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Shirley Retreat Hotel

3.0 star property

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Photo gallery for Shirley Retreat Hotel

Front of property
Banquet hall
Premium Room, 2 Queen Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access
Premium Room, 2 Queen Beds, Refrigerator | Room amenity
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services
$143
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
7 Maeven Ave, Kingston 10, Kingston, 0000
  • Place, Jamaica House
    ‪6 min walk‬
  • Place, Bob Marley Museum
    ‪6 min walk‬
  • Place, Devon House
    ‪14 min walk‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed, Refrigerator

8.0 out of 10
Very good
(3 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium Room, 2 Queen Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, 2 Queen Beds, Refrigerator

8.0 out of 10
Very good
(8 reviews)
  • 272 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible, Private Bathroom

Single Room, Accessible, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, Accessible, Private Bathroom

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Private Bathroom

Single Room, 1 King Bed, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed, Private Bathroom

Single Room, 1 Queen Bed, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 Queen Bed, Private Bathroom

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed, Accessible

Single Room, 1 Queen Bed, Accessible | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds, Refrigerator

Premium Room, Multiple Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, Multiple Beds, Refrigerator

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Shirley Retreat Hotel

3-star hotel in New Kingston
A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine.
Shirley Retreat Hotel offers 13 accommodations with blackout drapes/curtains. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Shirley Retreat Hotel features a terrace, a vending machine, and tour/ticket assistance. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Shirley Retreat Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Shirley Retreat Hotel Kingston
Shirley Retreat Kingston
Shirley Retreat
Shirley Retreat Hotel Hotel
Shirley Retreat Hotel Kingston
Shirley Retreat Hotel Hotel Kingston

Reviews

Shirley Retreat Hotel Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 209 out of 465 reviews
Rating 8 - Good. 153 out of 465 reviews
Rating 6 - Okay. 56 out of 465 reviews
Rating 4 - Poor. 26 out of 465 reviews
Rating 2 - Terrible. 21 out of 465 reviews

Reviews

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

cheryl

Quiet
Stayed 1 night in Jul 2025

6/10 Okay

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked that the property was in walking distance to some places of interest. I liked the staff. I didn’t like that lunch wasn’t available. I hated that the air was blowing towards the door and not on the bed. This made trying to rest very unpleasant.
Stayed 1 night in Jun 2025

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back.
Stayed 1 night in Jul 2025

8/10 Good

Ian, Clayton

Business traveler
Liked: Cleanliness, staff & service
Convenient location
Stayed 1 night in Jun 2025

10/10 Excellent

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked it so much we came back and ended our Jamaica journey where we started at Shirly's retreat we had a different room and also super clean
Stayed 1 night in Jun 2025

10/10 Excellent

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this felt like home away from home. super clean!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Stayed 1 night in Jun 2025

10/10 Excellent

Yanique, Bloomfield

Liked: Cleanliness, amenities, property conditions & facilities
Simple check-in process. The property is quiet, very clean and offers all the necessities for a comfortable short stay. A good option for local and international visitors to Kingston.
Stayed 1 night in Jun 2025

10/10 Excellent

nadine

Traveled with partner
Liked: Cleanliness, amenities
Everything was great!
Stayed 1 night in Jun 2025

8/10 Good

Marvalyn

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a quiet area, staff friendly
Stayed 4 nights in Jun 2025

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, amenities
I didn’t like too many people outdoors smoking marihuana
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. Amenities were basic, but i was only there for one night. Need hooks in yhe bathroom for used towels and clothes
Stayed 1 night in May 2025

10/10 Excellent

Shari-Jade

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay here! It was safe, clean, great breakfast and the staff was amazing. Would definitely visit again.
Stayed 1 night in May 2025

10/10 Excellent

Paul

I like clean, white sheets, security. This place delivered what i sought.
Stayed 1 night in May 2025

10/10 Excellent

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet peace of mind .great staff who knows their job. Easy parking
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The property it self is well kept and my room was very clean. I can tell the staff takes pride in their work and it shows. I would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

jessce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far, and good price.
Stayed 1 night in May 2025

6/10 Okay

Shirley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I checked in on April 28th for a week, marking my first visit to this facility. The location is good, and the staff is friendly. However, the facility needs some upgrades. I was disappointed that there wasn’t even a complimentary bottle of water in the room, especially considering the hot temperatures in Jamaica; this should be taken into account. I had requested a ground-floor room prior to my arrival, but due to a lack of communication, I was not informed that the ground-floor rooms only have one bed each. Since I requested two beds, I was assigned a room on the second floor. This wouldn’t have been an issue if there had been an elevator, but the staircase was quite challenging for me. I appreciate the courteous assistance from the staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Stayed 4 nights in Apr 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Colene was absolutely amazing with helping us with whatever we needed. Super sweet and super respectful. Very clean and nice rooms with high ceilings and AC
Stayed 1 night in Apr 2025

6/10 Okay

LaRonda

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Only complaint about the property itself was the clogged toilet on checkout day, but that stuff happens. The huge issue was the attitude and behavior of the security guard, who while wearing a branded uniform shirt of the hotel, said he wasn’t part of the hotel staff. He was aggressive and dishonest, loudly accusing me of lying. There was an issue with him during check-in that I tried to ignore. It got worse on checkout morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Alix Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
the staff is kind and frendly.
Stayed 8 nights in Apr 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple. Clean. Well run. Pleasant. Convenient. Great breakfasts. Great staff. Great security.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricascio, Blue Hills

Stayed 6 nights in Mar 2025