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Hilton Garden Inn Kitchener/Cambridge

3.0 star property

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Photo gallery for Hilton Garden Inn Kitchener/Cambridge

Lobby
Lobby
Junior Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Breakfast available
  • Gym
  • Pet friendly

Explore the area

Map
746 Old Hespeler Rd, Cambridge, ON, N3H5L8
  • Cambridge Ice Centre
    ‪3 min drive‬
  • McDougall Cottage
    ‪8 min drive‬
  • Shade's Mills Conservation Area
    ‪9 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard King

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub (1 King)

Suite, 1 Bedroom, Jetted Tub (1 King) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Jetted Tub (1 King)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Best Western Plus Cambridge Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very Good, (1002)
The price is $126
per night
$148 total
includes taxes & fees
Mar 8 - Mar 9
Best Western Plus Cambridge Hotel

About this property

Hilton Garden Inn Kitchener/Cambridge

3-star Cambridge hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Weekly housekeeping is available.
Hilton Garden Inn Kitchener/Cambridge offers 122 accommodations with coffee/tea makers and complimentary weekday newspapers. 47-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Kitchener/Cambridge features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1400 square feet (130 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in September 2022.

Hilton Garden Inn Kitchener/Cambridge is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Garden Grille Bar - This lobby lounge serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 9.95 to 14.95 for adults and CAD 9.95 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille Bar
  • Garden Grille Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,400 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Digital Key mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 14.95 for adults, and CAD 9.95 to 14.95 for children
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Kitchener/Cambridge
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge
Hilton Garden Inn Cambridge
Hilton Kitchener Cambridge
Hilton Garden Inn Kitchener Hotel Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge

Hilton Garden Inn Kitchener/Cambridge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sara

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff were rude
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly
Stayed 1 night in Nov 2024

10/10 Excellent

elizabeth

Stayed 1 night in Oct 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easy to find. Thanks!
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Stayed 1 night in Oct 2024

6/10 Okay

Br

Traveled with partner
Liked: Staff & service, amenities
Stayed on 2nd floor carpets stink and everything looks old. Rooms were ok but first impression getting off the elevator was not good. They need to remove the carpeting and paint the walls.
Stayed 1 night in Nov 2024

10/10 Excellent

REYNALDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptions are great!
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammed, Waterloo

Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brennan

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Robert, Toronto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenint.
Stayed 1 night in Oct 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem saw bug walk up wall and across ceiling
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Traveled with family
Liked: Staff & service
Room had a weird smell. No washcloths in bathroom Breakfast was not very good Hotel is close to hwy
Stayed 1 night in Oct 2024

6/10 Okay

Micah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed for 2 nights and overall the hotel was okay. My main complaints are the shower, it is so hard to get the right temperature for the water and to turn the shower on and off. The iron board opened but wouldn't close. The room I got which was a 2 queen bed lacked lighting, there should have been a light above the mirror at least. The carpet was dirty but the bed and washroom was clean. Overall it was a comfortable stay for 2 nights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 1 night in Oct 2024

4/10 Poor

Joshua

Traveled with family and small children, Traveled with partner
Disliked: Amenities, property conditions & facilities
Not impressed with this property. Wallpaper peeling, makeup stains from past visitors on the bathroom towels, broken and leaky shower head, lumpy 'cheap' feeling pillows on the beds, cold pool etc.. Another one that's on me at the end of the day.. was sitting down at the serve-yourself buffet style breakfast in the morning, and eating, only to be handed a bill for $16 for breakfast. I've stayed in tons of hotels in my life and have never seen a mediocre breakfast in this DIY buffet style NOT included with the room cost. It's on me for not observing that the listing says 'breakfast available' not 'breakfast included', but the way things were laid out was misleading in my opinion, and coupled with the other issues did not make this a pleasant stay. For the $200 for a single night, this will be the last and only time I stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024