Holiday Inn Kingston Waterfront by IHG

3.5 star property

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Photo gallery for Holiday Inn Kingston Waterfront by IHG

Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Indoor pool
Breakfast, lunch, dinner served; local cuisine
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool

Explore the area

Map
2 Princess St, Kingston, ON, K7L1A2
  • Kingston Waterfront
    ‪1 min walk‬
  • Kingston City Hall
    ‪3 min walk‬
  • Queen's University
    ‪15 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪15 min drive‬

Room options

Premium Room, 1 King Bed, Harbor View, Corner

  • 301 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony (Partial City View)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Ground Floor (Pet Friendly)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Harbor View

  • 301 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony, River View

  • 301 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, River View, Corner

  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Patio, Ground Floor (Pet Friendly)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony (Partial City View)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Balcony, River View

  • 301 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony, Harbor View

  • 301 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Accessible, Pet Friendly)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Balcony (Harbor View)

  • 301 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Kingston Waterfront by IHG

3.5-star hotel in Downtown Kingston
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Kingston Waterfront by IHG offers 197 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Kingston Waterfront by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 10 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Kingston Waterfront by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Wharf & Feather - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 33.90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 22 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wharf & Feather

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Dock
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per pet, per week, plus a deposit of CAD 60 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 16.95 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 22 for adults and CAD 22 for children
  • Uncovered self parking fee: CAD 33.90 per night (in/out privileges)
  • Pet deposit: CAD 60 per week
  • Pet fee: CAD 60 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 16.95 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kingston
Holiday Inn Kingston Waterfront
Holiday Inn Waterfront
Holiday Inn Waterfront Hotel
Holiday Inn Waterfront Hotel Kingston
Holiday Inn Waterfront Kingston
Kingston Holiday Inn
Kingston Holiday Inn Waterfront
Kingston Waterfront Holiday Inn
Waterfront Holiday Inn Kingston
Holiday Inn Kingston - Waterfront Hotel Kingston
Holiday Inn Kingston - Waterfront Ontario
Holiday Inn Kingston Waterfront Hotel

Holiday Inn Kingston Waterfront by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 790 out of 1627 reviews
Rating 8 - Good. 489 out of 1627 reviews
Rating 6 - Okay. 200 out of 1627 reviews
Rating 4 - Poor. 96 out of 1627 reviews
Rating 2 - Terrible. 52 out of 1627 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, Brockville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main thing that kept this stay from being five star is that too many of the guests allowed their children to make noise and run the halls late at night, not sure how to solve but did disturb is both nights until after 12am.Perhaps thicker noise cancelling doors and a hot tub in pool area . Otherwise was a great stay.
Stayed 2 nights in Feb 2025

8/10 Good

Allan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking charge was a pleasant surprise
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Other than the pool, 10/10 stay

The beds were comfortable, the hotel was central to downtown, and the staff was amazing. The only downside was, while the pool room itself was warm, the actual pool was COLD!
Stayed 1 night in Dec 2024

2/10 Terrible

John A.

Disliked: Staff & service
Due to weather and road closings we were unable to attend. We asked for a partial refund and we were refused. We had no control of weather and the closings. After repeated attempts the hotel. refused. We have stayed at his site in the past and loved it !! Truly Hotel.com stated they made several attempts to contact hotel to investigate and they stated that they couldn't get thru. I tried 3 times and got thru twice twice. Again ....the place was nice to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff goes above and beyond. Only disappointment was the $22 breakfast buffet. Very limited selection and not very good quality. Other than that I would definitely recommend this hotel with stunning waterfront views
Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

8/10 Good

Judy

Stayed 1 night in Feb 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, will be returning!
Stayed 1 night in Feb 2025

8/10 Good

Masha

Stayed 1 night in Feb 2025

8/10 Good

Dany

Stayed 2 nights in Feb 2025

10/10 Excellent

carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic stay!!
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many timed. Well-run, perfectly located.
Stayed 4 nights in Feb 2025

10/10 Excellent

ken

Stayed 2 nights in Feb 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong with the hotel itself, however they need to figure out offsite parking for buses. Large tour bus starting it engine and running for an hour 20 feet below our window at SIX AM was a bit much!!!
Stayed 1 night in Feb 2025

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice facility
Stayed 1 night in Feb 2025

10/10 Excellent

brad

Area around the holiday inn is a low end commercial area that hasn’t been upgraded in sometime
Stayed 2 nights in Feb 2025

6/10 Okay

Lorah

Disliked: Amenities, property conditions & facilities
I stayed one night in room 527. Pros: clean bathroom, quiet floor, comfortable bed. Cons: hair in bed sheets, dirty carpet, loud heater, dove products (you should source local/Canadian producers), dirty hallways, aged and tired looking hotel, overpriced surface parking
Stayed 1 night in Feb 2025

4/10 Poor

Zigi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No extra roll of toilet paper in bathroom. Air conditioning fan kept going in and off every minute or less despite turning the whole system off to try to alleviate the problem. Eventually unplugged the fan at the wall and kept the whole system off. Was not able to have a decent nights sleep due to this problem.
Stayed 1 night in Feb 2025

4/10 Poor

Jeffrey

Stayed 1 night in Feb 2025

10/10 Excellent

Stephani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

shirley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the water
Stayed 1 night in Jan 2025