See all properties

Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Indoor pool
Meeting facility
Exterior
Breakfast meal
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $129
includes taxes & fees
Jun 28 - Jun 29

Explore the area

View in a map
105 King St E, Kitchener, ON, N2G2K8
  • Place, Conrad Centre for the Performing Arts
    ‪2 min walk‬
  • Place, Centre In The Square
    ‪8 min walk‬
  • Place, Kitchener-Waterloo Art Gallery
    ‪8 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(130 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

7.4 out of 10
Good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Similar properties

Standard King Non Smoking | Pillowtop beds, desk, blackout drapes, soundproofing
Quality Inn
Centreville Chicopee
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
4.1 out of 5, Very Good, 1,622 reviews
Quality Inn

About this property

Crowne Plaza Kitchener-Waterloo by IHG

4-star hotel in Downtown Kitchener
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking.
Crowne Plaza Kitchener-Waterloo by IHG offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Crowne Plaza Kitchener-Waterloo by IHG features a full-service spa and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 11 meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite parking is available (surcharge).

Crowne Plaza Kitchener-Waterloo by IHG is a smoke-free property.

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Arcade/game room
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,000 square feet of space)

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CAD 15.0 per stay

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel

Crowne Plaza Kitchener-Waterloo

Delta Kitchener-Waterloo Hotel Kitchener

Crowne Plaza Kitchener Waterloo

Crowne Plaza Kitchener-Waterloo by IHG Hotel

Crowne Plaza Kitchener Waterloo an IHG Hotel

Crowne Plaza Kitchener-Waterloo by IHG Kitchener

Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Crowne Plaza Kitchener-Waterloo by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 822 out of 1620 reviews
Rating 8 - Good. 430 out of 1620 reviews
Rating 6 - Okay. 208 out of 1620 reviews
Rating 4 - Poor. 66 out of 1620 reviews
Rating 2 - Terrible. 94 out of 1620 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Wonderful stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Overall great stay. Breakfast buffet was delicious
Stayed 1 night in Feb 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Nice room, friendly staff, great buffet breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, friendly staff and awesome amenities! Will stay again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Noah

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean room, great price
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities
Great staffand Great restaurant
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, the room was very comfortable. I enjoyed my stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Room spotless, staff were fantastic, breakfast very good👍☺️
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Radu

Liked: Cleanliness, amenities, property conditions & facilities
everything was good, the room, fast check in, the food at restaurant was very good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lory

Liked: Cleanliness, amenities, property conditions & facilities
Our room was well appointed, comfortable bed with fresh smelling linens. The bathroom was also well appointed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Clean room, nice staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by to our activities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, location and price
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mohamed Rayene

Liked: Cleanliness, amenities, property conditions & facilities
I loved the breakfast !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel, very clean, pool was great, food was great. Location was perfect.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Hotel is perfectly fine in every way.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Rodrigo

Liked: Cleanliness
Ok place
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value in Kitchener! We loves the Crowne Plaza! ❤️
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Barb

Liked: Cleanliness, property conditions & facilities
Good location for the show and clean room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, staff was polite and helpful. I was there for work and did not use or view the amenities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brenda

The staff and hotel room and breakfast was amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly front desk staff! Clean room and comfy beds! Lots to do at hotel (pool, ping pong, mini putt)!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was fantastic. My room was ok but the jacuzzi was dirty.
Stayed 1 night in Feb 2026