Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

Property amenity
Free daily buffet breakfast
Front of property
1 bedroom, premium bedding, in-room safe, desk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Cambridge Butterfly Conservatory
    ‪7 min drive‬
  • Kitchener Memorial Auditorium Complex
    ‪8 min drive‬
  • Bingemans
    ‪12 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Walk-in Shower (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed with Sofa bed (Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express and Suites Kitchener Southeast by IHG

Hotel in Pioneer Tower West
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast by IHG offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of meeting rooms and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Holiday Inn Express and Suites Kitchener Southeast by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Dutch, English, French, German, Khmer, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites
Holiday Inn Express Suites Kitchener Southeast by IHG
Holiday Inn Express Suites Kitchener Southeast an IHG Hotel
Holiday Inn Express and Suites Kitchener Southeast by IHG Hotel

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 703 out of 1481 reviews
Rating 8 - Good. 409 out of 1481 reviews
Rating 6 - Okay. 208 out of 1481 reviews
Rating 4 - Poor. 92 out of 1481 reviews
Rating 2 - Terrible. 69 out of 1481 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient and. Lose to where i needed to be with a prolice point i was looking for!
Stayed 3 nights in Mar 2025

10/10 Excellent

Martins

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good breakfast. No indoor pool or hot tub but not a big deal.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lesley

Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was extremely comfortable. So i had an awesome sleep thats for sure.
Stayed 1 night in Feb 2025

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

allen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms, desk staff are really nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet Breakfast was good with plenty of options.
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Traveled with family
Great location stay for an early flight from Kitchener airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight

Very clean. Beds were comfortable. Breakfast was hot and well stocked!
Stayed 1 night in Mar 2025

10/10 Excellent

Dhruvin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for stay
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel option within minutes of Highway 401. Nice clean hotel with friendly staff. The free breakfast wasn't too bad as they had both cold and four hot options (eggs, bacon, beans, home fries). Overall great value and location.
Stayed 1 night in Mar 2025

10/10 Excellent

Brianna

Stayed 2 nights in Mar 2025

2/10 Terrible

Lucy

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
Extremely noisy with adults and kids running around, screaming in hallways and in rooms. Dirty with popcorns under the bed, blood stain on shower curtain, urine stain on the toilet bowl rim. We asked for room change, they said “they’ll keep an eye out for it” which made no sense. Obviously no follow-up about that and we got zero sleep heading into an important work meeting. Will never stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Nicholas

Stayed 1 night in Feb 2025

4/10 Poor

Shane

Liked: Property conditions & facilities
The fact breakfast is only open until 9:30am is the worst. I would rather pick up a small to go breakfast I can keep in the fridge or have breakfast open until check out time which is 11am.
Stayed 1 night in Mar 2025

10/10 Excellent

Brianna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back.

A really great stay. Id be happy to come back here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a night sleep

It was great. Very clean, new and great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Feb 2025

8/10 Good

Jason, Roblin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Bob

Good
Stayed 1 night in Feb 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was clean, and the continental breakfast was better than expected with eggs, bacon, toast, cereal, and juice.
Stayed 2 nights in Feb 2025