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Basic Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

ROYAL CITY HOTEL-GARDEN is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers an outdoor pool, a garden, and dry cleaning/laundry services. Complimentary secured self parking is available on site.

ROYAL CITY HOTEL-GARDEN has designated areas for smoking.

  • Safe-deposit box at front desk
  • Free reception
  • Luggage storage
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Lockers available
  • Designated smoking areas
  • 24-hour front desk
  • Porter/bellhop
  • Secured parking
  • Total number of rooms - 45
  • Television in common areas
  • No accessible shuttle
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Room Amenities

ROYAL CITY HOTEL-GARDEN offers 45 accommodations with slippers. Each accommodation is individually furnished and decorated. Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads. This Kisumu hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include printers and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Iron/ironing board (on request)
  • Turndown service
  • Wireless internet access
  • Slippers
  • Shower only
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 42
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 8
  • Smart TV
  • Number of beds 1
  • Chef
  • Restaurant dining guide
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Printer
  • WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

ROYAL CITY HOTEL-GARDEN has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately KES 500 to 2000 for adults, and KES 500 to 1500 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at anytime

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Noise-free rooms not guaranteed

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • ROYAL CITY HOTEL-GARDEN Hotel
  • ROYAL CITY HOTEL-GARDEN Kisumu
  • ROYAL CITY HOTEL-GARDEN Hotel Kisumu

Hotel Reviews

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