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Pullman Kinshasa Grand Hotel

5.0 star property

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Photo gallery for Pullman Kinshasa Grand Hotel

2 restaurants, lunch, dinner served; international cuisine
Deluxe Room, 1 King Bed (High Floor) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
2 restaurants, lunch, dinner served; international cuisine
Terrace/patio
2 restaurants, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Room service
$310
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
4, Avenue Batetela, Commune de la Gombe, Kinshasa, 9535
  • Kin Plaza Mall
    ‪10 min walk‬
  • Kinshasa Zoo
    ‪4 min drive‬
  • People's Palace
    ‪5 min drive‬
  • Kinshasa (FIH-N'Djili Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (High floor)

Junior Suite, 1 King Bed (High floor) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed (High floor)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (High floor)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed (High floor)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Pullman Kinshasa Grand Hotel

5-star hotel in Gombe
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is not available.
Pullman Kinshasa Grand Hotel offers 190 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Pullman Kinshasa Grand Hotel provides an outdoor tennis court, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Pullman Kinshasa Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
La Terrasse - This brasserie specializes in international cuisine and serves lunch and dinner.
L'Okapi - This fine-dining restaurant serves dinner only. Open daily.
La Paillotte - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CDF 94,500 for adults and CDF 47,250 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • L'Okapi
  • La Paillotte
  • La Terrasse

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CDF 94500 for adults and CDF 47250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Kinshasa Grand Hotel
Pullman Grand Hotel
Pullman Kinshasa Grand
Pullman Grand
Pullman Kinshasa Grand
Pullman Kinshasa Grand Hotel Hotel
Pullman Kinshasa Grand Hotel Kinshasa
Pullman Kinshasa Grand Hotel Hotel Kinshasa

Pullman Kinshasa Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 113 reviews
Rating 8 - Good. 37 out of 113 reviews
Rating 6 - Okay. 24 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 5 out of 113 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

sandrine

Stayed 3 nights in Jan 2025

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2024

10/10 Excellent

Raphael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was top class and the staff especially Sharon, was very professional. The only downside was the fact that many people who don’t stay there tend to create an atmosphere of olmost intimidation. They are starting at you straight in the eyes, I don’t know if they are security staff or what they call in Kinshasa, ANR agents? Very unsettling. They are everywhere! Around the pool, lobby,looking at you as if they are investigating you… really I felt unsafe…
Stayed 7 nights in Sep 2024

6/10 Okay

Lhouva

Business traveler
The price was too much $340 for a single room l think that way too extreme
Stayed 1 night in Jun 2024

4/10 Poor

Destain

Stayed 2 nights in Mar 2024

10/10 Excellent

Felicien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel
Stayed 18 nights in Jan 2024

6/10 Okay

Tony

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked 2 nights at $275 a night. When my guest checked in, the reception made him pay full price $600 a night. Was able to negotiate the 2nd night for 300. Expedia rep tried to help, but the language barrier didn’t help.
Stayed 2 nights in Jan 2024

6/10 Okay

Michel

Stayed 2 nights in Oct 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

6/10 Okay

Michel

Business traveler
Disliked: Staff & service, amenities
Most of the personal especially in dining section are rude . The gym is a mess , very dangerous. Outdated equipments and holes in the floor!!!
Stayed 4 nights in Sep 2023

8/10 Good

Deon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Francis

Business traveler
Liked: Amenities
It was clean
Stayed 7 nights in Aug 2023

4/10 Poor

Alix

Stayed 2 nights in Aug 2023

10/10 Excellent

Guiomar

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 2 nights in Mar 2023

8/10 Good

andrew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
One of best in Kinshasa safe and in a good location Food offer ok service in some parts good and some bad
Stayed 2 nights in Nov 2022

6/10 Okay

Kaia

Stayed 4 nights in Jul 2022

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

8/10 Good

Fabrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Felly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, food, agents. Highly recommend this hotel.
Stayed 7 nights in Aug 2021

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good stay
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, a lot better than the other big one in the same area… been in both, and I choose Pullman next time again…
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

No better option in Kinshasa

While the check in process was smooth, my week long experience was poor. The room I was given was right by the elevator, so it was constantly loud throughout the night. I noticed the fridge was leaking after my shoes were soaked. Unfortunately, because there is no decent alternative in Kinshasa, I don't see service or amenities getting better anytime soon
Stayed 4 nights in Apr 2021