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Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

Property amenity
Free daily buffet breakfast
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
$124
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Place, Chicopee Ski and Summer Resort
    ‪4 min drive‬
  • Place, Kitchener Memorial Auditorium Complex
    ‪7 min drive‬
  • Place, Bingemans
    ‪12 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Twin Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express and Suites Kitchener Southeast by IHG

Hotel in Pioneer Tower West
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast by IHG offers 84 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of meeting rooms and limo/town car service. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Holiday Inn Express and Suites Kitchener Southeast by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites
Holiday Inn Express Suites Kitchener Southeast by IHG
Holiday Inn Express Suites Kitchener Southeast an IHG Hotel
Holiday Inn Express and Suites Kitchener Southeast by IHG Hotel

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 712 out of 1430 reviews
Rating 8 - Good. 389 out of 1430 reviews
Rating 6 - Okay. 182 out of 1430 reviews
Rating 4 - Poor. 85 out of 1430 reviews
Rating 2 - Terrible. 62 out of 1430 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Neat and safe. Friendly staff. Convivial atmosphere in and around the hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Senthuran

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Business traveler
Liked: Amenities
It all went well. I have been here for personal health reasons and nobody interrupted as I went to and from medical appointments.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Breakfast was good. Beds were very comfortable!
Stayed 2 nights in Jul 2025

10/10 Excellent

Haqi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I recommend this place. One objection is the check in at 4 pm is ridiculous. Although I was accommodated and allowed to take the room at 2:30 pm
Stayed 1 night in Jul 2025

8/10 Good

Dionne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night. Loved the cleanliness and the location. Front desk staff was great.
Stayed 1 night in Jul 2025

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the morning contiental breakfast was excelent . All of the staff was friendly and curtious. My wife and i enjoyed our stay there. Looking forward to a return visit. Thank You ! THE WOODS
Stayed 3 nights in Jul 2025

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

It would’ve been nice, but when I found a cockroach in the lobby wasn’t so nice after
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here with family. Friendly staff, super clean and great breakfast!
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and accommodating. Breakfast acceptable with eggs, bacon, sausage, potatoes, and the regular type breakfast normally found.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronald

Stayed 3 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast excellent !
Stayed 3 nights in Jul 2025

8/10 Good

Soo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems nicely renovated. The newly renovated bathroom is particularly nice at this hotel. It's spacious, clean, and convenient. Breakfast was nice, too. One thing to note; if you receive a booking confirmation that only lists the address as "Kitchner, Ontario, N2P 2E9", please note that the actual full address of this hotel is, "4355 King St." You must remember this, if you're using a rideshare app to get there, because the app will pick up a different Holiday Inn & Suites in Waterloo that's just 20 minutes away from this location instead of this one. You'll either need to type in the full name that includes "Kitchner Southeast" or the actual full address. That's how I ended up at the Waterloo location and had to pay again to get to this right location. Otherwise, everything was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, cool, comfortable, dark shades!

The room was clean and cool and the shower was great. The bed was very nice. A favorite thing was the total room darkening shades! One strange thing was the (nice, large) TV on the left side of the bed instead of at the foot of the bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to for when we are in KW. Always clea, good breakfast and freshly renovated!
Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location and very friendly front desk staff at check in and check out.
Stayed 2 nights in May 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there, very clean, amazing breakfast and in a safe area
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that the facility was nice and clean at all times. We were able to reach the front desk without issue. The only recommendation would be to upgrade the toilet paper in the rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Amber-Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025