6/10 Okay
Begaly
Feb 26, 2020
Not good and humiliating
I booked a room at Kisoro Tourist Hotel through the hotels.com online service on February 15th and paid with a visa card $ 53.
When I arrived on February 15 at the hotel they met me and arranged me well. But wai-wai worked very poorly.
The next morning, the manager told me that my money for accommodation did not go to their account from hotels.com, so until he figured it out he would not let me go. I stood for almost 3 hours until they got through to hotels.com and figured out. It is very not good and humiliating when you honestly pay your money and go through such suspicious procedures.
Begaly
Stayed 1 night in Feb 2020