Terra Nova All Suite Hotel

4.0 star property

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Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Premium Junior Suite | Premium bedding, minibar, in-room safe, desk
Exterior
Reception
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Pool

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    ‪9 min walk‬
  • Jamaica House
    ‪10 min walk‬
  • Bob Marley Museum
    ‪3 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬

Room options

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

Premium Junior Suite

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Signature Luxury Suite

  • 871 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Terra Nova All Suite Hotel

4-star resort in Half Way Tree
This smoke-free resort features 3 restaurants, a casino, and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness center, and a bar/lounge. Change of towels is available on request.
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Terra Nova All Suite Hotel provides a hot tub and a fitness center. Dining is available at one of the resort's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This Kingston resort also offers a casino, a nightclub, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Terra Nova All Suite Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
The Regency Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
The Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie - This delicatessen serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Pâtisserie
  • The Regency Room
  • The Terrace

Things to do

  • 160 slot machines
  • 223 gaming tables
  • Casino (6,000 square feet of space)
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 989 reviews
Rating 8 - Good. 207 out of 989 reviews
Rating 6 - Okay. 75 out of 989 reviews
Rating 4 - Poor. 23 out of 989 reviews
Rating 2 - Terrible. 23 out of 989 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alerte

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean. The breakfast was great. The service for dinner was to slow.
Stayed 3 nights in Feb 2025

8/10 Good

Maureen, North Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is not as good as it was but excellent restaurants are in easy walking distance, so that wasn’t a problem for us.
Stayed 6 nights in Feb 2025

10/10 Excellent

althea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food nice atmosphere. The breakfast is to die for
Stayed 2 nights in Jan 2025

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, courteous and accomodating staff. Pleasant ambiance, great in-house breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea Youlanda, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was spectacular. Very professional and welcome. Room was immaculately kept
Stayed 3 nights in Jan 2025

10/10 Excellent

Dorn

Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from cleaning to kitchen was amazing ...I wish i can pay them so much more for their hospitality !!! Only issue i had was the water in the bathroom i wanted to sit in the tub because of my back but water water was taking forever lol....next time ...Cant wait to go back !!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Frances

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely colonial type building surrounded by lush vegetation and beautiful grounds which separate it from a busy main road that you hardly hear. We checked in at 3am due to flight delays and the staff were competent and ver helpful getting us to our rooms. The breakfast restaurant was open and ver cool. The waiting staff were very good and it was a lovely leisurely experience. My grandson loved the pool. It was a brief but very good experience I would thoroughly recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Orville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some trees in the front with some benches, love place to sit in the mornings or evenings. The breakfast buffet was also great. The rooms are spacious and clean. Staff was very pleasant.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for business and leisure.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
My stay was good.
Stayed 1 night in Jan 2025

10/10 Excellent

sonia angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cable vision service was out for 2 days. I felt very inconvenienced. The hotel need to settle this problem with the cable company. Otherwise I was impressed with the cleanliness of the hotel and the tasty Jamaican breakfast.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Evette

Stayed 4 nights in Jan 2025

10/10 Excellent

Marjorie

Stayed 3 nights in Jan 2025

8/10 Good

Aurélie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such an expensive hotel I was expecting a little more. Don't get me wrong, it was very nice but for exemple the shower was a bit old (the floor). Regarding the service, some waiter/waitress were very nice but some others seemed like they did not want to work. For the breakfast we were put at a table without checking the cleaness after other customer used it (spot on the white cloth) - not what I expect in a 4 stars...
Stayed 1 night in Jan 2025

10/10 Excellent

Lettie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Judith

Disliked: Cleanliness, property conditions & facilities

8/10 Good

gail

Liked: Cleanliness, staff & service
Overall, everything was fine, but what was extraordinary is that I had left $100 in the ATM machine and the front office staff had kept it. When they saw me, they asked if I had left a receipt and they verified the card number and gave me the money.
Stayed 1 night in Jan 2025

10/10 Excellent

dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, ambiance is great, lots of trees original to island. The staff is very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Rasheena S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this property. I've been to many hotels in New Kingston, and this was by from the best. Will definitely be my go to spot EVERYTIME I visit.
Stayed 1 night in Jan 2025

8/10 Good

Xavier

Stayed 2 nights in Jan 2025

10/10 Excellent

Andre

Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025