Holiday Inn Express & Suites Kingston Central by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kingston Central by IHG

Exterior
Indoor pool
Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Suite, 1 King Bed (Additional Living Area) | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • Housekeeping

Explore the area

Map
11 Benson Street, Kingston, ON, K7K5W2
  • King's Crossing Outlet
    ‪7 min walk‬
  • Queen's University
    ‪5 min drive‬
  • Fort Henry
    ‪9 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • 342 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standup Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Kingston Central by IHG

Hotel in Rideau Heights
An indoor pool, a fitness center, and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express & Suites Kingston Central by IHG offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Kingston Central by IHG features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 6727 square feet (625 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).
Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (CAD 6.78 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,727 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 6.78 per day
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Hotel Suites Kingston

Holiday Inn Express & Suites Kingston Central by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 908 out of 1454 reviews
Rating 8 - Good. 362 out of 1454 reviews
Rating 6 - Okay. 108 out of 1454 reviews
Rating 4 - Poor. 39 out of 1454 reviews
Rating 2 - Terrible. 37 out of 1454 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

D'Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2024

2/10 Terrible

Cassandra

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
I am writing this letter in hopes of bringing respect back to hockey. Not only on the ice but also off the ice well visiting other towns. I recently tried to take a night away after a busy week and high stress. Upon arriving at the holiday in on Benson Street in kingston I was met with loud chaos, many children running around unsupervised from ages 4 to 12 Parents openly drinking and walking around the halls openly treating it as their home, not somewhere they were a guest. We noticed this behavior and still retreated to our room in hopes that eventually it would die down. This, in fact, did not happen all night.We listened to slamming of doors in and out of the rooms. Very loud adults fueled by alcohol. A very early wake up with slamming doors bags rolling down the hallway? Children and adults Running back and forth and parents with little patience because of the amount they had to drink the night before and the lack of sleep. Parents not properly watching their children in the hot tub to the point that there was an apple in the hot tub basket. When trying to approach the family's to ask them if they would be able to tame their behavior down outside of our door as we were trying to relax.We were met with nothing but a no care attitude. I can totally understand the excitement and that this is a very very busy time for all families. But at the end of the day this mentality that they mattered more than anyone else in the building was absolutely shameful. At the end
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Good stay just requires few accessible upgrades!

parking lot of the hotel requires more Handicapped Parking and the accessible showers should have the seats/benches replaced in the accessible rooms or have a portable bath/shower chairs for patron use. Rear door should also have a handicapped accessible door with card reader closer to the door coming in from the back parking area. Staff were very helpful, professional, polite and friendly
Stayed 1 night in Feb 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was satisfactory
Stayed 1 night in Feb 2025

8/10 Good

Kellie

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

YAQUELINE

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Stayed 1 night in Feb 2025

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! One of my husbands and I favourite stays. The staff was lovely, the breakfast was amazing, and the room was very clean. I woukd definitely stay here again for our next trip to Kingston. It was also walkable to the nearest cinema and essential stores. Enjoyed our stay thoroughly. 10/10! (Yes parking isn’t included but it’s a mere $6 and you get a safe spot to park your car, a deal in my books!)
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities

So so great

We were given an adjoining room without being asked if this was ok. We barely slept because it was so loud. We were charged for parking and we didnt have a car and indicated this when we arrived. The thermostat in our room didnt work
Stayed 1 night in Feb 2025

10/10 Excellent

Shadow

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ioana

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh and renovated
Stayed 1 night in Feb 2025

2/10 Terrible

li

Stayed 1 night in Feb 2025

10/10 Excellent

GREG, BARRIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People who don’t come with sports teams would appreciate not being placed near said sports teams. Even when I requested this at the front desk, I still ended up in the hallway with the hockey team.
Stayed 1 night in Jan 2025

10/10 Excellent

Amanjit

Stayed 1 night in Feb 2025

10/10 Excellent

Denholm

Stayed 1 night in Feb 2025

8/10 Good

Colin, London

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Feb 2025

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and excellent breakfast!
Stayed 1 night in Feb 2025

4/10 Poor

Michealpayne

Liked: Staff & service
Disliked: Property conditions & facilities
They make you pay for parking, brakfast was terrible, pool area is through main foyer, with no change rooms so you get a lot of stares walking through in bathing suit, tub was dirty, room door had issues locking For a cheaper place all the above is fine but when tou pay this much you expect to be alot nicer
Stayed 1 night in Feb 2025

6/10 Okay

Shawna

Traveled with family
Liked: Cleanliness, staff & service, amenities
We came here Saturday night with the intentions of having a great time in the pool and hot tub. However it was not so pleasant once we walked in as the chlorine was too strong. The hot tub was burning our eyes and we witnessed 2 little children who were supervised end up non stop coughing. In total we maybe used the pool facilities for about 15 mins.
Stayed 1 night in Feb 2025

10/10 Excellent

Jero

Liked: Cleanliness, amenities
great place
Stayed 1 night in Feb 2025