*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Ciala Resort Hotels In Kisumu features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Ciala Resort Hotels In Kisumu has designated areas for smoking.
- Barbecue grill(s)
- Picnic area
- Express check-in
- Couples/private dining
- Private picnics
- Number of outdoor pools - 1
- Newspapers in lobby (surcharge)
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Conference space
- Business center
- Spa treatment room(s)
- Porter/bellhop
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Safe-deposit box at front desk
- Number of meeting rooms - 2
- Terrace
- Luggage storage
- Proposal/romance packages available
- Secured bicycle storage
- Bicycle parking available
- Number of restaurants - 2
- Bicycle repair station
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Laundry facilities
- Total number of rooms - 54
- Television in common areas
- Airport transportation (surcharge)
- Garden
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Playground on site
Room Amenities
Ciala Resort Hotels In Kisumu offers 54 air-conditioned accommodations with minibars and safes. 43-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries. This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Air conditioning
- Room service (limited hours)
- Television
- Minibar
- Daily housekeeping
- Phone
- Free toiletries
- Iron/ironing board
- In-room safe
- Desk
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Shower only
- Satellite TV service
- Free WiFi
- TV size: 43
- TV size measurement: inch
- Rainfall showerhead
- Electric kettle
- Towels provided
- Bedsheets provided
- Smart TV
- Number of beds 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Number of treatment rooms 1
- Steam room in spa
- Couples treatment rooms
- Reflexology
- Body treatments
- Facial treatments
- Body scrubs
- Massages
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
- Playground on site
- Free bicycles on site
- Fishing on site
- Hiking/biking trails on site
- Rock climbing nearby
- Mountain biking on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Carbon monoxide detector
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Hotel Names
- Ciala Resort Kisumu
- Ciala Kisumu
- Ciala Resort
- Ciala Hotels In Kisumu Kisumu
- Ciala Resort Hotels In Kisumu Hotel
- Ciala Resort Hotels In Kisumu Kisumu
- Ciala Resort Hotels In Kisumu Hotel Kisumu
Hotel Reviews
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