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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Terrace/patio
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • 24/7 front desk
$105
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • St Jacobs Farmers Market
    ‪6 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(18 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(15 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(15 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(34 reviews)
  • 534 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(62 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Township of Woolwich hotel walkable to St. Jacobs Outlets
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This hotel offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 84 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1068 reviews
Rating 8 - Good. 274 out of 1068 reviews
Rating 6 - Okay. 71 out of 1068 reviews
Rating 4 - Poor. 30 out of 1068 reviews
Rating 2 - Terrible. 26 out of 1068 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Brockport

Clean and comfortable!
Stayed 1 night in Jun 2025

8/10 Good

Russ

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pool, and room was nice and both was clean. Breakfast was wonderful 😋. As for our first time to check in the staff member said oh your early we will call you when your room is clean. We got there at 2:15pm we sat in the lobby until 2:45 there was then a very nice staff member and we said is our room ready and she said yes it is. Why could the other employe not call us. If you offer the service use and I find it funny that all rooms get cleaned at the same time.
Stayed 1 night in Jun 2025

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Preetham

Liked: Cleanliness, staff & service, property conditions & facilities
I booked it last minute for an urgent appointment in Waterloo. Everything was great. Very clean property.
Stayed 2 nights in May 2025

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rosemary

Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Coñvenientlication,and decent price.
Stayed 1 night in May 2025

10/10 Excellent

Robie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a brief but pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and update to date decor
Stayed 2 nights in May 2025

10/10 Excellent

Bogdan, Lindenhurst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean building, friendly reception person
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very goof
Stayed 1 night in Mar 2025

10/10 Excellent

Karan

Stayed 3 nights in Apr 2025

10/10 Excellent

Lorelei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the indoor pool area and the balcony overlooking it. It was a bit moidy.
Stayed 1 night in May 2025

10/10 Excellent

bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Excellent stay
Stayed 1 night in May 2025

4/10 Poor

Jenny

Stayed 1 night in May 2025

2/10 Terrible

Aga

Stayed 2 nights in May 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night was good and quiet. The next two nights there was banging above me at 10:30 PM and again at 6:30 am. Otherwise eveything was good. The buffet breakfast was good, the pool was busy and I didn't get to use it at night too many kids but I used it during the day hours and it was just me.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Room was very spacious
Stayed 2 nights in May 2025

10/10 Excellent

Sandee

Stayed 1 night in May 2025

2/10 Terrible

Kristen

Traveled with group
Liked: Amenities
We arrived just before 3 for check-in. We were told that our room wasn’t ready and we’d have to wait. We had already paid for the room when we booked. They tried to get us to pay again. We were 30 mins late getting access to our room
Stayed 1 night in May 2025

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about this hotel. We are repeat Hampton Inn clients. However, the breakfast in this hotel is not at par with the the other Hampton Inns where we have stayed. Most of the "hot food" were already cold, considering we came down to eat at 6:30.
Stayed 1 night in May 2025

6/10 Okay

Daryl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The smell coming from the manure in the nearby fields was unbelievable. You could not use the air conditioner or you would pollute your room with the manure odour . Other that that the breakfast was very good and the staff nice.
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the convenience and choices of the buffet breakfast. Reception staff polite & helpful. Rooms were very clean and comfortable. A very enjoyable stay.
Stayed 2 nights in May 2025

8/10 Good

Tina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was quite nice of the room was very large. There were plenty of towels, and the staff was exceptional. Unfortunately, my bathroom was quite dirty. There was hair on the floor and in the tub there was dirt in the corners of the bathroom, and one of the whole bars was coming away from the wall.
Stayed 1 night in May 2025