This hotel features coffee/tea in a common area, a business center, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Change of towels is available on request.
Quality Inn offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.
Bathrooms include shower/tub combinations with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Food and drink
Free continental breakfast available daily 7:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
Bicycle rentals
Family friendly
In-room crib
In-room microwave
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Business services
Business center
Computer station
Outdoors
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
More
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Pillowtop mattress
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
32-inch smart TV with cable channels
Food and drink
Coffee/tea maker
Microwave
More
Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Quality Inn KITCHENER
Quality KITCHENER
Quality Inn Hotel
Quality Inn Kitchener
Quality Inn Hotel Kitchener
Quality Inn Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 570 out of 1358 reviews
10 - Excellent
570
Rating 8 - Good. 471 out of 1358 reviews
8 - Good
471
Rating 6 - Okay. 178 out of 1358 reviews
6 - Okay
178
Rating 4 - Poor. 60 out of 1358 reviews
4 - Poor
60
Rating 2 - Terrible. 79 out of 1358 reviews
2 - Terrible
79
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Dean
Business traveler
Jun 9, 2025
Disliked: Staff & service
I was to get a refund for a double booking, but have not received anything yet.
I reserved a room while at a local pub and the front desk staff called and asked when I was coming....very strange. Vending machines were all out of order.
Scott
Stayed 1 night in May 2025
8/10 Good
Lisa
Business traveler
Jun 7, 2025
Although room was clean , it is a bit tired , bed and pillows were most uncomfortable
friendly staff, always there when you had a problem. could use new shower heads, very slow drainage in sink. shower mat or something in the bathtub to stop slipping. older people have that problem.
The staff at the front desk were very pleasant, friendly and welcoming. They also explained the charges and goid directions about parking and how to get to our room.
Leonard
Stayed 1 night in May 2025
4/10 Poor
Shawn
May 31, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
There was this light that kept flashing at night in side our room. Was like an airplane light on the tail it was crazy. Room was clean and staff was nice
This hotel was clean, tidy, and quiet. The staff were very friendly and the amenities easy to access. Access to the address was simple and unconfusing. Highly recommended.
Robert
Stayed 1 night in May 2025
8/10 Good
Gilles A
May 28, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We always choose this hotel, location is perfect for us.