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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Exterior
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Lobby
Free daily buffet breakfast
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
$96
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(18 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(20 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(37 reviews)
  • 534 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(68 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

2 QUEEN ROOM FRIDGE AND MICROWAVE W/TUB NS

  • Sleeps 4

King Room With Microwave And Fridge

  • Sleeps 2

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

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About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Township of Woolwich hotel walkable to St. Jacobs Outlets
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This hotel offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 84 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 746 out of 1159 reviews
Rating 8 - Good. 286 out of 1159 reviews
Rating 6 - Okay. 73 out of 1159 reviews
Rating 4 - Poor. 27 out of 1159 reviews
Rating 2 - Terrible. 27 out of 1159 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Solid hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Sandee

Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always feel you can tell the quality of a place by how the staff can deal with problems. My son's allergies were acting up and I asked for help at the front desk. They were able to help me out which made a big difference in our stay. The Manager was great and I also wanted to thank Camilla from House keeping. You guys did a great job.
Stayed 6 nights in Oct 2025

8/10 Good

Erma

Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Large clean room, very pleased with it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Exceptionally clean room! Good breakfast choices. Staff helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and the staff was courteous!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness
Room, hallways, front lobby all very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Rae Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was excellent - food was fresh - The breakfast room clean and well laid out - the staff very efficient.
Stayed 1 night in Oct 2025

10/10 Excellent

Sara, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, staff and amenities were excellent. Only issue was the coffee isn’t very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hugo

Traveled with partner
Liked: Amenities
Great hotel.
Stayed 1 night in Oct 2025

8/10 Good

Scott

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. My only suggestion would be to add shower wands to the bathrooms. There is nothing else needed for an excellent stay!!
Stayed 1 night in Oct 2025

10/10 Excellent

Marg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, spacious well laid out rooms. Great breakfast with lots of options and many healthy options. My only concern was one of our rooms smelt like air freshener as well as this smell in hallways at times.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dari

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok... but eggs were cool & oatmeal was like glue
Stayed 1 night in Oct 2025

10/10 Excellent

Jane, Pickering

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice of scrambled eggs, cereal. Also had oatmeal, which isn’t always offered at other hotels. But definitely being able to use real cutlery was the best.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

BRAD

Liked: Cleanliness
Excellent area
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Convenient location! Clean, quiet, accessible. Breakfast was perfect before a day of shopping. I will come here again!
Stayed 2 nights in Oct 2025

8/10 Good

Edie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was a little cooler than I like. The room was lovely and spacious. I really loved the walk-in shower. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such amazingly nice staff, breakfast was great. Perfect room for our family.
Stayed 2 nights in Oct 2025