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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Exterior
BBQ/picnic area
Point of interest
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • St Jacobs Farmers Market
    ‪5 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Kitchen

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, Kitchen

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen | Room amenity

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, Multiple Beds, Kitchen

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Roll-in Shower, Kitchen (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Check-in/check-out kiosk

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1148)
$211 nightly
The price is $211 total
includes taxes & fees
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

3-star Township of Woolwich hotel walkable to St Jacobs Farmers Market
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite. Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Staybridge Suites Waterloo - St. Jacobs Area by IHG provides an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a library, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Staybridge Suites Waterloo - St. Jacobs Area by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

English, Farsi, Filipino, French, Hindi, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping mall

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 66 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 656 reviews
Rating 8 - Good. 156 out of 656 reviews
Rating 6 - Okay. 44 out of 656 reviews
Rating 4 - Poor. 22 out of 656 reviews
Rating 2 - Terrible. 26 out of 656 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at this hotel one day after snowmageddon and the parking lot had so much snow and very few cleared parking spots. I was grateful that there weren’t many guests, so we were able to park our vehicle in what I thought might have been an actual spot. With the amount of snow that area got hit with, I know that the snow crews were quite busy for days.
Stayed 2 nights in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a snowy weekend The lot was not cleared well nor were the walkways. Someone could have at least kept the sidewalk shoveled
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandson loved the warm pool. Staff were friendly, and the breakfast considering it was complimentary was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jablan

Liked: Cleanliness, staff & service, property conditions & facilities
All that you need for a pleasant stay.
Stayed 1 night in Feb 2025

8/10 Good

Reginald

Traveled with family
There was an issue with the heating in the room which could not be fixed We were given another room immediately
Stayed 1 night in Feb 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Pool area was a little bit chaotic but overall a great stay !
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent price v quality

The room was huge and very affordable; breakfast buffet was very good.
Stayed 3 nights in Feb 2025

4/10 Poor

Sally

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked specifically to have use of the pool. Unfortunately it was closed for the days we were there. This happened last year when we stayed there also. The bathroom had silverfish everywhere. We wont be back.
Stayed 2 nights in Jan 2025

4/10 Poor

Melissa

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
I was disappointed, I have stayed at this property before and had a pleasant experience, which is I booked again. My room was clean but my bathroom was not. There was a dirty used wash cloth hung from the shower-head and the walls did not look like they were cleaned. I’m not one to complain so I removed the dirty cloth and put it in the disposal and did not use the shower after that.
Stayed 1 night in Feb 2025

6/10 Okay

lesley

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not get the room requested.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet area, the complimentary breakfast and the cleanliness. I do wish the mattress was more firm but still pretty good.
Stayed 1 night in Jan 2025

10/10 Excellent

Renora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Kids loved the pool!
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay! Pool was the highlight for my children! Only suggestion would be to allow guests to use high chairs in their rooms, pending they return them after each meal needed. This would have been a huge help for our family stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Yao

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in. Large and spacious, clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Cherie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy stay, definitely return to this hotel again

Really liked the layout of the room, with a separate bedroom from the living room/kitchen. Staff super friendly. Quiet, clean and close to KW. Convenient to get to, lots of available restaurants. Complimentary breakfast was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

DANICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kariann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but lovely
Stayed 1 night in Jan 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, it was great having a kitchen beds were comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Totally satisfied.
Stayed 1 night in Dec 2024

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very satisfied. However, the team should have some diversity. I only saw team members from one community which doesn't show well.
Stayed 1 night in Dec 2024