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Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

Free daily buffet breakfast
Front of property
Hallway
Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed with Sofa bed (Living Area) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$118
includes taxes & fees
Mar 15 - Mar 16

Explore the area

View in a map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Place, Riverside Park
    ‪3 min drive‬
  • Place, Conestoga College
    ‪3 min drive‬
  • Place, Airborne Trampoline
    ‪4 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express and Suites Kitchener Southeast by IHG

Hotel in Pioneer Tower West
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast by IHG offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of meeting rooms and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Holiday Inn Express and Suites Kitchener Southeast by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites
Holiday Inn Express Suites Kitchener Southeast by IHG
Holiday Inn Express Suites Kitchener Southeast an IHG Hotel
Holiday Inn Express and Suites Kitchener Southeast by IHG Hotel

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 697 out of 1359 reviews
Rating 8 - Good. 366 out of 1359 reviews
Rating 6 - Okay. 166 out of 1359 reviews
Rating 4 - Poor. 75 out of 1359 reviews
Rating 2 - Terrible. 55 out of 1359 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean, breakfast area was spacious with lots of choices
Stayed 1 night in Dec 2025

10/10 Excellent

deborah, holt

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean rooms, nice atmosphere 😊
Stayed 2 nights in Dec 2025

8/10 Good

Andy

Stayed 1 night in Dec 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was very clean and delivered as advertised.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is newly renovated. Staff were super helpful. Hotel is clean no bad odor in the hallway. Our shower is walk in which is perfect for seniors. Bed and pillow clean. Modern set up. Will stay again.
Stayed 1 night in Nov 2025

8/10 Good

Emilia

Stayed 1 night in Nov 2025

8/10 Good

Laurie

Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, good location!
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, staff was friendly and helpful, hotel was busy but other guests were not disruptive. Lots of things around to do.
Stayed 2 nights in Nov 2025

8/10 Good

Jocelyne

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean and the front desk was pleasant
Stayed 1 night in Nov 2025

10/10 Excellent

JEFFREY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, simple and easy
Stayed 1 night in Nov 2025

6/10 Okay

Zachary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The TV and remote control was broken in the handicap accessible room that I booked. I was offered a move to another room as there was no maintenance staff available. However, the room I was moved to was not handicap accessible. I understand that there was an event happening nearby with many families staying at the hotel but I was unable to use the facility in my room. I did not want to overwhelm the staff or create any discourse by moving to another room out of the scope of my original payment. The staff were all very courteous, respectful and professional.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Great breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Abdul Gafoor

Stayed 3 nights in Nov 2025

8/10 Good

Dave

Stayed 1 night in Oct 2025

10/10 Excellent

sefanit, Sugar Land

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating great service.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return!!
Stayed 1 night in Oct 2025

8/10 Good

Elgenaid

Liked: Staff & service, amenities
Was good
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well 18 and the service was great and beautiful breakfast room with a great menu nice outdoor patio as well
Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and breakfast was on point.
Stayed 1 night in Jul 2025

8/10 Good

Remi

Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Oct 2025

8/10 Good

minella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were many parking spots close to the entrance which I appreciated on a rainy day.
Stayed 2 nights in Oct 2025