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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

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Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Lobby sitting area
Lobby
View from property
Lobby
Breakfast and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $137
includes taxes & fees
Jun 7 - Jun 8

Explore the area

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50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Exercise Equipment)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Exercise Equipment)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Fireplace

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room | 55-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub) | Pool

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchenette

Junior Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,307 reviews
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Courtyard by Marriott Waterloo St. Jacobs

3-star Township of Woolwich hotel walkable to St Jacobs Farmers Market
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space. Housekeeping is available on request.
Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 1302 square feet (121 square meters) include conference space. This Victorian hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Courtyard by Marriott Waterloo St. Jacobs is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CAD 89.50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Jacobs

Courtyard Marriott Jacobs Hotel

Courtyard Marriott Jacobs Hotel Waterloo St.

Courtyard Marriott Waterloo St. Jacobs

Courtyard Waterloo St. Jacobs

Courtyard Marriott Waterloo St. Jacobs Hotel

Courtyard Marriott St. Jacobs Hotel

Courtyard Marriott St. Jacobs

Courtyard Marriott Waterloo St. Jacobs Township of Woolwich

Courtyard riott Waterloo St J

Courtyard by Marriott Waterloo St. Jacobs Hotel

Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

6/10 Okay

Jonathan

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom faucets were leaky, and the shower faucet had a significant amount of scale reducing the water output. The blackout blinds didn't wrap around one window, letting light in. Sound of adjacent shower was very loud and woke up up super early. Breakfast was great, and the staff were very pleasant.
Stayed 2 nights in Feb 2026

10/10 Excellent

Abraham

Stayed 1 night in Feb 2026

10/10 Excellent

Luz

Liked: Cleanliness
Yes
Stayed 1 night in Feb 2026

8/10 Good

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
All great. Elevator could have been vacuumed
Stayed 1 night in Feb 2026

8/10 Good

Erika

Stayed 1 night in Feb 2026

10/10 Excellent

Maryann

Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2026

4/10 Poor

Mila

Stayed 1 night in Feb 2026

8/10 Good

Paige

Liked: Cleanliness, staff & service, amenities
The stay was really lovely! Everything clean, comfy, and well stocked, and the staff got us plates and utensils when we asked for some too - since our room wasn't a one with a whole kitchen. The food at the bistro was yummy as well. All the staff was very accommodating and kind, and things were reasonably quiet too. My only complaints would be that the window was a bit drafty, and that the TV reacted very strangely to both a laptop and a Nintendo Switch being plugged in. Neither really worked, the laptop not being able to show anything on the big screen, and the Switch being locked at a super loud (unplayable) volume for some reason haha. Aside from that, everything was perfect, I'd readily recommend to a friend, and will probably stay again if the need arises. :)
Stayed 2 nights in Feb 2026

2/10 Terrible

Raghav

Disliked: Cleanliness
Staff - useless
Stayed 2 nights in Feb 2026

10/10 Excellent

sean

Stayed 1 night in Feb 2026

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean; bathroom spotless; had an issue with room heater - was repaired immediately. All staff very friendly, polite & very professional. Very modern & well appointed rooms and hotel overall. Excellent hotel location, relative to all attractions & amenities in the area, such as farmers market, hockey arenas, restaurants & other shopping. Close to major highways - easy in & easy out Highly recommend staying here! !
Stayed 3 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2026

4/10 Poor

Justin

Disliked: Amenities, property conditions & facilities
Staff was ok. People were partying in the hallways until two in the morning. I ask guest services to kindly ask them to be quiet. The hotel did buy us breakfast for the mixup and then tried to charge us for it when we checked out and accused us of spending money at the bar. Will never be returning to this hotel very unprofessional run.
Stayed 2 nights in Feb 2026

8/10 Good

Zeinah

Liked: Cleanliness, staff & service, amenities
Clean, comfy room. Staff is very hospitable and accommodating. The walls are VERY thing. Which made dogs bark easily. So technically dog-friendly but not super.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean place to stay.
Stayed 1 night in Jan 2026

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Expensive for breakfast not included.
Stayed 1 night in Nov 2025

8/10 Good

Kashmir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff awas awesome and the room was very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Natalie

Stayed 1 night in Jan 2026

10/10 Excellent

Alabama

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Feb 2026

8/10 Good

Shelley

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2026