Holiday Inn Kingston Waterfront by IHG

3.5 star property

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Photo gallery for Holiday Inn Kingston Waterfront by IHG

Exterior
Property amenity
Indoor pool
Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available

Explore the area

Map
2 Princess St, Kingston, ON, K7L1A2
  • Kingston Waterfront
    ‪1 min walk‬
  • Kingston City Hall
    ‪3 min walk‬
  • Queen's University
    ‪16 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪16 min drive‬

Room options

Premium Room, 1 King Bed, Harbor View, Corner

  • 301 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony (Partial City View)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pets Allowed, Ground Floor

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Harbor View

  • 301 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony, River View

  • 301 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, River View, Corner

  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pets Allowed, Ground Floor (Patio)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony (Partial City View)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Balcony, River View

  • 301 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony, Harbor View

  • 301 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower, Pets Allowed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Balcony (Harbor View)

  • 301 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Kingston Waterfront by IHG

3.5-star hotel in Sydenham
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Kingston Waterfront by IHG offers 197 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Kingston Waterfront by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Kingston Waterfront by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Wharf & Feather - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 33.90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 22 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wharf & Feather

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Dock
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 13 2025 to April 20 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from April 13 2025 to April 20 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per pet, per week, plus a deposit of CAD 60 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 16.95 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 22 for adults and CAD 22 for children
  • Uncovered self parking fee: CAD 33.90 per night (in/out privileges)
  • Pet deposit: CAD 60 per week
  • Pet fee: CAD 60 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 16.95 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kingston
Holiday Inn Kingston Waterfront
Holiday Inn Waterfront
Holiday Inn Waterfront Hotel
Holiday Inn Waterfront Hotel Kingston
Holiday Inn Waterfront Kingston
Kingston Holiday Inn
Kingston Holiday Inn Waterfront
Kingston Waterfront Holiday Inn
Waterfront Holiday Inn Kingston
Holiday Inn Kingston - Waterfront Hotel Kingston
Holiday Inn Kingston - Waterfront Ontario
Holiday Inn Kingston Waterfront Hotel

Holiday Inn Kingston Waterfront by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 783 out of 1640 reviews
Rating 8 - Good. 495 out of 1640 reviews
Rating 6 - Okay. 207 out of 1640 reviews
Rating 4 - Poor. 98 out of 1640 reviews
Rating 2 - Terrible. 57 out of 1640 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service, property conditions & facilities
All exceptional
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfy room in good location
We stayed only one night. Service was efficient and room was comfy. There were some sparkly confetti left on the carpet from previous guests so cleaning was not very thorough. Wallpaper from one corner of the room was peeling badly indicating a potential damp problem. The lake view was really nice and location very good.
Stayed 1 night in Dec 2024

6/10 Okay

john

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lobby was clean and bright and the staff lovely, but on arrival in my room the toilet had clearly not been properly cleaned. A member of staff was sent to deal with this, but he didn’t remove his gloves after cleaning the toilet and touched the door knob to leave. I had little confidence in the cleanliness of my room.
Stayed 1 night in Dec 2024

6/10 Okay

Bryon

Stayed 1 night in Nov 2024

4/10 Poor

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We couldn’t sleep the heating system was on and off all night and it was very loud.
Stayed 1 night in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

barbaraanne, Toronto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thank you for a great stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Terra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunate that the property has mold issues because the views are amazing and so are the staff. Hopefully they will get these issues fixed.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and kind
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
John at front desk was great. Easy parking but expensive. Housekeeping knocked on doors waking up everyone - they should know who has checked out
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here compared to other places I’ve stayed at. I was really impressed with the breakfast buffet. Parking was easy as it was in front of the hotel and the rate was cheaper compared to other places near by I’ve stayed at. The staff were very friendly and professional. I will definitely be staying here again on my next trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Good
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Yeo

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Justin for accommodating us! We had a late check in like after 9 pm and Justin was accommodating us for a late checkout. My wife was able to rest well.
Stayed 1 night in Nov 2024

2/10 Terrible

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prepaid, an I didn’t get the room I booked
I didn’t not get the room that I booked.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Tyler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and amenities! Easy walking to all restaurants and bars downtown Kingston
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit cold Not sure if HVAC was working properly.
Stayed 1 night in Nov 2024