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ROYAL CITY HOTEL-GARDEN

3.0 star property

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Photo gallery for ROYAL CITY HOTEL-GARDEN

Restaurant
Poolside bar
Terrace/patio
Exterior
Deluxe Double Room | Individually decorated, individually furnished, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
897, Kisumu, Kisumu County, 40100
  • Kisimu museum
    ‪15 min walk‬
  • Kisumu Clock Tower
    ‪2 min drive‬
  • Dunga Bay
    ‪4 min drive‬
  • Kisumu (KIS)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Individually decorated, individually furnished, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, iron/ironing board

Basic Single Room

  • Sleeps 1
  • 1 King Bed

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Exterior

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About this property

ROYAL CITY HOTEL-GARDEN

3-star Kisumu hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and a 24-hour front desk. Change of towels is available on request.
ROYAL CITY HOTEL-GARDEN offers 45 air-conditioned accommodations with slippers. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

This Kisumu hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include printers and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
ROYAL CITY HOTEL-GARDEN is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers an outdoor pool, a garden, and dry cleaning/laundry services. Complimentary secured self parking is available on site.

ROYAL CITY HOTEL-GARDEN has designated areas for smoking.

A complimentary manager's reception is offered each day.
ROYAL CITY HOTEL-GARDEN has a restaurant on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KES 500 to 2,000 for adults and KES 500 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 8 private bathrooms
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Printer

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 500 to 2000 for adults, and KES 500 to 1500 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number CPR/2010/24587

We should mention

This property does not have elevators

Property is also known as

ROYAL CITY HOTEL-GARDEN Hotel
ROYAL CITY HOTEL-GARDEN Kisumu
ROYAL CITY HOTEL-GARDEN Hotel Kisumu

ROYAL CITY HOTEL-GARDEN Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Florence

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not for people traveling with children. It can only be described as a love hotel or sex hotel. There are no room numbers, just names like plum, lemon, melon... The dining area had torn linen and there were men and women behaving and talking sexually inappropriately infront of children. If you are looking for a hot night then this is for you. There is even a note in a folder in the room about luck of security.
Stayed 4 nights in Jul 2023

10/10 Excellent

Deo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Internet provision was very weak and unstable Promises to fix the problem were many but never happened.
Stayed 2 nights in Mar 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023