8/10 Good
Matthew
Feb 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is worth staying east of Vik...
Hotel Laki is well located if you want to continue exploring beyond Vik, perhaps taking in Skaftafell and Jokulsarlon.
In my opinion it doesn't merit the 8.8 rating it currently has on the platform, but if only management organised a couple of days' snagging the whole vibe could be lifted: why was the picture in my room hung crooked? Why was the light fitting not attached properly to the ceiling? Why was the cord shortened so amateurishly using a cable tie? It's a shame as the fitting itself was quite stylish, going well with the, I think, hand made copper hanging rack. There just seemed to be so many easy wins not being taken.
Cleanliness throughout was good, but not outstanding. A long hair, not mine, on the towel; some price stickers, which a previous guest thoughtfully left on the wall under a shelf instead of in the bin, were missed at least twice (so far) by house-keeping.
Breakfast was a good buffet spread, with some very impressive loaves featuring. The restaurant staff, and the restaurant in general, were a highlight of the property for me. The menu wasn't long, but the food was well cooked and well presented, with generous portions. I happily ate there both nights of my stay, and some of the attention to detail visible there would go a long way throughout the property.
Matthew
Stayed 2 nights in Feb 2025