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Terra Nova All Suite Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Bar (on property)
Premium Junior Suite | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    9 min walk
  • Jamaica House
    10 min walk
  • Kings House
    13 min walk
  • Kingston (KIN-Norman Manley Intl.)
    23 min drive

Room options

View all photos for Signature Executive Suite

Signature Executive Suite | Premium bedding, minibar, in-room safe, desk

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite | Premium bedding, minibar, in-room safe, desk

Premium Junior Suite

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite | Premium bedding, minibar, in-room safe, desk

Signature Luxury Suite

  • 871 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Terra Nova All Suite Hotel

4-star resort in Half Way Tree
This smoke-free resort features 3 restaurants, a casino, and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness center, and a bar/lounge. Change of towels is available on request.
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Terra Nova All Suite Hotel provides a spa tub and a fitness center. Dining is available at one of the resort's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This Kingston resort also offers a casino, a nightclub, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Terra Nova All Suite Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
The Regency Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
The Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie - This delicatessen serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Pâtisserie
  • The Regency Room
  • The Terrace

Things to do

  • 160 slot machines
  • 223 gaming tables
  • Casino (6,000 square feet of space)
  • Gym
  • Nightclub
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 894 reviews" "
Rating 8 - Good. 185 out of 894 reviews" "
Rating 6 - Okay. 64 out of 894 reviews" "
Rating 4 - Poor. 22 out of 894 reviews" "
Rating 2 - Terrible. 21 out of 894 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shana-kaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The hotel was spotless and smelled great. The staff members were courteous.
Stayed 3 nights in Aug 2024

8/10 Good

Travis

Stayed 1 night in Aug 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in the heart of the city, the staff , food and services were excellent.
Stayed 3 nights in Aug 2024

8/10 Good

Clifton

Liked: Cleanliness, staff & service, amenities
Well kept
Stayed 4 nights in Aug 2024

8/10 Good

Charmaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The first night was beautiful. I Was enjoying all the service that I taught that I was to receive, but to my surprise the next day I didn’t get all my perks That was stated and had to call twice for someone to come and clean my room 🤔🤔I was very upset about . I must say that the premises very well kept, slept beautiful on the bed very comfortable beds,Breakfast was nice., I must say all staff very nice very polite.as I said the first night I felt at home second night wasn’t What I was expecting, specially about getting my room cleaned and only got one bottle of wine. Nobody brought the other one don’t know what happened to it and then I didn’t get all my perks
Stayed 2 nights in Aug 2024

8/10 Good

verley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It were clean and quiet and the service was great
Stayed 1 night in Aug 2024

2/10 Terrible

DONNA FUNG

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was not clean and front desk was giving us sheets to make bed ourselves, so they sent two man to buff and bam the room, was very disappointed because housekeeping came by and we left for half a day yk give them time to clean. Not going back to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Aishah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how it was tucked off a busy street yet still quiet and nicely laid out.
Stayed 3 nights in Aug 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Kingston, JA. The room was excellent. The food was world class. The Manager’s Reception was special - a great way to say “guests we appreciate you choosing to stay at TN while you are visiting Kingston.”
Stayed 2 nights in Aug 2024

6/10 Okay

Jacquelyn

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Bobbette

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly expect I had an issue at the bar with cold food, and bartender wouldn’t help. The breakfast was amazing and the staff kind.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here a thousand times again. The service was impeccable, the food was great and the staff were all friendly, courteous and attentive. I only stayed a night and they treated me like a queen. Would definitely recommend to anyone seeking a hotel in Kingston.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marshalee

Stayed 1 night in Aug 2024

8/10 Good

Cecil

Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Stayed 3 nights in Jul 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a large hotel with many rooms. Property was quiet with lots of parking. The suite was very clean and spacious. My main issue was the lack of good quality cable news channels in the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The safety and the quality of the property plus its very quiet
Stayed 5 nights in Jul 2024

10/10 Excellent

Carla, Hiram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best time I’ve had in a long time. The staff was amazing from checking in. The front desk staff the young man that checked me was exceptional
Stayed 2 nights in Jun 2024

10/10 Excellent

Cordia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their response to concerns were very quick.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eulalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This one occurrence
Our stay at the Terri Nova was absolutely enjoyable. The room was very spacious, clean and beautiful. The food was amazing however on 7/18/ 2024 I had family and friends over for dinner and was embarrassed at the length of time it took for us to receive our meal after shearing how awesome the service. After more than one hour of waiting I had to ask for a cancellation of the order. It was only them that someone came to address the situation because we were basically ignored after the drinks were served. My guest left with a negative image that defeated my goal.
Stayed 4 nights in Jul 2024