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The Walper Hotel, part of JdV by Hyatt

4.0 star property

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Photo gallery for The Walper Hotel, part of JdV by Hyatt

Lobby sitting area
Exterior
Terrace/patio
Reception
2 restaurants, lunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym
$133
includes taxes & fees
Oct 9 - Oct 10

Explore the area

View in a map
20 Queen St S., Kitchener, ON, N2G 1V6
  • Place, Centre In The Square
    ‪8 min walk‬
  • Place, Kitchener Memorial Auditorium Complex
    ‪4 min drive‬
  • Place, University of Waterloo
    ‪7 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower) | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Urban)

Suite, 1 Queen Bed (Urban) | Living area | 48-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Queen Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban) | Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 1 King Bed (Urban)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Historic)

Suite (Historic) | Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Historic)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, individually furnished

Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Walper Hotel, part of JdV by Hyatt

Hotel in Downtown Kitchener
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and conference space are onsite.
The Walper Hotel, part of JdV by Hyatt offers 92 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8000 square feet (743 square meters) include conference space. This Victorian hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

The Walper Hotel, part of JdV by Hyatt is a smoke-free property.

TWH Social - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 18 per day)
  • Uncovered self parking on site (CAD 23 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TWH Social

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1893
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay, plus a one-time cleaning fee of CAD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 23.00 per day (in/out privileges)
  • Nearby parking fee: CAD 18 per day (427 ft away)
  • Pet fee: CAD 75 per accommodation, per stay plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Walper
Walper Hotel
Walper Hotel Kitchener
Walper Kitchener
Walper Terrace Kitchener
The Walper Hotel Kitchener, Ontario
The Walper Hotel
The Walper Hotel part of JdV by Hyatt
The Walper Hotel, part of JdV by Hyatt Hotel
The Walper Hotel, part of JdV by Hyatt Kitchener
The Walper Hotel, part of JdV by Hyatt Hotel Kitchener

The Walper Hotel, part of JdV by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stewart

Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. Great hotel! No complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just for the weekend, but the staff was very helpful and were very accompanying. The area has lots to do and it is all within walking distance. It also has a great atmosphere in the hotel itself.
Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ceilings are quite thin and you can hear other guests walking around on the floor above
Stayed 1 night in May 2025

10/10 Excellent

Shih Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint with warm staff. Loved the shower.
Stayed 2 nights in Jun 2025

10/10 Excellent

George, Toronto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facility and service. Many thanks!
Stayed 1 night in Jun 2025

10/10 Excellent

Sinduja

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was perfect. Just a 1 min walk from our event.
Stayed 1 night in Jun 2025

8/10 Good

Aleksandra

Business traveler
I recently stayed two nights at the Hyatt. The location was great, and the receptionists were nice. I also appreciated the excellent shower. However, there were a few issues. The towels were changed selectively, and the TV in my room was blinking severely and wasn't fixed by checkout, despite me reporting it. The room was a bit dark, and the bed lamps were positioned awkwardly, making it difficult to read in bed. While I enjoyed some aspects of my stay, I feel Hyatt could improve on these details.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valentin

Stayed 2 nights in May 2025

6/10 Okay

Josh

Stay was good the processing time for the incidental fee is annoying though
Stayed 1 night in Jun 2025

10/10 Excellent

C-Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very good at accommodating our issues.
Stayed 3 nights in May 2025

10/10 Excellent

Ted

Staff was great, room very nice and clean
Stayed 1 night in Jun 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and lobby. Bar on second floor very good. Staff good. Phone didn’t work. Carpets and washroom floors weren’t exactly clean and streets were noisy with street racing. Downtown now has panhandlers and people struggling in many ways in foyers and such which reflect changes to the community and it the facility.
Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was bc absolutely stunning! It was super comfortable, quiet, and clean! I would definitely stay there again.
Stayed 1 night in May 2025

6/10 Okay

Saseela

Stayed 1 night in May 2025

10/10 Excellent

Mingxing

Liked: Cleanliness, amenities, property conditions & facilities
The property is good, old fashioned spacious, big room with good facilities
Stayed 3 nights in May 2025

6/10 Okay

Yijun

Traveled with family
Liked: Cleanliness
The front desk staff were great — friendly, welcoming, and helpful. No complaints there. However, I booked a City View room specifically for the view, which was a big part of why I chose this hotel. The room I got (Room 306) had no city view at all — it faced the other side of the building with a wall right outside the window. It felt misleading and disappointing. On top of that, the shower design in the washroom wasn’t practical. The door didn’t block water properly at the bottom, so water leaked out and soaked the floor towel and my slippers that I’d left just outside the shower. Overall, it didn’t match what was advertised, and I left feeling like I didn’t get what I paid for. I hope the hotel looks into this and makes sure guests actually receive the room type they book.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice property
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Friendly staff, clean rooms with great temperature control and amenities. Shoutout to the staff for helping me with keeping a bouquet of flowers cool in a fridge they had until I needed them. As well as setting aside a piece of clothing I forgot in the room so I could return and retrieve them.
Stayed 2 nights in May 2025

8/10 Good

Meng-Ting

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The TV is not working properly
Stayed 1 night in May 2025