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Hilton Garden Inn Kitchener/Cambridge

3.0 star property

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Lobby
Exterior
Junior Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Lobby
Junior Suite, 1 King Bed | Minibar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Breakfast available
  • Gym
  • Pet friendly

Explore the area

Map
746 Old Hespeler Rd, Cambridge, ON, N3H5L8
  • Cambridge Butterfly Conservatory
    ‪9 min drive‬
  • Kitchener Memorial Auditorium Complex
    ‪11 min drive‬
  • African Lion Safari
    ‪21 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard King

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub (1 King)

Suite, 1 Bedroom, Jetted Tub (1 King) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Jetted Tub (1 King)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Best Western Plus Cambridge Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very Good, (1005)
$114 nightly
The price is $114 total
includes taxes & fees
Best Western Plus Cambridge Hotel

About this property

Hilton Garden Inn Kitchener/Cambridge

3-star Cambridge hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area. Weekly housekeeping is available.
Hilton Garden Inn Kitchener/Cambridge offers 122 accommodations with coffee/tea makers and complimentary weekday newspapers. 47-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Kitchener/Cambridge features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1400 square feet (130 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in September 2022.

Hilton Garden Inn Kitchener/Cambridge is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Garden Grille Bar - This lobby lounge serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 9.95 to 14.95 for adults and CAD 9.95 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille Bar
  • Garden Grille Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,400 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Digital Key mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 14.95 for adults, and CAD 9.95 to 14.95 for children
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Kitchener/Cambridge
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge
Hilton Garden Inn Cambridge
Hilton Kitchener Cambridge
Hilton Garden Inn Kitchener Hotel Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge

Hilton Garden Inn Kitchener/Cambridge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

jim, Bloomfield

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked Expedia to allow a change in date. Medical appointment changed gave 10 days notice before date of reservation. After at least 3 requests for the change the response from Expedia changed from cancel to revised to cancel and ended up Expedia didn't do anything. Always always deal directly with the hotel. Expedia will never be used again by our family. Disappointed with Expedia customer service.
Stayed 1 night in Feb 2025

8/10 Good

Gagandeep

Stayed 1 night in Feb 2025

2/10 Terrible

Nancy

Traveled with family and small children, Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was NOTHING like the photos provided when booking, no hot tub, pool was tiny and freezing cold, no towels, fridge door wouldnt open, beds were awful, springs in my hip and ribs, I barely slept and refused to stay a 2nd night. Found the last possible spot to park my truck and when I left to get a decent coffee it was taken by the one of 100 people there for some hockey convention. No bell carts, elevators took forever. Our stay here was absolutely dreadful. Our timing seemed to be way off too but even on a good day I wouldnt say this is any kind of luxury or relaxing nor would I recommend this place to anyone. Expedia is a scam artist showing pictures of other hotels while booking.
Stayed 2 nights in Feb 2025

2/10 Terrible

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

Jacline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super easy and the front desk attendant was able to provide us with early check-in so that we could get ready for a wedding. The lobby was clean and it looked like they had a great little breakfast area for the mornings. Conveniently located right off the highway for easy access.
Stayed 1 night in Feb 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hilton is a fine property, nothing special overall, but clean, quiet, with friendly helpful staff. I had no problems and would stay here again. Decent value for $.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beds were comfortable. No bed bugs. No dirty spots or debris. Hotel was well maintained. Massive snowfall overnight and walkways and driveway was nicely cleared.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Stayed 2 nights in Jan 2025

8/10 Good

Mathieu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janine

Stayed 1 night in Oct 2024

10/10 Excellent

Janine

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel often to visit our family in Kitchener and love staying here. The staff is incredible and so accommodating. We never had an issue with our rooms or parking. Would highly recommend to other.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water room wasn’t very clean dirt on floor heat was turned off when I checked in at 10pm
Stayed 2 nights in Jan 2025

10/10 Excellent

Wesley

Stayed 13 nights in Dec 2024

10/10 Excellent

McKenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice updated hotel
Stayed 2 nights in Jan 2025

4/10 Poor

James

Business traveler
Disliked: Property conditions & facilities, room comfort

Poorly maintained.

Booked a suite with Jacuzzi. No hot water in shower or tub. Taps on both were faulty. One staff member on site. Could not shower or use the tub. Staff member did make an effort but can only do what they can do within their powers.
Stayed 1 night in Jan 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
I stay for work and it usually is very quiet
Stayed 1 night in Jan 2025

6/10 Okay

Marc

Liked: Cleanliness, room comfort

Last time staying at a Hilton.

My last stay in a Hilton Hotel EVER. Expensive room and no complimentary breakfast. Forget it. Much better deals with other hotels.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. Staff was friendly and helpful.
Stayed 1 night in Jan 2025