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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Exterior
Property amenity
Exterior
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • 24/7 front desk
  • Pet friendly
$124
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Place, University of Waterloo
    ‪6 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, Kitchen

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen | Room amenity

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, desk, blackout drapes, soundproofing

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

3-star Township of Woolwich hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite. Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Staybridge Suites Waterloo - St. Jacobs Area by IHG provides an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a library, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Staybridge Suites Waterloo - St. Jacobs Area by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 765 reviews
Rating 8 - Good. 188 out of 765 reviews
Rating 6 - Okay. 52 out of 765 reviews
Rating 4 - Poor. 22 out of 765 reviews
Rating 2 - Terrible. 29 out of 765 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located at the heart of st jacobs market, dinning and entertainment
Stayed 1 night in Aug 2025

10/10 Excellent

Ali

Stayed 4 nights in Aug 2025

2/10 Terrible

RINALYN

Stayed 2 nights in Jul 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was adjacent to St Jacobs market. Conveniently right across the street from the market and the outlet shops. Our one bedroom suite was spacious, comfortable and clean. Staff were very friendly and helpful. There was a happy hour and free breakfast. I would book this property again when I visit the market
Stayed 1 night in Aug 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything and they are now my top choice for hotels!
Stayed 2 nights in Aug 2025

8/10 Good

Sharon

Stayed 1 night in Aug 2025

10/10 Excellent

sini

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. The staff are extremely friendly and helpful. Conveniently located across from the farmers market and close to Walmart. A great location overall
Stayed 3 nights in Aug 2025

10/10 Excellent

Cathi

Liked: Cleanliness, staff & service, property conditions & facilities
We were surprised at how spacious the room was. Two very large bedroom with big comfy beds and huge tvs. Thr kitchen had everything was modern and spacious. Such a perfect room for families or girls trips! A walk to St Jacob’s Market. Such a great find.
Stayed 1 night in Aug 2025

8/10 Good

Sadia

Stayed 1 night in Jul 2025

8/10 Good

Elyse

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room spacious and clean, close to activities, didn't like that the pool water was cloudy
Stayed 1 night in Aug 2025

10/10 Excellent

julius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast leaves me eagerly anticipating the next, while the bed offers unmatched comfort and a truly welcoming feel.
Stayed 2 nights in Jul 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities
Pool is shared between the two properties so you have to book a time slot which is a bit different. Pool was also freezing cold. Otherwise a great experience
Stayed 1 night in Aug 2025

8/10 Good

David, St. Catharines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place been there before
Stayed 1 night in Aug 2025

6/10 Okay

John

Stayed 2 nights in Aug 2025

8/10 Good

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property. Dana at the front was very friendly. Excellent breadfast on Sunday. Unfortunately it was very bland with less options on Monday ...no OJ, unseasoned homefies.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and helpful. First time staying here and it was nice and clean and well kept. The breakfast was good and it was easy to get to the market. I will be back
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice hotel. Quiet area
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, the tv options (Rogers) were not very appealing.
Stayed 2 nights in Jul 2025

10/10 Excellent

SYLVIE

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely be back
Stayed 1 night in Aug 2025

10/10 Excellent

Agostino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Excellent for families. The kitchen in the room is a great touch, there was pool and splash pad for little ones. Location is great for st Jacob market, trails and other shops. The staff was very nice and accommodating!
Stayed 1 night in Jul 2025