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Masterson's Motel

2.5 star property

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Photo gallery for Masterson's Motel

Exterior
Lobby
40-inch TV with satellite channels
Queen with Two Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
691 Hwy 41 N., Greater Napanee, ON, K7R 3L1
  • Napanee Mall
    ‪17 min walk‬
  • Canadian Piano Museum
    ‪2 min drive‬
  • Strathcona Paper Centre
    ‪3 min drive‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪32 min drive‬

Room options

View all photos for Queen with One Queen Bed

Queen with One Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Queen with One Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Queen and One Sofa Bed

One Queen and One Sofa Bed | Desk, iron/ironing board, free WiFi, bed sheets

One Queen and One Sofa Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for King with One King Bed

King with One King Bed | Desk, iron/ironing board, free WiFi, bed sheets

King with One King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Two Queen Beds

Queen with Two Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Queen with Two Queen Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double with Two Double Beds

Double with Two Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Double with Two Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Masterson's Motel

Greater Napanee motel close to Strathcona Paper Centre
This motel features coffee/tea in a common area, a business center, and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Masterson's Motel offers 34 accommodations with ceiling fans. Televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Wireless Internet access is complimentary. A business center is on site. This business-friendly motel also offers tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Masterson's Motel has designated areas for smoking.

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property does not have elevators

Property is also known as

Mastersons Motel
Mastersons Motel Napanee
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Masterson's Motel Napanee, Ontario
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Masterson's Motel Motel Greater Napanee

Masterson's Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 435 out of 1002 reviews
Rating 8 - Good. 399 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beds were aweful, room was not clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Nov 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

8/10 Good

Terence, Milton

Stayed 1 night in Oct 2024

10/10 Excellent

MATTHEW

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Normand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple room, for the price great!
Stayed 1 night in Oct 2024

10/10 Excellent

Elías

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay every year. Staff are friendly and reasonable rates!!
Stayed 3 nights in Aug 2024

6/10 Okay

Laurie-Ann

Liked: Cleanliness, amenities, property conditions & facilities
No coffee pot in the room. Free coffee at the office only. Cupboard and fridge was dirty, freezer in fridge had ice build up.
Stayed 2 nights in Oct 2024

8/10 Good

Chantelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a good experience and accommodating to our needs. Friendly staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Sankalp

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Need to update furniture The chair in our room was filthy. Also the runner on the bed was very unclean.
Stayed 1 night in Oct 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little motel. Clean and quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
The room (carpets, upholstery and the washroom) could’ve been cleaner. I believe the shower curtain is making the washroom smell like pee. Last time we were in the newer rooms that are attached to the front desk area and because they were newer then it seemed cleaner. This time we’re were in the older building.
Stayed 1 night in Sep 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , clean and quiet
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every summer. Good price and great location. Staff are friendly.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Garnet

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Room 5 was perfect but three had a strong urine smell
Stayed 1 night in Sep 2024

10/10 Excellent

Guylaine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2024