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Terra Nova All Suite Hotel

4.0 star property

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Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Bar (on property)
Premium Junior Suite | Premium bedding, minibar, in-room safe, desk
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Pool

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    ‪9 min walk‬
  • Jamaica House
    ‪10 min walk‬
  • Bob Marley Museum
    ‪3 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

View all photos for Signature Executive Suite

Signature Executive Suite | Premium bedding, minibar, in-room safe, desk

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite | Premium bedding, minibar, in-room safe, desk

Premium Junior Suite

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite | Premium bedding, minibar, in-room safe, desk

Signature Luxury Suite

  • 871 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

S Hotel Kingston

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (1327)
The price is $209
per night
$269 total
includes taxes & fees
Mar 20 - Mar 21
S Hotel Kingston

About this property

Terra Nova All Suite Hotel

4-star resort in Half Way Tree
This smoke-free resort features 3 restaurants, a casino, and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness center, and a bar/lounge. Change of towels is available on request.
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Terra Nova All Suite Hotel provides a hot tub and a fitness center. Dining is available at one of the resort's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This Kingston resort also offers a casino, a nightclub, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Terra Nova All Suite Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
The Regency Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
The Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie - This delicatessen serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Pâtisserie
  • The Regency Room
  • The Terrace

Things to do

  • 160 slot machines
  • 223 gaming tables
  • Casino (6,000 square feet of space)
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 939 reviews
Rating 8 - Good. 195 out of 939 reviews
Rating 6 - Okay. 69 out of 939 reviews
Rating 4 - Poor. 22 out of 939 reviews
Rating 2 - Terrible. 22 out of 939 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Priya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school property with beautiful landscaped grounds, a bar and a breakfast terrace. The staff are just lovely. The service at breakfast is slow, but I guess it is the island way of life. A short walk to Devon House, and not far at all from the Marley Museum. Easy to find and well located. We loved our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Annmarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly and helpful staff who went above and beyond to ensure a comfortable stay, the immaculate and spacious room, the convenient location that allow for easy access to local attractions and other dining options. We enjoyed our stay and will recommend to families and colleagues.
Stayed 5 nights in Nov 2024

2/10 Terrible

Harold

Traveled with family
Disliked: Cleanliness, staff & service
A very disappointing experience due to the following: 1)Booked 2 rooms with 2 separate beds, however requirements were not met and necessitated lengthy discussions to resolve the issue 2) I was informed that booking would include use of pool,, but I was unable to access the pool throughout my stay. 3) Booked a room with a Jacuzzi only to find there was no Jacuzzi just a large bath. 4) Hand sanitizers not working 5) I was told that. Buffet would be £25-30 per head. I arranged for 10 people.to have the Buffet lunch and when the bill came it turned out to be $50 per head. POSITIVES Breakfast was excellent. Manager listened to above complaints offered a complimentary nights stay for next visit to Jamaica, however this was not put in writing, therefore this may cause an issue when attempting to utilise the offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the service. Great place to stay in Kingston. The food is awesome!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lamonia

Liked: Cleanliness, amenities, property conditions & facilities
They weren’t very accommodating although I alerted I was there for a funeral. Dinner service was extremely slow. It took almost an hour to get a ginger ale. The waitress was rude. I asked for 1st floor and was not accommodated
Stayed 1 night in Nov 2024

10/10 Excellent

Norris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay all the staff was nice and courteous they made your stay very pleasant.
Stayed 3 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Overall good! They were flexible with VIP item - wine quickly substituted for sparkling water. I have to another hotel for years (at least 15 times) and they didn’t assist with an alternative because don't drink alcohol. This was excellent. There was a issue in the room that the overall rating to be compromised.
Stayed 1 night in Nov 2024

10/10 Excellent

Kayon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Leroy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Racquel

Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia, Parkland

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when in Kingston because I like the quiet small atmosphere, along with the included breakfast, great staff and proximity to a lot of places. Thank you Terra Nova team.
Stayed 3 nights in Nov 2024

8/10 Good

Bernadette, Scarborough

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in was smooth and easy however I was shocked to find out about a USD $500 deposit upon arrival. Food was good. Hotel is clean. Gym was ok. Am still awaiting release of my deposit 1 week after settling all my bills.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and clean. Upscale feel.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a personal touch of goodness hidden throughout the property Something we dont find in allot of hotels Personalized service and sincerity Everything was truly wonderful!
Stayed 5 nights in Nov 2024

6/10 Okay

Ingrid

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Ingrid, Brooklyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Everado

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional. Comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Yasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was huge with a beautiful sprawling balcony. Wonderful bar sand restaurant. Staff was also wonderful
Stayed 3 nights in Nov 2024

8/10 Good

Alistaire, Boca Raton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. The breakfast was excellent, with a variety of Jamaican food options. Gym was reasonably well equipped. Parking was easy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homely

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Howard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe and the overall stay was very good. The staff were friendly and helpful.
Stayed 6 nights in Oct 2024

6/10 Okay

Monica, oshawa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is antique, food super greasy, servers specially some women not costumer service friendly.
Stayed 5 nights in Nov 2024