The Courtleigh Hotel and Suites

4.0 star property

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Photo gallery for The Courtleigh Hotel and Suites

Reception
View from property
Reception
Outdoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Room service
  • Gym
  • Bar
  • Pool

Explore the area

Map
85 Knutsford Boulevard, Kingston, Saint Andrew, 5
  • Emancipation Park
    ‪2 min walk‬
  • Kingston and St. Andrew Parish Library
    ‪17 min walk‬
  • Devon House
    ‪19 min walk‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪27 min drive‬

Room options

Deluxe Double Room

  • 264 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 528 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • 264 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About this property

The Courtleigh Hotel and Suites

4-star hotel in New Kingston
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a nightclub, 2 bars/lounges, and a 24-hour fitness center are onsite.
The Courtleigh Hotel and Suites offers 127 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Courtleigh Hotel and Suites features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a 24-hour business center, 4 meeting rooms, and limo/town car service. Event facilities measuring 990 square feet (92 square meters) include conference space. This business-friendly hotel also offers a nightclub, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

The Courtleigh Hotel and Suites has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Alexanders Restaurant - This restaurant serves lunch and dinner.
Mingles Lounge & Bar - Onsite restaurant. Open daily.
Pool Bar at Courtleigh - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alexanders Restaurant
  • Mingles Lounge & Bar
  • Pool Bar at Courtleigh

Things to do

  • 24-hour gym
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 990 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40.00 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way), (from 3 to 12 years old)
  • Late check-out fee: USD 75 (subject to availability)
  • Kitchen/kitchenette fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Courtleigh
Courtleigh Hotel
Courtleigh Hotel Kingston
Courtleigh Kingston
The Courtleigh Hotel And Suites Jamaica/Kingston
The Courtleigh Hotel Kingston
The Courtleigh Hotel Suites
The Courtleigh Suites Kingston
The Courtleigh Hotel and Suites Hotel
The Courtleigh Hotel and Suites Kingston
The Courtleigh Hotel and Suites Hotel Kingston

The Courtleigh Hotel and Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 565 out of 954 reviews
Rating 8 - Good. 279 out of 954 reviews
Rating 6 - Okay. 70 out of 954 reviews
Rating 4 - Poor. 18 out of 954 reviews
Rating 2 - Terrible. 22 out of 954 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ouida

Stayed 1 night in Oct 2024

10/10 Excellent

kimberland Lynn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you were in Kingston, Jamaica, I would recommend this property highly the staff are wonderful and very accommodating to anything that you need
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorenzo, Alexandria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional in executing there duties and made my stay a pleasant one
Stayed 2 nights in Nov 2024

8/10 Good

Nikeisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I really enjoyed my stay. It started rough with a late check in and while I got a room upgrade (which I was unaware of), I had to change rooms. The rooms were spacious and clean. The hotel offered cable television which was a plus as I do not like to sign in on my apps when I stay at a hotel and many hotels I visit do not offer this. The manager was amazing and really ensured I enjoyed my stay, and the food was really good at the main restaurant. I would have enjoyed my stay even more if the wait time at the restaurant was better. You got seated immediately, but one of the 4 nights it took long to get my dinner and when I received it, the steak was not the temperature anticipated (room temperature as if it was sitting for long). The wait time for the bill was also long, few times up to 20mins. A storm passed through during my stay and the team really tried to make me feel comfortable as I was at the hotel for the full day. However friendly staff, clean and comfortable rooms, and good food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Iesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about the staff. So professional, helpful and always smiling.Javan, Donelle, Tatyana, Abigail and Craig you all are jewels in the Courtleigh crown
Stayed 3 nights in Nov 2024

10/10 Excellent

Conrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

8/10 Good

Terry-Ann

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with welcome drink and cool towels. The team was friendly to our kids. Our favorite thing was breakfast. It was delicious. Our children enjoyed the Jamaican foods.
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Amenities
Staff was friendly, rooms were outdated. Carpets smelly. I was robbed by the gate area man approach me and told me empty my pockets security at the door not the gate.
Stayed 2 nights in Nov 2024

8/10 Good

Shelleka

Liked: Cleanliness, staff & service
Overall I enjoyed my stay and would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Cherian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late to a warm welcome and a cold towel! We really enjoyed our overnight , great cocktails at the pool bar. A touch of luxury after 10 days on a boat..Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my short stay here with my family. A highlight was the wonderful customer service.
Stayed 1 night in Oct 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is centrally located in the heart of New Kingston. It's close to restaurants and a park for walking.

10/10 Excellent

Lerhone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

6/10 Okay

Marcia

Liked: Staff & service, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel but rooms could use some upgrading
Stayed 1 night in Oct 2024

8/10 Good

Alva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very customer service friendly,the hotel room is a little dated,as well as the rest of the amenities,but overall stay was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lewis

Stayed 1 night in Oct 2024

8/10 Good

Tonya D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older hotel but with very nice tropical decor and a cozy feel. Front desk, dining and housekeeping staff were very friendly and helpful. Nice pool area with a bar and nice indoor lounge.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dionnie

Traveled with group
Liked: Cleanliness
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

Dayson Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Nancy, Arlington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a relaxing refreshing experience. The food, the staff, the suite upgrade, the great shower! Exactly what I needed!
Stayed 1 night in Oct 2024

10/10 Excellent

Willy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Great place. recomended
Stayed 3 nights in Oct 2024

10/10 Excellent

Ghislaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024