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Very helpful all the time

This was a very unique hotel compared to where we usually stay. May not be unique to Miami but this was our first trip to Miami. Staff was very courteous. Enjoyed staying there and will stay again.

Awesome easy for one night before flying home. Loved the basketball court and friendly front desk attendants.

Overall decent hotel/resort, a number of fast food type restaurants inside which were fairly expensive. Laundry is offered but was far too expensive, so I found a 24 hour laundromat a bus ride away and paid $4. Bed was comfortable, blackout blinds did their job, aircon was quiet and effective (especially needed during the 43 degree days!), internet was very fast and reliable. Checkin is at 3.30, $25 if you want to check in earlier. There is a Walgreens just down the road (2 minutes) if you want to buy snacks or drinks etc rather than in the hotel which doesn’t have prices. Nearby public transport is good and reliable.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

Nice.