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Hotel Four Seasons

3.0 star property

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Photo gallery for Hotel Four Seasons

Property grounds
3 bars/lounges, 2 poolside bars
Executive Room | View from property
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Hot Tub
  • Bar

Explore the area

Map
18 Ruthven Road, Kingston, Saint Andrew
  • Devon House
    ‪14 min walk‬
  • Bob Marley Museum
    ‪3 min drive‬
  • Jamaica House
    ‪4 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, Pool View

Superior Room, Pool View | View from room

Superior Room, Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

Bar (on property)

R Hotel Kingston

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.2 out of 5, Very Good, (1113)
The price is $209
per night
$256 total
includes taxes & fees
May 7 - May 8
R Hotel Kingston

About this property

Hotel Four Seasons

3-star hotel in New Kingston
2 outdoor pools, a restaurant, and 2 poolside bars are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a hot tub.
Hotel Four Seasons offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.
Hotel Four Seasons features 2 outdoor swimming pools, a hot tub, and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Four Seasons is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Hotel Four Seasons has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Four Seasons Kingston
Hotel Four Seasons
Four Seasons Kingston
Hotel 4 Seasons
Four Seasons Hotel Kingston
Kingston Four Seasons
Four Seasons Kingston Jamaica
Hotel Four Seasons Jamaica/Kingston
Hotel Four Seasons Hotel
Hotel Four Seasons Kingston
Hotel Four Seasons Hotel Kingston

Hotel Four Seasons Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 337 out of 902 reviews
Rating 8 - Good. 318 out of 902 reviews
Rating 6 - Okay. 146 out of 902 reviews
Rating 4 - Poor. 50 out of 902 reviews
Rating 2 - Terrible. 51 out of 902 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lorna

Stayed 5 nights in Jan 2025

10/10 Excellent

Nicolette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were ver friendly and
Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Liked: Amenities
I enjoyed relaxing in the oval pool near my room. Food in the restaurant was excellent, although a few items listed on the menu were unavailable. Room was clean and bed was comfortable, although the pillows were a bit too firm and dense for my liking. Landscaping was amazing, especially the large tree near check-in. The porch had been built around it, from the floor and through the porch roof.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Stayed 4 nights in Dec 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff and beautiful property grounds. Will be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Lorna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Four Seasons! The staff is amazing and incredibly friendly and helpful! While we found the rooms a bit outdated, everything was kept neat and clean. It was also a bit disappointing that the poolside bar was not actually usable. The food was also very good and would’ve loved the option to have all meals inclusive not just breakfast.
Stayed 4 nights in Dec 2024

4/10 Poor

Carolie

Stayed 2 nights in Jan 2025

10/10 Excellent

Odaisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very quiet, clean, the staff is very friendly and the food is very good
Stayed 1 night in Jan 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Shelly Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe Area good workers
Stayed 4 nights in Dec 2024

6/10 Okay

Kataisee

It is an affordable option for a short stay in Kingston.
Stayed 3 nights in Dec 2024

8/10 Good

Odaisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Heather

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Raphael

Liked: Property conditions & facilities
Some staff are not attentive to guests needs. I would recommend additional customer service training. Facility is dated, updates needed. Room was horrible the AC leaked all the nights we stayed. Bed kept sliding, mattress was uncomfortable. Updates are definitely needed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Valecia

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

L

Liked: Cleanliness
Clean, central location
Stayed 7 nights in Dec 2024

8/10 Good

camille

Business traveler
Liked: Cleanliness
breakfast and lunch staff not nice!
Stayed 3 nights in Oct 2024

8/10 Good

DIANA

Stayed 1 night in Dec 2024

6/10 Okay

Preston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not much variation re continental break fast.
Stayed 2 nights in Dec 2024

6/10 Okay

Charmaine

Liked: Cleanliness
Disliked: Amenities
I booked this Hotel because their website said breakfast included but was told by the receptionist AFTER check-in that continental breakfast is only toast and eggs and that I have to pay extra for Jamaican breakfast. DECIETFUL practice. The bar by the pool was not open during my stay. They will nickel and dime you for EVERYTHING. You have to pay extra for a microwave in your room too. The housekeeping staff is very pleasant and kept the room clean. Convient location but it is not worth the price and I WILL NOT book here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nikolai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are polite and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Ainsley

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
The main problem was that the complimentary breakfast was very poor with the same thing every day and no provision for a vegetarian diet. There were no laundry machines, and high expense for the laundry that was done. $78.00 US for 12 days.
Stayed 12 nights in Nov 2024

10/10 Excellent

Keisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Aug 2024