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Four Points by Sheraton Cambridge Kitchener, Ontario

3.0 star property

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Photo gallery for Four Points by Sheraton Cambridge Kitchener, Ontario

Exterior
Meeting facility
Indoor pool
Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
$97
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
210 Preston Parkway, Cambridge, ON, N3H5N1
  • Airborne Trampoline
    ‪2 min drive‬
  • Cambridge Butterfly Conservatory
    ‪7 min drive‬
  • Kitchener Memorial Auditorium Complex
    ‪8 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪58 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 3
  • 1 King Bed

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Lobby

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About this property

Four Points by Sheraton Cambridge Kitchener, Ontario

3-star Cambridge hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. Housekeeping is available on request.
Four Points by Sheraton Cambridge Kitchener, Ontario offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Cambridge Kitchener, Ontario features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1450 square feet (135 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Four Points by Sheraton Cambridge Kitchener, Ontario is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Preston Bar and Lounge - This bar serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 19.95 for adults and CAD 13.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Preston Bar and Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 1,450 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 4 2024 to August 29 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 19.95 for adults and CAD 13.95 for children
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Cambridge Ontario
Four Points Sheraton Cambridge Kitchener Ontario
Four Points Sheraton Cambridge Ontario
Four Points Sheraton Kitchener
Four Points Sheraton Kitchener Hotel
Four Points Sheraton Kitchener Hotel Cambridge Ontario
Sheraton Cambridge Ontario
Four Points Sheraton Cambridge Kitchener Ontario Hotel
Four Points Sheraton Kitchener Ontario Hotel
Four Points Sheraton Kitchener Ontario
Four Points By Sheraton Cambridge / Kitchener Hotel Cambridge
Four Points By Sheraton Cambridge Kitchener
4 Points By Sheraton Cambridge / Kitchener
Four Points by Sheraton Cambridge Kitchener Ontario
Four Points Sheraton Kitchene
Four Points by Sheraton Cambridge Kitchener Ontario
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Four Points by Sheraton Cambridge Kitchener, Ontario Cambridge

Four Points by Sheraton Cambridge Kitchener, Ontario Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 449 out of 1005 reviews
Rating 8 - Good. 347 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

chris

Stayed 1 night in May 2025

6/10 Okay

Larry

Liked: Staff & service
A lot of the amenities were missing.
Stayed 2 nights in May 2025

6/10 Okay

Nerbel

Stayed 7 nights in May 2025

2/10 Terrible

Becky Jo

Liked: Cleanliness
Disliked: Staff & service
Front desk lady was rude and not friendly
Stayed 1 night in May 2025

4/10 Poor

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
For the cost of the hotel the TV didn’t work. The bed was extremely uncomfortable. I wouldn’t recommend this hotel for the price point
Stayed 1 night in May 2025

2/10 Terrible

Nikolas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is NOT as advertised. Poorly maintained. Elevators are broken, facilities are dirty and disheveled and the rooms are unkempt and also poorly maintained. Absolutely not worth the money, spend it elsewhere.
Stayed 1 night in May 2025

10/10 Excellent

Breanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Four Points, and I returned because my first experience was so positive. At check-in, I was offered the chance to stay in one of their newly renovated rooms, which I gladly accepted. While I’ve stayed in their older rooms before and never had an issue with the design or comfort, the updated rooms are a clear upgrade. Even though there are newer hotels in the area, I chose to come back here because both the older and newer rooms feel clean, comfortable, and not at all dated. The renovated rooms have a more modern look, a larger TV, and an overall refreshed feel. I’ve found all the rooms to be spacious, which is a big plus. A handwritten welcome note and chocolates were waiting for me in the room—thoughtful touches that really made the stay feel special. I also tried the hotel restaurant this time. I ordered a to-go meal and would rate it a 7/10. The chicken in my sandwich was a bit dry, but the convenience was great, and I’d definitely give it another try on my next visit. Overall, I would absolutely recommend this hotel. The service, comfort, and thoughtful details continue to impress me, and I’ll certainly be back again.
Stayed 2 nights in Apr 2025

8/10 Good

Alexandre

Stayed 1 night in Mar 2025

4/10 Poor

Sasha

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The location was convenient. The room was super dated and smelled really musty. Not worth the money.
Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Nevena

Stayed 1 night in Apr 2025

10/10 Excellent

Spyros

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Hyacinth

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quite. Customer service could've been better. Coffee was awful.
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia booking was terrible. I picked this location because the Expedia Deal said breakfast was included, however it didn’t come through on the reservation. I stayed 10 minutes further away from my destination to get the “breakfast” included deal. Lucky for me the front desk lady took the time to check out the Expedia site and saw that it said breakfast, so she gave me and my son the voucher.
Stayed 1 night in Mar 2025

4/10 Poor

Anand

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Lauren, Cambridge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms definitely are needing an update and total renovation. lots of mold in the bathroom, peeling paint, shower caulking is disgusting. Shower has no faucet allowing gradual warming of water to turn the shower on once in. This causing you to reach into the shower stall to turn it on where you get blasted with cold water from the shower head. Not ideal…I really hope they put some sort of moisture extraction in the bathrooms as there is zero air movement.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jo-Ann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple weddings booked and only one elevator was in service all weekend. Rates were expensive for the quality of this hotel. Checking in the front desk was unfriendly. Will never go back.
Stayed 1 night in Sep 2024

8/10 Good

Brenden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel, and a great place. Just becoming more and more expensive as the years pass, last year it was 150-170 a night for a two bed. Now it’s 225 for a 1 bed
Stayed 1 night in Jan 2025

8/10 Good

Mike

Stayed 1 night in Dec 2024

4/10 Poor

Christina

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointed for price paid, pretty bland looking hotel. Felt like I was staying at a Travelodge. Unfortunately will not be staying at four points ever again, will book Holiday Inn next time.
Stayed 1 night in Nov 2024

2/10 Terrible

Manpreet

Stayed 1 night in Dec 2024