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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-size fridge, microwave, oven, stovetop
37-inch LCD TV with cable channels, TV, MP3 dock
37-inch LCD TV with cable channels, TV, MP3 dock
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • 24/7 front desk
$114
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Place, University of Waterloo
    ‪4 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-size fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 1050 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 740 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 740 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(7 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

3-star Township of Woolwich hotel walkable to St Jacobs Farmers Market
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Waterloo/St. Jacobs features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Homewood Suites by Hilton Waterloo/St. Jacobs is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 84 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1023 reviews
Rating 8 - Good. 254 out of 1023 reviews
Rating 6 - Okay. 73 out of 1023 reviews
Rating 4 - Poor. 25 out of 1023 reviews
Rating 2 - Terrible. 19 out of 1023 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Meagan

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Fire alarm was a new experience for me. Communication of what to do and when we could re enter the hotel could be improved. Breakfast was very good! We appreciated the late check out.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious suites reasonably priced and close to amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary Anne

Traveled with partner
Liked: Amenities
We enjoyed our stay, the room was very clean and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my daughter and grandson along with me! Crib was provided right away, clean and comfortable. Breakfast was excellent! Definitely will be back
Stayed 1 night in Jun 2025

4/10 Poor

Janis

Stayed 4 nights in Jun 2025

8/10 Good

don, windsor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C very cold unable to regulate..wore sweaters/ sweat shirts...hot summer day Room 419 .. advised front desk who will investigate when we depart.
Stayed 1 night in Jun 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Walking path, quiet and staff were attentive and pleasant. It was great for a weekend getaway.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free breakfast, pool and walking distance to the farmers market. What more could you ask for!
Stayed 2 nights in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new hotel, great location
Stayed 1 night in Jun 2025

6/10 Okay

Phalen

Liked: Cleanliness, property conditions & facilities
Dog barked excessively for over 2 hours
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent suite, wonderful amenities & friendly, helpful staff! Highly recommend!
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious and clean. Nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Chadwick

Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad Najim

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

8/10 Good

Alana

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Big rooms

The room was spacious but there were a few drawbacks. #1 no complimentary water, #2 could have been cleaner bathroom looked like it wasn’t cleaned between guests, #3 kitchen only had enough utensils for 2 guests, #4 conditioner in shower was empty. Otherwise the complimentary breakfast was great and the hotel was nice and quiet. The pool was small but warm, however this could have also been cleaner as there was dirt accumulated at the bottom of the pool.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Our only complaint is the bed pillows…..
Stayed 2 nights in Jun 2025

8/10 Good

sonia

Liked: Cleanliness, property conditions & facilities
Great welcome, great room, perfect for our needs. We didn’t like the bed, too soft. It needs to be changed
Stayed 2 nights in Jun 2025

10/10 Excellent

Meredith, Winnipeg

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and i stayed here after we spent the day in canada this hotel was very clean and staff was very friendly breakfast i could do with out but other then thats ot was great
Stayed 1 night in Jun 2025