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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Terrace/patio
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
$95
includes taxes & fees
Jan 13 - Jan 14, 2026

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(17 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(20 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(37 reviews)
  • 534 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(67 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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4.2 out of 5, Very Good, 1,434 reviews
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About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Township of Woolwich hotel walkable to St. Jacobs Outlets
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This hotel offers access to a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 84 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 728 out of 1134 reviews
Rating 8 - Good. 281 out of 1134 reviews
Rating 6 - Okay. 71 out of 1134 reviews
Rating 4 - Poor. 27 out of 1134 reviews
Rating 2 - Terrible. 27 out of 1134 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sriyani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was probably the best Hampton Inn we have stayed in. Our room was nice and spacious and the staff were friendly and helpful. We also liked that there is a restaurant on site, and the service was very good. However, I would have preferred more choices on the menu.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stjepan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, will come again!
Stayed 1 night in Sep 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I asked for a different room than assigned due to noise factor from my last stay and staff did everything to accommodate my request
Stayed 1 night in Sep 2025

4/10 Poor

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia had false adverising of the hotel room we booked originally. Got to the hotel and it was a king only room. It was supposed to be a dbl room with king bed suite. Very disappointed and would like to discuss a refund of some sort with Expedia ad the hotel could do nothing for us.
Stayed 1 night in Sep 2025

8/10 Good

Harinder

Traveled with family
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was perfect
Stayed 1 night in Sep 2025

8/10 Good

Marikay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Very clean hotel room and enjoy this day.
Stayed 2 nights in Sep 2025

10/10 Excellent

Glenn, Kitchener

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff at the front desk were very friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very pleasant. I did not interact with anyone ither tban the few minutes it took to check-in.
Stayed 1 night in Sep 2025

10/10 Excellent

Marja van

Great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Shemella

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very beautiful hotel. Beds were very comfortable and the room was beautiful. Breakfast had a full variety and taste amazing. I would definitely recommend 10/10
Stayed 1 night in Sep 2025

10/10 Excellent

santosh

Stayed 2 nights in Aug 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite. Room is clean. Air conditioner is noisy. Breakfast is so so.
Stayed 1 night in Sep 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and very walkable to area we wanted
Stayed 2 nights in Sep 2025

10/10 Excellent

ChangXiu

Stayed 2 nights in Sep 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The location is in a quiet area, with a very relaxed atmosphere. Very convenient for our needs.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the market and restaurants
Stayed 1 night in Sep 2025

8/10 Good

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff everywhere!
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Service in Waterloo

Friendly and helpful hotel staff, rooms were big and clean, hotel breakfast was tasty and had good options. Location is great for those who are traveling in and out of town. Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 1 night in Sep 2025

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend 10 out of 10. Suuper clean, safe and close to everything u need and want.
Stayed 1 night in Sep 2025

8/10 Good

Marie-Christine, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Well designed accessible bathroom. The breakfast lacks fruit, but is great for families.
Stayed 3 nights in Sep 2025