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Shirley Retreat Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shirley Retreat Hotel

Front of property
Premium Room, 2 Queen Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access
Lobby sitting area
Premium Room, 2 Queen Beds, Refrigerator | Room amenity
Business center

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
7 Maeven Ave, Kingston 10, Kingston, 0000
  • Bob Marley Museum
    6 min walk
  • Devon House
    12 min walk
  • Jamaica House
    17 min walk
  • Kingston (KIN-Norman Manley Intl.)
    30 min drive

Room options

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium Room, 2 Queen Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, 2 Queen Beds, Refrigerator

  • 272 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed, Refrigerator

  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Private Bathroom

Single Room, 1 King Bed, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Accessible, Private Bathroom

Single Room, Accessible, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, Accessible, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed, Private Bathroom

Single Room, 1 Queen Bed, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

R Hotel Kingston

Pool
Breakfast included
Spa
Parking included
4.2 out of 5, Very Good, (1089)
The price is $183
per night
$225 total
includes taxes & fees
Dec 11 - Dec 12
R Hotel Kingston

About this property

Shirley Retreat Hotel

3-star hotel in New Kingston
This hotel features laundry facilities, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a banquet hall, and a vending machine are onsite.
Shirley Retreat Hotel offers 13 accommodations with blackout drapes/curtains. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Shirley Retreat Hotel features a terrace, a vending machine, and tour/ticket assistance. Wireless Internet access is complimentary. This Kingston hotel also offers a garden and laundry facilities. Onsite self parking is complimentary.

Shirley Retreat Hotel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 13 private bathrooms
  • Bathtub or shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Shirley Retreat Hotel Kingston
Shirley Retreat Kingston
Shirley Retreat
Shirley Retreat Hotel Hotel
Shirley Retreat Hotel Kingston
Shirley Retreat Hotel Hotel Kingston

Shirley Retreat Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 148 out of 359 reviews" "
Rating 8 - Good. 125 out of 359 reviews" "
Rating 6 - Okay. 43 out of 359 reviews" "
Rating 4 - Poor. 23 out of 359 reviews" "
Rating 2 - Terrible. 20 out of 359 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kiszel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent food and customer service
Stayed 2 nights in Aug 2024

4/10 Poor

Toylise

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is okay for a short stay, but I wouldn’t recommend it for an extended period. If you need a place for a night or two, it will work, but there are some significant drawbacks. Starting with the positives, the staff is very welcoming and super sweet, especially the security guards and the person who checked us in. They really made us feel at home. The rooms are clean, which is a plus, but my biggest issue is the lack of basic amenities like tea items or a kettle. I’m someone who needs to drink tea before bed, and not having a kettle or tea bags in the room was a major inconvenience. Additionally, they didn’t provide any water in the room—you have to purchase it separately, which I find unacceptable given the money spent to book the hotel. Water should be a basic amenity. Another disappointment was breakfast. I don’t think it’s fair that after booking the hotel, you still have to pay for breakfast. It should be included, and considering the prices charged, it’s not worth it. However, the lady working in the kitchen is super sweet, which was a redeeming factor. The internet was a significant issue. The connection was so poor it was like not having internet at all. The staff restarted it multiple times, but the problem persisted. To make matters worse, there was no cable on the TV, so we were limited to watching news channels only. Overall, the biggest issues were the lack of water and a kettle in the room, and the terrible internet connection. If these were improved
Stayed 3 nights in Aug 2024

4/10 Poor

Grantley

Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with the room I was hosted in, it was old and outdated with four old wire bended clothes hangers in the closet. Not even a bottle of water in the room. I was very dissatisfied with the product I got for my money.
Stayed 1 night in Aug 2024

2/10 Terrible

sharnie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was proper the most disgusting “hotel” i’ve ever stayed in. the sheets were dirty. the shower was filthy and clogged with hair. disgusting. i am displeased.
Stayed 1 night in Aug 2024

10/10 Excellent

Prakash

Traveled with partner
Liked: Amenities
Quiet and safe place.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything it was a great stay people was friendly and i would go back there
Stayed 16 nights in Jul 2024

8/10 Good

Winston

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were quite friendly and helpful. The room was nice, but a kettle and some tea /coffee would be nice in the room.
Stayed 15 nights in Jul 2024

10/10 Excellent

Adelheid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, clean and very good service.
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Great staff.
Stayed 3 nights in Jun 2024

4/10 Poor

Shonique

Business traveler
Disliked: Cleanliness, amenities
The property is clean and the room was okay, Communication was poor in making me aware of certain things. Example Wifi password and breakfast arrangements.
Stayed 1 night in Jul 2024

10/10 Excellent

Ayana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra and Kimone were extremely helpful
Stayed 7 nights in Jul 2024

10/10 Excellent

Ayana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra and Kimone are fantastic. My 7th time taking my team to this hotel. Love it- safe, affordable, clean, friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ayana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimone is very pleasant and accommodated our big team well.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ayana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra and Simone are helpful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Crystal Gaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Almand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the staff specially my friends in the kitchen I have to have a ginger tea every morning but I didn’t catch her name well the guys in front are all nice housekeepers done a great job and attentive
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Just a small quiet plc in a very safe area
Stayed 3 nights in Jul 2024

6/10 Okay

Pauline

Business traveler, Traveled with partner
Liked: Cleanliness
Conveniently located to place we had to do business. Taxi service available. Would appreciate in-room safe and more sturdy dining tables.
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing! Very friendly and very helpful
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Good for a short stay
Sandra gave us a lovely welcome and looked after us with transportation from airport. Room spacious and clean. Breakfast offerings good and special mention to Carmel and Mauva from the kitchen . No glasses or cups in the room , no toiletries ( soap only ) , no kettle as advertised. Great place for a night to visit Bob Marley museum and attractions.
Stayed 2 nights in Jun 2024

10/10 Excellent

Blake

Stayed 1 night in Jun 2024

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Patrick Brown and Abeba

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jun 2024

10/10 Excellent

Tedisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024