Holiday Inn Express & Suites Kingston Central by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kingston Central by IHG

Exterior
Gift shop
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • Housekeeping

Explore the area

Map
11 Benson Street, Kingston, ON, K7K5W2
  • King's Crossing Outlet
    ‪8 min walk‬
  • Queen's University
    ‪5 min drive‬
  • Fort Henry
    ‪9 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪22 min drive‬

Room options

Suite, 1 King Bed, Jetted Tub (Walk-In Shower)

  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • 342 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standup Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Kingston Central by IHG

Hotel in Rideau Heights
An indoor pool, a fitness center, and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express & Suites Kingston Central by IHG offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Kingston Central by IHG features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 6727 square feet (625 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).
Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (CAD 6.78 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,727 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 6.78 per day
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Hotel Suites Kingston

Holiday Inn Express & Suites Kingston Central by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 856 out of 1387 reviews
Rating 8 - Good. 349 out of 1387 reviews
Rating 6 - Okay. 108 out of 1387 reviews
Rating 4 - Poor. 39 out of 1387 reviews
Rating 2 - Terrible. 35 out of 1387 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Stayed 2 nights in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Great for business, clean room, lots of room, large bathroom and breakfast had a wide selection.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, excellent staff and service.
Stayed 15 nights in Dec 2024

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2024

2/10 Terrible

Scott

Stayed 1 night in Dec 2024

2/10 Terrible

james

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Charging for parking is ridiculous
Charging for parking is ridiculous
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor; very clean; super friendly staff; large suite, nice clean pool area, great hot breakfast .. so many pluses for $130!!!
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Booked a standard king size bed room only to be given a double queen bed room when we checked in. No mention of this by the young woman who checked us in, which would have been a courtesy. When we discovered the switch, I went back to the front desk to enquire about getting the room I had actually booked only to be told its the hotel's choice what room they give us and that they often overbook. I pointed out that I had just booked it two days prior and the website indicated they had two king rooms available. Once again, the only response was that it's the hotel's choice what room they give us. On top of that, charged us $6 a night for parking, which was not indicated in the online booking but a hidden charge when checking in. Bait and switch rooms under the policy that it's the hotel's choice is nonsense and a new business practice that I have never before encountered anywhere else. We will be staying elsewhere when we travel in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Business traveler
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was very helpful and pleasant. Breakfast buffet was fresh and delicious. Room was very clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Marg

Traveled with partner
Staff members were very helpful, room was great and breakfast was great
Stayed 1 night in Dec 2024

10/10 Excellent

Xinyu, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to HWY
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff went above and beyond to say hello and seemed happy while working.
Stayed 2 nights in Dec 2024

10/10 Excellent

brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! The hotel was beautifully decorated for Christmas, the staff was friendly and the rrom was spacious. Great place to stay for families!
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Breakfast was great for what it was. Everything was well kept and staff were friendly and attentive. Room was clean as was the common areas.
Stayed 1 night in Dec 2024

10/10 Excellent

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with great staff
Stayed 1 night in Nov 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had to play around with the TV to get it to work. The box was stuck in behind it and had a hard time getting channels afterwards unless you’re really close.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for a Shopping Trip
Excellent hotel. This is the third time I have booked this property for a December shopping trip. Location is excellent, close to all shopping. Room was excellent. Comfortable beds, very clean. Breakfast offered lots of choice, staff were very attentive to keeping the area well stocked and clean. The warm cinnamon rolls are worth the stay! My only suggestion would be to have a smaller portion of milk for cereal so that there would be less waste.
Stayed 1 night in Dec 2024

10/10 Excellent

NINA

Stayed 1 night in Nov 2024