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Imperial Hotel Express

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Hotel Express

Check-in/check-out kiosk
Front of property
Standard Twin Room | In-room safe, desk, free WiFi, bed sheets
View from property
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Oginga Odinga Road, Kisumu, 40100
  • Kisumu Clock Tower
    13 min walk
  • The West End Shopping Mall
    13 min walk
  • Kisumu Impala Sanctuary
    15 min walk
  • Kisumu (KIS)
    10 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Sarova Imperial Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (39)
The price is $123
per night
$145 total
includes taxes & fees
Jan 8 - Jan 9
Sarova Imperial Hotel

About this property

Imperial Hotel Express

3-star Kisumu hotel with free WiFi
This smoke-free hotel features a conference center, self parking, and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Imperial Hotel Express offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Imperial Hotel Express features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Kisumu hotel also offers an ATM and an elevator. Onsite parking is available (surcharge).

Imperial Hotel Express is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (USD 2 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 12 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Self parking fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Property is also known as

Imperial Hotel Kisumu
Imperial Kisumu
Imperial Hotel Express Kisumu
Imperial Hotel Express
Imperial Express Kisumu
Imperial Hotel Express Hotel
Imperial Hotel Express Kisumu
Imperial Hotel Express Hotel Kisumu

Imperial Hotel Express Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 48 reviews" "
Rating 8 - Good. 17 out of 48 reviews" "
Rating 6 - Okay. 7 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annette, NAIROBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including Judith at the Reception, Evans, the chef, and the security team, were exceptionally hospitable and professional, ensuring a delightful stay with freshly prepared meals. The rooms, meticulously maintained by the housekeeping team, are both clean and well-appointed, making them perfect for both business and leisure travelers. Additionally, the soundproof windows provide a serene environment, even for rooms facing the bustling Oginga Odinga Street. I highly recommend this venue to both returning and first-time guests visiting the lakeside city of Kisumu.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is OK
Stayed 1 night in Jun 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel for business trip or short stay.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Friendly staff and excellent food! Very clean!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nigel

Business traveler
Liked: Property conditions & facilities
Imperial express is safe, clean, with great staff and good facilities.
Stayed 2 nights in Mar 2024

6/10 Okay

Samera aziz

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

bruce alozius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kisumu ber!
Everything about my stay at the Imperial Hotel Express was wonderful. Nestled in the middle of everything, this property is extremely convenient to anyone visiting Kisumu. Everything I needed to take care of was within 3 blocks. Staff are always available to answer questions and provide assistance. Security is ever present at the front door. Breakfast is good. Room TV wasn't great (only 8 stations!) and I was told there were no other stations available although the menu lists about 300 satellite stations. No biggie, because the nightclub around the corner was hopping. Would definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for your buck
Stayed 2 nights in Nov 2023

10/10 Excellent

Alfred

I loved everything about this hotel. It was conveniently located. I felt safe walking around the city. The hotel was immaculate. The staff were very friendly and welcoming. The food was delicious. Breakfast was more than adequate. The bed was very comfortable. I will stay there again and highly recommend it to others.
Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accountant
Awesome!
Stayed 1 night in Aug 2023

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location and Nice and Clean
Great location near banks, shopping centers, and restaurants. Ideal when visiting the city of Kisumu
Stayed 1 night in Apr 2023

10/10 Excellent

Phil

good
Stayed 3 nights in Dec 2022

10/10 Excellent

roseline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2022

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staff are friendly and polite but too slow.
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Aug 2021

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Great place. Friendly staff, good breakfast. Close to lake Victoria.
Stayed 2 nights in Feb 2021

10/10 Excellent

Milena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat hotel showers
Very comfortable and clean. Loved the modern decor and great showers!
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth noting that this is b&b only, no restaurant, although there are good places to eat nearby - staff will advise you. Staff amazingly helpful and friendly.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel security is very poor. As a result our door was forced open when we were sleeping and a attempted robbery took place. The hotel receptionist did not care or willing to help. No general manager around. No police around . Hotel refuse to provide CCTV or assist in any police investigation.
Stayed 1 night in Dec 2019

8/10 Good

Gladys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

DRE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Unfortunately it is the 2nd or 3rd time ive booked this facility through expedia and everytime, the hotel does not have my confirmation and I typically have to wait 20-30 minutes and make international calls to get help
Stayed 1 night in Jul 2019