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Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

Property grounds
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Chicopee Ski and Summer Resort
    ‪5 min drive‬
  • Waterloo Region Museum
    ‪7 min drive‬
  • Kitchener Memorial Auditorium Complex
    ‪8 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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The price is $104
per night
$122 total
includes taxes & fees
Apr 8 - Apr 9
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About this property

Holiday Inn Express and Suites Kitchener Southeast by IHG

Hotel in Pioneer Tower West
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast by IHG offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of meeting rooms and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Holiday Inn Express and Suites Kitchener Southeast by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Dutch, English, French, German, Khmer, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites
Holiday Inn Express Suites Kitchener Southeast by IHG
Holiday Inn Express Suites Kitchener Southeast an IHG Hotel
Holiday Inn Express and Suites Kitchener Southeast by IHG Hotel

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 705 out of 1535 reviews
Rating 8 - Good. 435 out of 1535 reviews
Rating 6 - Okay. 223 out of 1535 reviews
Rating 4 - Poor. 97 out of 1535 reviews
Rating 2 - Terrible. 75 out of 1535 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovations are great. All of the staff are always very professional and accommodating.
Stayed 2 nights in Dec 2024

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy how clean and quiet it was. Staff was very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room. Breakfast was convenient and nice to have eggs and bacon, but disappointed that there was NO CREAM for the coffee...only flavoured sweeteners or milk.
Stayed 1 night in Dec 2024

6/10 Okay

Surinder

Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean, friendly staff. Great breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Nice staff. Clean room.
Stayed 1 night in Dec 2024

6/10 Okay

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants within waking distance. Beds very comfortable. Clean. Only issue was the loud electric heater. Cold night so had to get up a couple of times to turn off and on and off.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Traveled with family
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was modern, and very clean. The staff were very friendly and knowledgeable. I recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Sazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk in shower
Stayed 1 night in Nov 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells like oily and the bedding are not clean
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room as able to check in early and the front desk person was very helpful and understanding . Newer building ans a great location for my meeting. Breakfast was very good and lots of variety.
Stayed 1 night in Nov 2024

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel good location
Have stayed here 3 times now. Nice to see all the renovations completed.
Stayed 1 night in Nov 2024

8/10 Good

Faith

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The bathtub is out dated, and the inside of the toilet basin was dirty. The beds were really comfortable and clean, the breakfast was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

marie dwain

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to costco and easy drive to arenas .
Stayed 2 nights in Nov 2024

10/10 Excellent

Olayinka

Stayed 1 night in Jun 2024

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot/cold review
Service was friendly, room was ready, property was newly renovated. Overall we had a good stay. My only issue is that the bath/shower faucet was not replaced with the renovations. Faucet was worn, hard to control water temperature and should have been replaced. Would have been five stars if the shower was working properly.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovation here. Don't overlook this hotel. Very well designed common areas, great staff, nice rooms with good sound proofing.
Stayed 1 night in Oct 2024

10/10 Excellent

Dom

Stayed 1 night in Sep 2024

10/10 Excellent

Daryl, IXONIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is freshly redone in all areas. It was rebranded as HIEx & suites after we booked. Breakfast was typical free fare but well stocked. The breakfast area was large beautiful. The room was on the small side but all fresh and updated. Very quiet with spancrete construction. Located very near the Toyota plant and many eating choices.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Clean. Love the Dove products that are always in the bathrooms of Holiday Inn properties
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024