4/10 Poor
Audra, Toronto
Traveled with family
Sep 10, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property and will never stay there again when in the area.
Our first night there, the power went off for over 6 hours, only in the property and not the surrounding area. There are no security lights in or around the property. Staff were walking around with their phones as flashlights when we came back that evening, and there was no communication about the power outage. The hotel refused to provide any compensation. The bathroom door and floor were stained / dirty from poor cleaning and high traffic. Additionally the towels were replaced and they were soiled - there were visible makeup stains. The beds in the room were some of the most uncomfortable and worn in hotel beds my sister and I had ever seen and slept in. They sagged and were uncomfortable.
The staff wasn't friendly at check in. I walked in after 9pm, and the person working the front desk was eating in the unlit dining area. I waited at the desk for several minutes; the woman came over, and with the bare minimum interaction checked me in.
At the back of the property, there is a barbecue area - when we drove by, there was trash on the lawn.
Audra
Stayed 3 nights in Aug 2025














