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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

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Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Lobby
View from property
Suite, 1 Bedroom, Kitchenette | Private kitchen | Mini-fridge, microwave, coffee/tea maker, electric kettle
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

Map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • St Jacobs Farmers Market
    ‪9 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchen

Junior Suite, 1 King Bed with Sofa bed, Kitchen | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Kitchen

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed with Sofa bed

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace | Premium bedding, pillowtop beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Fireplace

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Fireplace

Room, 1 King Bed with Sofa bed, Fireplace | Pool

Room, 1 King Bed with Sofa bed, Fireplace

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room | 55-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Kitchenette

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Check-in/check-out kiosk

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1143)
The price is $116
per night
$136 total
includes taxes & fees
May 12 - May 13
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Courtyard by Marriott Waterloo St. Jacobs

Township of Woolwich hotel walkable to St Jacobs Farmers Market
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space. Housekeeping is available on request.
Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 1302 square feet (121 square meters) include conference space. This Victorian hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Courtyard by Marriott Waterloo St. Jacobs is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Hindi, Polish, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all friendly, Bistro food was okay, fries were over cooked, bar man was chatty which I enjoyed.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, looks and smells clean, breakfast is very good and the staff @the Bistro is amazing!
Stayed 1 night in Apr 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know I was booking an accessible unit and was extremely disappointed to find I couldn’t have a bath. I am a mom of 5 kids who used this as a getaway and was so looking forward to having a bath.
Stayed 1 night in Mar 2025

8/10 Good

Douglas, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean well equipped room
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Amazing. My daughters first time in a hotel and they made it magical
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the reception was very friendly. ☺️ room was perfect and close to everything. Would definitely book here again.
Stayed 1 night in Mar 2025

10/10 Excellent

IONA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed 1 night for a ladies night away and it was wonderful!! great location, close to theatre, St. Jacob's market, Jack's restaurant. Room very nice, well appointed with TV, microwave, fridge. Breakfast was wonderful at the bistro. Staff very courteous, polite, friendly and professional from the moment we checked in to served at the bistro!!!
Stayed 1 night in Mar 2025

8/10 Good

Emma

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

John-Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean property and really nice rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Stayed 2 nights in Mar 2025

8/10 Good

tina

Business traveler
Liked: Staff & service, property conditions & facilities

Will be staying again

I got a room with breakfast included which set this Courtyard apart from others. It's not a continental breakfast - they have a bistro that has some great options. The service was friendly and efficient. I cancelled my next hotel so that I can stay here again next week.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Nneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. From desk was exceptional
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Mar 2025

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff, clean and quite
Stayed 1 night in Mar 2025

4/10 Poor

Breanna

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I travel to the area often for work and was excited to try Courtyard by Marriott. Pros: Parking Easy check-in Starbucks and bistro inside hotel. You can use your free breakfast to grab a Starbucks coffee to go Cons: They only clean the rooms every other day unless requested They don’t provide extra makeup wipes or supplies, even though they’re cleaning the room every other day The shower in the room was unacceptable. My first thought was I was I had flip flops. It needs to be redone as the floor is worn with various stains and discolouring. The corners of the shower have black and red mold growing and the seal is torn around the base. There are numerous hairs on the sealing Can easily hear noise in hallways and rooms Nextdoor Given there are other options in the area, which I’ve also visited, I wouldn’t stay here again. The rooms and experience didn’t meet the standard I expect, especially with comparable room rates right across the road, but with greater service experience and higher quality rooms. I left feeling as though I didn’t get value for the money spent.

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff. Comfortable rooms and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

jeff

Liked: Amenities
No complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

Yuhong

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean and big. The staff is kind and considerate. A hotel with high cost-effective. I highly recommend it.
Stayed 1 night in Feb 2025

10/10 Excellent

Jen

Stayed 1 night in Feb 2025

8/10 Good

Peter

Stayed 2 nights in Feb 2025