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Masterson's Motel

2.5 star property

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Photo gallery for Masterson's Motel

40-inch TV with satellite channels
Lobby
One Queen and One Sofa Bed | Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
$82
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
691 Hwy 41 N., Greater Napanee, ON, K7R 3L1
  • Place, Napanee Mall
    ‪16 min walk‬
  • Place, Strathcona Paper Centre
    ‪1 min drive‬
  • Place, Sandbanks Provincial Park
    ‪47 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪30 min drive‬

Room options

View all photos for Queen with Two Queen Beds

Queen with Two Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Queen with Two Queen Beds

7.6 out of 10
Good
(23 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double with Two Double Beds

Double with Two Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Double with Two Double Beds

8.4 out of 10
Very good
(33 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King with One King Bed

King with One King Bed | Desk, iron/ironing board, free WiFi, bed sheets

King with One King Bed

8.2 out of 10
Very good
(23 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with One Queen Bed

Queen with One Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Queen with One Queen Bed

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Queen and One Sofa Bed

One Queen and One Sofa Bed | Desk, iron/ironing board, free WiFi, bed sheets

One Queen and One Sofa Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Exterior
Royal Napanee Inn
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.0 out of 5, Very Good, 457 reviews
Royal Napanee Inn

About this property

Masterson's Motel

Greater Napanee motel close to Strathcona Paper Centre
This motel features coffee/tea in a common area, a business center, and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Masterson's Motel offers 34 accommodations with ceiling fans. Televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Wireless Internet access is complimentary. A business center is on site. This business-friendly motel also offers tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Masterson's Motel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators

Property is also known as

Mastersons Motel
Mastersons Motel Napanee
Mastersons Napanee
Masterson's Motel Napanee, Ontario
Mastersons Motel Greater Napanee
Mastersons Greater Napanee
Motel Mastersons Motel Greater Napanee
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Mastersons Greater Napanee
Mastersons Motel Greater Napanee
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Greater Napanee Mastersons Motel Motel
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Masterson's Motel Greater Napanee
Masterson's Motel Motel Greater Napanee

Masterson's Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jordan

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

emir, toronto

Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The location and the office staff were great. Sadly, that is all that I can say positively about our experience here. I hope that the other rooms are in better condition than room 12 that we were assigned. Upon entering the room I realized that the carpet was sticky and badly stained although well vacuumed. The bathroom had not been cleaned as there were dried urine stains around the toilet seat and on the floor. Muddy / grimey handprints were on the shower curtain and in many places on the walls. There was a 1" gap at the floor of the entry door where the weather stripping has been torn away allowing weather and insects to come and go freely. The bed sheets although seemingly freshly washed were badly stained. I was extremely uncomfortable staying in this room and found the heavily used deodorizing spray made me feel unwell. I do not recommend this motel to families or for extended stays.
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Room really needs a good deep cleaning. Other than that, great value.
Stayed 1 night in Oct 2025

10/10 Excellent

Johnny

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area off the highway, restaurants/fastfood near by. Place was clean staff was nice really enjoyed our stay
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Yang

Liked: Cleanliness
Disliked: Amenities
biu
Stayed 2 nights in Oct 2025

10/10 Excellent

Akhil

Stayed 2 nights in Oct 2025

6/10 Okay

Dave

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Louis

Traveled with family and small children, Traveled with family
Disliked: Staff & service
We stayed a second day because someone wasn’t well and we pay cash second day ..staff keep 50 cash after we pay for second day … n told us in case of cleaning??? And they already got my visa so why ? Last time here ! Hard to get staff out office as well !! To want your money and you do do the booking they are barely on site to help customers
Stayed 1 night in Sep 2025

10/10 Excellent

Leo

Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Quick jog off the highway great location Bathroom bedroom, clean lamps and fixtures very dusty
Stayed 1 night in Sep 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only qualm I have with this property was the bathroom. Keep in mind that I am a senior in my late sixties. The lip of the bathtub is quite high. Also, the shower/tub has no stability bars. I had to be very careful when I stepped into the tub and did not feel safe. Other than that, the property met expectations for the price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nolan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable. Needed a closet or a place to hang clothes Everything else was very good. And good price.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to food and to the town of Napanee, just off the 401.
Stayed 2 nights in Sep 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Front staff very friendly. Room very clean. Easy access.
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jean-Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil, chambre propre, WI FI
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Lack-lister customer service

Better personal interaction when checking in - don't make it fee like I am inconveniencing customer service
Stayed 1 night in Sep 2025

8/10 Good

Rashedul

Stayed 1 night in Aug 2025