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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby
Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Living area | 42-inch LCD TV with cable channels, TV
Lobby
Lobby
Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
$125
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down comforters, pillowtop beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Waterloo hotel close to St Jacobs Farmers Market
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 398 square feet (37 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Waterloo Suites Hotel, Trademark Collection by Wyndham is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
Off the Elevator - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Off the Elevator

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per stay
Cribs (infant beds) are available for CAD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Reviews

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 385 out of 1004 reviews
Rating 8 - Good. 341 out of 1004 reviews
Rating 6 - Okay. 136 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

Reviews

8/10 Good

Nikolai

Stayed 1 night in Aug 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and a decent enough breakfast. Only negative was the water pressure in our room. However we only there for a night and didn’t have a lot of time so we never bothered to enquire with the front desk about this. It could have just been our room.
Stayed 1 night in Aug 2025

8/10 Good

Justine

Traveled with partner
Liked: Staff & service
bed was super comfortable, TV was okay. the tub in the room was romantic but the jets were iffy. the timer was hard to figure out and the plug on the tub didn’t stay down. toilet could have used a better cleaning. room was overall good
Stayed 1 night in Jul 2025

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pardeep

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
clean quite
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Anees

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mold/Fungus on carpet Room 115

Please look at the pictures.
Stayed 1 night in Jul 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ahmed

Business traveler
Liked: Cleanliness, amenities
None
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Every si gle aspect of this hotel exceeded my expectations accwpt that when I arrived on July 18th except that the pool are is actually under construction so was not unavailable during my stay. The best paer was the wonderful concierge. He is THE MAN and is willing to help with anything!
Stayed 2 nights in Jul 2025

10/10 Excellent

Zarin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property that has been partially updated. Great for a short term stay. Breakfast was decent and the property was quiet and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Abigael

Stayed 2 nights in Jul 2025

4/10 Poor

Donald

Liked: Staff & service
Disliked: Property conditions & facilities
Location was good. Carpets need replacing. Breakfast needs improving.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very accommodating,clean ,comfortable room, comfortable bed, stove, microwave, fridge, sink, clean bathroom, adequate lighting, pleasant smell, overall great experience
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was near our destination. Room furniture shows lots of wear. One light switch we couldn't figure out what it did. Bathroom very dark. Inadequate lightning. Served its purpose for a nights sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexia

Stayed 1 night in Jul 2025

8/10 Good

Janet

Stayed 1 night in Jul 2025

8/10 Good

Kent

Traveled with partner
Breakfast was free for a reason...... it was not very good unless you are boycotting bagels, English muffins , eggs and good coffee or unless you like Jamaican beef in the morning
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

Room furniture looked like it came out of the garbage from 1980s.. scratched and scraped wall unit was broken wooden in bottom corner. Drawers all scraped and old. Mold in shower. Was told no other rooms available. They cancelled checkin.
Stayed 1 night in Jul 2025

8/10 Good

Ed

Traveled with family
Well located
Stayed 2 nights in Jul 2025

6/10 Okay

George

Liked: Staff & service, amenities, property conditions & facilities
The odor in the room is not favorable, and there is a roach creeping in the bed.
Stayed 3 nights in Jul 2025