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Holiday Inn Express & Suites Kingston Central by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kingston Central by IHG

Exterior
Indoor pool
Desk, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed (Additional Living Area) | Desk, iron/ironing board, rollaway beds, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • Housekeeping

Explore the area

Map
11 Benson Street, Kingston, ON, K7K5W2
  • Queen's University
    ‪5 min drive‬
  • Kingston Waterfront
    ‪5 min drive‬
  • Fort Henry
    ‪9 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

Suite, 1 King Bed, Jetted Tub (Walk-In Shower) | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed (Additional Living Area)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Suite, 1 King Bed with Sofa bed (Extra Floor Space) | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • 342 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standup Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Kingston Central by IHG

Hotel in Rideau Heights
An indoor pool, a fitness center, and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express & Suites Kingston Central by IHG offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Kingston Central by IHG features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 6727 square feet (625 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).
Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (CAD 6.78 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,727 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 6.78 per day
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Hotel Suites Kingston

Holiday Inn Express & Suites Kingston Central by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 871 out of 1407 reviews
Rating 8 - Good. 351 out of 1407 reviews
Rating 6 - Okay. 109 out of 1407 reviews
Rating 4 - Poor. 39 out of 1407 reviews
Rating 2 - Terrible. 37 out of 1407 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tommy

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Stayed 3 nights in Jan 2025

6/10 Okay

Louise

Unfortunately I will never go back; looking fwd to trying the Hampton next time. I’m not going to give details that wld get ppl in trouble because I don’t believe in saying things that are not nice when it comes to workers. What I will say is that they charge you extra for parking, which is shocking. I have never in my life paid extra for parking at anywhere that I have stayed and I have travelled extensively. It’s always included. Second the parking area is dark. I couldn’t even see the lines denoting where to park. Also the door into hotel from the back is not marked. Then you have to walk through by everyone in the lounge area with your luggage. Strange set up. Finally not being able to set the temperature I want in my room is never acceptable. It will not go lower than 17.5. Couldn’t sleep it was so hot. No fan for white noise or to cool me down. No fan in bathroom so if you have a hot shower expect the room to be steamy but don’t worry water isn’t too hot.
Stayed 1 night in Jan 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and pool were great. Location is great. Service was great.
Stayed 1 night in Jan 2025

8/10 Good

Noreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Jan 2025

6/10 Okay

allyson

Liked: Staff & service, property conditions & facilities
It was a nice hotel and great staff
Stayed 2 nights in Jan 2025

6/10 Okay

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, hotel needs to be more eco

The breakfast was great, and I was really happy to see cutlery and proper plates. There is no excuse for plastic cutlery or paper plates anymore. The room was spacious and very clean. But noise is a problem, the doors slam loudly and you could hear people coughing and sneezing and talking in nearby rooms. There is no recycling bin in the room, or even on the floors.
Stayed 1 night in Jan 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Water noise of ice machine was annoying
Stayed 1 night in Jan 2025

8/10 Good

Steven

Stayed 2 nights in Dec 2024

10/10 Excellent

Carmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Kelly

Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean, quiet and great staff!
Stayed 1 night in Dec 2024

8/10 Good

Erica

Stayed 1 night in Jan 2025

10/10 Excellent

Michele, Clarkston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

shuyue

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soundproofing is not very good, the heating can't be adjusted, it's a bit cold
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Stayed 4 nights in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Well organized.
Stayed 1 night in Dec 2024

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Stayed 1 night in Dec 2024

8/10 Good

Mariane

Friendly staffs
Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Stayed 1 night in Dec 2024

10/10 Excellent

Harish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They must chnage tv to smart tv
Stayed 1 night in Dec 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The elevators are weird. Two separate call buttons. Breakfast was very good. Circle K across the street has surprisingly good wine options.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Stayed 1 night in Dec 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024