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Sovereign Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sovereign Hotel

Front of property - evening/night
View from room
Luxury Twin Room, 1 Bedroom, Lake View | 1 bedroom, premium bedding, minibar, in-room safe
Interior
2 bars/lounges, poolside bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Lolwe Drive, off Aput Road, Milimani, Kisumu, 40100
  • Dunga Bay
    8 min walk
  • The West End Shopping Mall
    11 min walk
  • Kisumu Impala Sanctuary
    20 min walk
  • Kisumu (KIS)
    15 min drive

Room options

View all photos for Standard Double Room, 1 King Bed, Garden View, Garden Area

Standard Double Room, 1 King Bed, Garden View, Garden Area | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room, 1 King Bed, Garden View, Garden Area

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Garden View, Ground Floor

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room, 1 Bedroom, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Luxury Twin Room, 1 Bedroom, Lake View

  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Double Room, 1 King Bed, Lake View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Lake View

  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Garden View, Ground Floor

Deluxe Twin Room, 1 Bedroom, Garden View, Ground Floor | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room, 1 Bedroom, Garden View, Ground Floor

  • 474 sq ft
  • Sleeps 3
  • 2 King Beds

View all photos for Panoramic Double Room, 1 King Bed, Lake View, Executive Level

Panoramic Double Room, 1 King Bed, Lake View, Executive Level | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Double Room, 1 King Bed, Lake View, Executive Level

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Garden View, Executive Level

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Garden View, Executive Level

  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Sovereign Hotel

3.5-star Kisumu hotel close to Kisumu Impala Sanctuary
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Sovereign Hotel offers 35 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Kisumu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body scrubs, and body treatments.
Sovereign Hotel features a full-service spa and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

This Victorian hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Sovereign Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Maestro Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maestro Restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Built in 2013
  • Mosquito nets
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 30 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sovereign Hotel Kisumu
Sovereign Kisumu
Sovereign Hotel Hotel
Sovereign Hotel Kisumu
Sovereign Hotel Hotel Kisumu

Sovereign Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 50 reviews" "
Rating 8 - Good. 22 out of 50 reviews" "
Rating 6 - Okay. 5 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service
I stayed at the property for one week. The rooms were spacious but dated. Some fixtures need to be replaced (stained carpets, mosquito netting, shower curtains). Appeared to be mold on bathroom ceiling, and dead insect in bathroom on check-in. However, staff extremely friendly and restaurant was very good, although expensive by local standards. Wifi was sometimes inconsistent. Overall, I rate stay as average.
Stayed 9 nights in Jun 2024

10/10 Excellent

Craig

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Jane

Beautiful location
Stayed 1 night in Dec 2023

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over and beyond
Everything was Top 10...The T.V needs more than 9 channels but the staff was Top 10..Asante
Stayed 6 nights in Nov 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Ok but would not stay again
Probably would not stay again if I had a choice. Room door had a class panel on top which let light in at night and couldn't be changed. Plus you could hear noise from hallway. Bathroom shower area had some mold, etc. and needed a refresh. Restaurant was alright. Food took a long time to get. Breakfast was ok, nothing special. Staff was friendly and helpful.
Stayed 4 nights in Oct 2023

8/10 Good

Karim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, nice and helping staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with spectacular views and great accommodating staff
Stayed 1 night in Apr 2023

10/10 Excellent

Lisa

Stayed 3 nights in Mar 2023

8/10 Good

Tobias

Stayed 1 night in Feb 2023

6/10 Okay

Job

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great staff, perfect location. Property
Stayed 1 night in Feb 2023

8/10 Good

Jeroen

Stayed 1 night in Feb 2023

6/10 Okay

Sabina, Belleville

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The building is quite beautiful and has potential but the air conditioning didn’t work and water quality was very poor. We also had locked our room and found it unlocked the day we were checking out but no staff around - made us feel uneasy
Stayed 1 night in Jan 2023

10/10 Excellent

Craig

Stayed 4 nights in Jan 2023

10/10 Excellent

Amber

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff is professional, kind and top notch.

10/10 Excellent

Chris

Liked: Staff & service, property conditions & facilities
Okay
Stayed 1 night in Apr 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
International standard. Professional staff.
What a nice boutique hotel!! The staff members were truly professional and very well spoken, from the guard who you'd meet coming in to the front office, restaurant and room service. The rooms are very clean, well decorated and cozy (my photos cannot do it justice). I booked the executive room the hopes of a view of lake. You could spot it in the distance from an angle but this will soon be difficult with the building propping up across the way. Breakfast was awesome and the hotel ambience was something else. All staff members were attentive and always at my service if I needed anything. The personalised service provided made my birthday memorable. The room service ladies brought up the surprise cake that my som had ordered and sang in a very pleasant manner. I was very pleased. I got real VIP treatment that reminded me of many a international hotel. I was very appreiative of late check out which meant a lot due ot my evening flight. I got to enjoy the rest of the facilities before taking a taxi to the airport. I'll be back for sure.
Dining area
Breakfast
Lake view
Executive room
Stayed 1 night in Feb 2022

4/10 Poor

Purba

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
While the hotel rooms are spacious and nice the maintenance is poor. There were problems with internet all through the week long stay. There was problems with hot water that took several days to fix. There is mold in the bathroom and bedsheets were torn. The hotel has seen better days. The staff were friendly and helpful but the overall stay was disappointing!
Stayed 5 nights in Jan 2022

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay for work or pleasure travel to Kisumu
Stayed 2 nights in Jan 2022

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great but they need to subscribe for better tv channels
Stayed 1 night in Dec 2021

8/10 Good

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A hotel we have stayed at several times, always feels like coming home.
Stayed 1 night in Nov 2021

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again the Sovereign Hotel did an excellent job to make me feel at home for my week long stay.
Stayed 9 nights in May 2021

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good change
Quite impressed, there was positive change compared to my previous stays. The management seems to be working on the previous complaints. It’s a good property in a good quiet n safe location. Management should work on keeping the standards.
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Not exactly what is advertised . Looks amaizing on the net but kind of an old building on the ground...not worth the amount shown
Stayed 2 nights in May 2021

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Can do better
The hotel is generally good only that they need to improve on being thorough with their cleaning, and service at the restaurant. Seats in the room had this strong dusty smell which was quite uncomfortable considering both my kids are asmatic. The hotel too need to focus on maintenance, i.e sockets, bathroom area. Restaurant is a big disappointment, Ordered for food and the first time the chips masala came full of lemon and was unbeatable. Second time ordered for fish fillet and stir fried chicken, the fish came in raw had to return it back, chicken was full of tumeric and uneatable too. The waitress serving us offered to call the chef for for us to explain our dissatisfaction and he declined coming up to talk to us.... and to make it worse we were charged for both meals. The hotel should seriously pay attention to their kitchen section.
Stayed 2 nights in Mar 2021