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Hotel Amenities

Property Features

For a free ride to the slopes, hop on the ryokan's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the ryokan's bar.

Wireless Internet access is complimentary. Complimentary self parking is available on site, along with a car charging station.

Tsutaya Tokinoyado Kazari is a smoke-free property.

  • Safe-deposit box at front desk
  • Free long-term parking
  • Terrace
  • Luggage storage
  • Free ski shuttle
  • Ski passes available
  • Elevator
  • Elevator door width (inches) - 31
  • Breakfast available (surcharge)
  • Number of bars/lounges - 1
  • Free train station drop-off
  • Elevator door width (centimeters) - 80
  • Gift shops or newsstand
  • Front desk (limited hours)
  • Free train station pickup
  • Kaiseki meal
  • Electric car charging station
  • Total number of rooms - 20
  • No accessible shuttle
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Room Amenities

Tsutaya Tokinoyado Kazari offers 20 accommodations with safes and slippers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Wheelchair accessible
  • Refrigerator
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Turndown service
  • Wireless internet access
  • Slippers
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Toilet with electronic bidet
  • Tatami (woven mat) floors
  • Tokonoma (alcove)

Parking

Free long-term parking , Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

  • Tattoo restrictions disclaimer
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 6:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

Service animals are allowed

Front desk opens daily at 8:30 AM

Front desk closes daily at 6:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property registry number - 長野県木曽保健所指令12木保環第44-2

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel Names

  • Tsutaya Tokinoyado Kazari Inn Kiso
  • Tsutaya Tokinoyado Kazari Inn
  • Tsutaya Tokinoyado Kazari Kiso
  • Tsutaya Tokinoyado Kazari Kiso
  • Tsutaya Tokinoyado Kazari Ryokan
  • Tsutaya Tokinoyado Kazari Ryokan Kiso

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