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Hilton Garden Inn Kitchener/Cambridge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Kitchener/Cambridge

Lobby
Indoor pool
Suite, 1 Bedroom, Jetted Tub (1 King) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Lobby
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
746 Old Hespeler Rd, Cambridge, ON, N3H5L8
  • Cambridge Ice Centre
    3 min drive
  • Airborne Trampoline
    7 min drive
  • McDougall Cottage
    8 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    12 min drive

Room options

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard King

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub (1 King)

Suite, 1 Bedroom, Jetted Tub (1 King) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Jetted Tub (1 King)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Kitchener/Cambridge

3-star Cambridge hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Weekly housekeeping is available.
Hilton Garden Inn Kitchener/Cambridge offers 122 accommodations with coffee/tea makers and complimentary weekday newspapers. 47-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Kitchener/Cambridge features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1400 square feet (130 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in September 2022.

Hilton Garden Inn Kitchener/Cambridge is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Garden Grille Bar - This lobby lounge serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 9.95 to 14.95 for adults and CAD 9.95 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille Bar
  • Garden Grille Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,400 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Hilton Digital Key mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 14.95 for adults, and CAD 9.95 to 14.95 for children
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Kitchener/Cambridge
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge
Hilton Garden Inn Cambridge
Hilton Kitchener Cambridge
Hilton Garden Inn Kitchener Hotel Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge

Hilton Garden Inn Kitchener/Cambridge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 436 out of 1007 reviews" "
Rating 8 - Good. 350 out of 1007 reviews" "
Rating 6 - Okay. 123 out of 1007 reviews" "
Rating 4 - Poor. 61 out of 1007 reviews" "
Rating 2 - Terrible. 37 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a nice stay but the AC in the room rattled all night so I just turned it off. Other than that nice place.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Excellent price. Great staff. Close to Hwy but quiet.
Stayed 1 night in Aug 2024

8/10 Good

Jaymes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay. I did not like that breakfast was paid but there was no signage saying it wasn’t included.
Stayed 1 night in Aug 2024

8/10 Good

Jeffery

Liked: Room comfort
Good
Good
Stayed 1 night in May 2024

10/10 Excellent

Chinedu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, the only thing was that the bathroom fan didn’t work. Good facilities and having a microwave and fridge is a good option.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location
It was clean, quiet and comfortable
Stayed 1 night in Aug 2024

6/10 Okay

mica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Briannah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets seemed clean but had many stains. Otherwise a good stay.
Stayed 2 nights in Aug 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out, comfortable beds however there was a smell in the room coming from the AC unit.
Stayed 1 night in Aug 2024

8/10 Good

Paula

Liked: Property conditions & facilities
Nice looking rooms and lobby. Staff were not overly friendly or approachable. Quite clean. Nice touch with the pool. Would have liked to see more seating outside for times when you wanted to be outside.
Stayed 1 night in Aug 2024

10/10 Excellent

El-Amir

Stayed 1 night in Aug 2024

4/10 Poor

Nazam

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn’t like that there was a fly in the room the breakfast buffet was horrible
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Positive experience overall
Stayed 1 night in Aug 2024

10/10 Excellent

Marcy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Aug 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ankush

Stayed 1 night in Jul 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property
Stayed 1 night in Jul 2024

10/10 Excellent

deborah

Got to hotel late. Front desk girl very accommodating and efficient
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Phillip

Traveled with partner
Liked: Amenities
Comfortable
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Noe

Liked: Cleanliness, property conditions & facilities
Great location,
Stayed 12 nights in Jul 2024

10/10 Excellent

albnora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Janice

Traveled with partner
Liked: Amenities
The property overall was up to date. This hotel did not offer a complimentary breakfast so for the price, this was a downfall. The front desk seemed a bit understaffed. The one staff member had to answer the phone as well as greet newcomers.
Stayed 2 nights in Jul 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed customer
The lobby AC temperature was freezing and the room was even worse. It was 62 Fahrenheit when we walked in, i had to turn heat on for 2 hours to get room to warm up to 69. The girl at desk was very hard to understand as well. In the morning we went down to breakfast area and we each had toast and coffee our usual. There was no sign or communication whatsoever as to a cost so we assumed it was free as most hotels have now. But wow , it cost us $30 for 2 coffee and toast had we been told we would have skipped this absurd cost.
Stayed 1 night in Jul 2024