson Street, Kingston, ON, K7K5W2
  • King's Crossing Outlet
    7 min walk
  • Denny's
    2 min walk
  • Kingston, ON (XEG-Kingston Train Station)
    9 min drive
  • Kingston, ON (YGK-Norman Rogers)
    20 min drive

Room options

Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • 342 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standup Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Kingston Central, an IHG Hotel

Hotel in Rideau Heights
An indoor pool, a fitness center, and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express & Suites Kingston Central, an IHG Hotel offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Kingston Central, an IHG Hotel features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 6727 square feet (625 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).
Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (CAD 6.78 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,727 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 6.78 per day
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Hotel Suites Kingston

Holiday Inn Express & Suites Kingston Central, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 768 out of 1244 reviews" "
Rating 8 - Good. 313 out of 1244 reviews" "
Rating 6 - Okay. 93 out of 1244 reviews" "
Rating 4 - Poor. 39 out of 1244 reviews" "
Rating 2 - Terrible. 31 out of 1244 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

FASIL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
None
A fine hotel. Well run.
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 3 nights in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly Good But...
We had a wedding to attend in the area and booked a room here for 2 nights. 1. I booked early because it was promoted as "reserve now & pay later". Much to my surprise, payment was taken immediately upon making the reservation. 2. Nowhere in the description did it mention you have to pay a nightly rate for parking. It's less than $10/night but considering the room cost, it should be free. 3. The hotel is well kept. It's clean and bright, the staff are pleasant & helpful. 4. Continental breakfast was typical. "Hot" food choices were barely warm. 5. Room was a good size, clean, bright. Towels were small and rather thin. While we were pleased overall, I do feel it was expensive considering its location (blocks from the 401) behind a gas station and across the street from a small shopping plaza. I have stayed in far nicer places for less $/night.
Stayed 2 nights in Sep 2024

8/10 Good

Val

Traveled with family
Liked: Amenities, property conditions & facilities
Good time
Stayed 1 night in Sep 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service
Ok stay
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024

10/10 Excellent

Anoop alex

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location right off the highway but downtown is easily accessible
Stayed 1 night in Sep 2024

10/10 Excellent

nadine

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew, Etobicoke

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough parking if you arrive late!
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2024

10/10 Excellent

Jos

Stayed 2 nights in Sep 2024

8/10 Good

Imelda

Liked: Cleanliness
There was nothing unique nor was there anything i did not like
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location fantastic staff, very well maintaind facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay the staff was ver friendly, the pool was great, the breakfast was amazing
Stayed 4 nights in Sep 2024

6/10 Okay

Natalie

Business traveler, Traveled with family
Liked: Staff & service
Basic hotel and room. Breakfast was decent. Close to highway if that’s what you need. Surrounding area isn’t nice.
Stayed 1 night in Aug 2024

8/10 Good

Firas

Nice and friendly staff
Stayed 3 nights in Sep 2024

8/10 Good

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I regret not leaving a tip for the lady who cleaned the room, which I hope to rectify. My bad. ):
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Karolinka

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

6/10 Okay

Walter M

Liked: Staff & service, property conditions & facilities
The night staff was friendly which made checking in pleasant. There were a few issues with the room. When I walked in, the first thing I noticed was the deadbolt door lock was broken. There was a lighter on the sofa and the desk lamp was turned on. The washroom counter had toothpaste around the surrounding the sink. Plus there were a few hairs on the floor. I brought this to the attention of the morning staff on duty as I was checking out. Normally, I find Holiday Inn as a good, reputable hotel, no matter which city you stay in. However, this time I was not impressed at all.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything! Staff was excellent & the rooms & dining room are immaculate! Friendly very nice people ! We really enjoyed our stay!
Stayed 3 nights in Sep 2024