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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Terrace/patio
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
$104
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • St Jacobs Farmers Market
    ‪6 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(19 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(16 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(34 reviews)
  • 534 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(64 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, 1,018 reviews
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About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Township of Woolwich hotel walkable to St. Jacobs Outlets
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This hotel offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 84 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1083 reviews
Rating 8 - Good. 274 out of 1083 reviews
Rating 6 - Okay. 68 out of 1083 reviews
Rating 4 - Poor. 28 out of 1083 reviews
Rating 2 - Terrible. 27 out of 1083 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing, staff are friendly and helpful, breakfast was plentiful and lots of options. Rooms are very clean and spacious. Next to St. Jacobs Farmers Market. Great location. Highly recommend this Hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dustyn

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here twice. It's really near the St. Jacobs Market and St. Jacobs Country Playhouse and an easy drive to Kitchener-Waterloo. The air conditioning in the rooms helped beat a big heat wave. Good!
Stayed 1 night in Jun 2025

8/10 Good

Lori

Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The staff were so accommodating to our dog. Everything was nice and clean. Great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juanita

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large room and nice bathroom
Stayed 1 night in Jun 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, convenient, fairly priced
Stayed 1 night in Jun 2025

8/10 Good

CHONG MING, Surrey

Traveled with family
Friendly staff, nice and clean room, good location.
Stayed 2 nights in Jun 2025

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What I expected from a Hampton Inn
Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was amazing. She really made the whole experience very positive before we even got to our room.
Stayed 1 night in Jun 2025

10/10 Excellent

Chrissy

Stayed 1 night in May 2025

8/10 Good

Fiona

Stayed 1 night in Jun 2025

8/10 Good

PI YU

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, property is clean. Staff are nice and helpful. We will definitely stay here again in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. Staff was friendly and professional
Stayed 1 night in Jun 2025

10/10 Excellent

Gordon

Stayed 1 night in Jun 2025

10/10 Excellent

brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was only one chair in our room which had two queen size beds. But when I asked for another chair it was given to us. I did hope for an arm chair it would have been more comfortable. But we made do.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tanja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and spacious. Modern and decorated well. Nice staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy-Anne

Stayed 1 night in Jun 2025

10/10 Excellent

SIRUI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience. The room is really big and clean .
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean, spacious, comfortable and pleasant service. Great amenities.
Stayed 2 nights in Jun 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful! My only suggestion is to improve the breakfast situation. The food wasn’t necessarily bad per se, rather just a little bland and short on options. Room was amazing and staff were amazing too!
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025