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Shirley Retreat Hotel

3.0 star property

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Photo gallery for Shirley Retreat Hotel

Front of property
Single Room, 1 King Bed, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access
Premium Room, 2 Queen Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access
Premium Room, 2 Queen Beds, Refrigerator | Room amenity
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
7 Maeven Ave, Kingston 10, Kingston, 0000
  • Bob Marley Museum
    ‪6 min walk‬
  • Devon House
    ‪12 min walk‬
  • Jamaica House
    ‪17 min walk‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium Room, 2 Queen Beds, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, 2 Queen Beds, Refrigerator

  • 272 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | Blackout drapes, free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed, Refrigerator

  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Private Bathroom

Single Room, 1 King Bed, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Accessible, Private Bathroom

Single Room, Accessible, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, Accessible, Private Bathroom

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed, Private Bathroom

Single Room, 1 Queen Bed, Private Bathroom | Blackout drapes, free WiFi, bed sheets, wheelchair access

Single Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

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About this property

Shirley Retreat Hotel

3-star hotel in New Kingston
This hotel features laundry facilities, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a banquet hall, and a vending machine are onsite.
Shirley Retreat Hotel offers 13 accommodations with blackout drapes/curtains. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Shirley Retreat Hotel features a terrace, a vending machine, and tour/ticket assistance. Wireless Internet access is complimentary. This Kingston hotel also offers a garden and laundry facilities. Onsite self parking is complimentary.

Shirley Retreat Hotel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 13 private bathrooms
  • Bathtub or shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Shirley Retreat Hotel Kingston
Shirley Retreat Kingston
Shirley Retreat
Shirley Retreat Hotel Hotel
Shirley Retreat Hotel Kingston
Shirley Retreat Hotel Hotel Kingston

Shirley Retreat Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 171 out of 405 reviews
Rating 8 - Good. 142 out of 405 reviews
Rating 6 - Okay. 48 out of 405 reviews
Rating 4 - Poor. 23 out of 405 reviews
Rating 2 - Terrible. 21 out of 405 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kayde-Ann, Purley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for a short stay in Kingston, friendly, helpful staff. Ricardo at the front desk was especially helpful and a pleasant gentleman.Ms Maeve's food was fresh and nice. It would have been nice to have 2 complimentary bottles of water which is normal when staying in a hotel or guest house these had to be purchased and there was some banging in the early hours of mornings that woke me up, but apart from that, a lovely, clean convenient place to stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaynelle, Rosedale

Liked: Staff & service, amenities, property conditions & facilities
The gentleman at the front desk is so nice and professional. He literally treats you like family.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Traveled with group
Liked: Amenities
Clean, nice property, great location, very friendly people.
Stayed 1 night in Oct 2024

6/10 Okay

DAN ATHOL

Business traveler
Liked: Cleanliness, staff & service
Room facilities needs updating
Stayed 2 nights in Dec 2024

10/10 Excellent

Za kee

Liked: Cleanliness, staff & service
I enjoyed spending 6 days/nights relaxing and sharing the vibes of the entire staff. Also the food that Mrs. M’s Kitchen prepared, “GREAT”
Stayed 6 nights in Nov 2024

8/10 Good

cynthia

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good for short stays
Comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Lovely great place to stay in Kingston
Stayed 1 night in Nov 2024

8/10 Good

Pablo

It was nice place to come to
Stayed 1 night in Nov 2024

8/10 Good

Posterkidd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2024

10/10 Excellent

Lori-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here. Will visit again soon.
Stayed 1 night in Nov 2024

8/10 Good

Michele

Traveled with partner
The property was very clean , staff were quite friendly, also the cook. I would recommend
Stayed 2 nights in Oct 2024

6/10 Okay

Leonie

Liked: Amenities
I like the area, its quiet. I like the service
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a lot of people
Stayed 3 nights in Oct 2024

6/10 Okay

JESUS

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady at the front desk was very rude and unpolite, what a shame, an absolutely bad experience with her, she seemed angry; anyways the hotel is just ok, it fits to rest and sleep and thats it, although it is well located. Period.
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While searching on Expedia, the Shirley Hotel caught my attention, offering a convenient solution to extend our stay by one day, as Spanish Court was fully booked. We booked impulsively, relying on online reviews and photographs. The hotel's location is conveniently situated off the main road, with easy access. Upon arrival, we found ample parking and received a warm welcome from the front desk staff, who assisted with luggage transport and efficient check-in. The hotel's cleanliness was consistently evident, from the lobby to our Hibiscus room. Although construction was underway next door at check-in, it had ceased by 6:00 p.m., ensuring a quiet evening. For a simple yet clean and efficient hotel, I highly recommend the Shirley Hotel. If I had to mention Cons but by all means not deal breakers: there's no elevators, or phones in the rooms, and the television only has news channels.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff 👋
Stayed 4 nights in Oct 2024

10/10 Excellent

P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff great traditional breakfast food option and amazing local museum opportunities.
Stayed 2 nights in Oct 2024

8/10 Good

jacques

Everything is ok at the place
Stayed 2 nights in Oct 2024

8/10 Good

Athalie

Liked: Staff & service
Customer service was excellent, they should look into offer more options to visitors experience
Stayed 3 nights in Oct 2024

8/10 Good

Tasha Gay, Richmond

Great
Stayed 1 night in Oct 2024

6/10 Okay

Sabrina, Conyers

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the location, and was very happy with my upgraded room on my arrival. The staff did a great job too. On Saturday the AC broke down, on Sunday I asked for another room but they were all booked out, water from the AC ruined some of my clothes, and was all on the floor. Monday the roofers woke me up while fixing the roof. Tuesday 8:22am they came back fixing the roof, I couldn't believed it, debris and noise while the guests sleep. I asked for the Manager they told me she was no available since Sunday, I checked out today without seeing her. There were nothing else that they rest of the staff could do. I was sad and disappointed because lack of communication and checking up on the guest was a problem. Nice guesthouse, not a hotel as described. Glad for the experience.
Stayed 5 nights in Sep 2024

10/10 Excellent

Monique

Stayed 1 night in Sep 2024

10/10 Excellent

DeEarla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing private hideaway
This staff was so amazing from the hotel manager she was a beautiful representation of the company to Smith and security, who made sure that I was safe to Denise who cleaned the room and Miss Michelle, who answers the phones and show you how to order your breakfast. This was a beautiful experience and wonderful people great environment, very peaceful, calm and loving thank you for a A beautiful stay
Stayed 2 nights in Sep 2024

6/10 Okay

Sandeep

Stayed 1 night in Sep 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024