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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Lobby
Microwave, coffee/tea maker
Lobby
Lobby
Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
$107
includes taxes & fees
Jan 25 - Jan 26, 2026

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min drive‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Premium bedding, down comforters, pillowtop beds, in-room safe

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Waterloo hotel close to St Jacobs Farmers Market
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 398 square feet (37 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Waterloo Suites Hotel, Trademark Collection by Wyndham is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per stay
Cribs (infant beds) are available for CAD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 1003 reviews
Rating 8 - Good. 339 out of 1003 reviews
Rating 6 - Okay. 138 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Stayed 1 night in Sep 2025

6/10 Okay

Todd

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was adequate. Clean and close to amenities. Work out area is small and quite hot. Pool was not open. Included breakfast was limited and lower end. Microwave in the room was broken.
Stayed 2 nights in Sep 2025

6/10 Okay

Rob

The main light in the room was burnt out. Couldn’t see. Had to feel around to turn on bedside lamp. The one side of the bathroom mirror also not working. Impossible to see to get get ready in the morning!! Told them when we were leaving, hopefully they looked after the situation!
Stayed 1 night in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget friendly standard hotel place with a OK breakfast. You could do better, but you could do way worse
Stayed 1 night in Sep 2025

8/10 Good

Youchao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sinead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Aug 2025

4/10 Poor

Lynda

Disliked: Staff & service, property conditions & facilities
Extended family using common areas as their residence. No restaurant or bar, but family was cooking somewhere and using common area to eat. Children using hallways as their play area Check reviews from previous clients. Not good No bar or restaurant, poor breakfast
Stayed 2 nights in Sep 2025

8/10 Good

Vicki

Traveled with family
Liked: Staff & service, property conditions & facilities
Very clean room, front desk staff were fantastic, breakfast was great. Property around is a little rundown, but would def stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Sadia

Stayed 1 night in Sep 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Sep 2025

2/10 Terrible

Michelle

Stayed 1 night in Sep 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had asked for sheets for the sofa bed when making the reservation & was advised that there will be no issue. Arrived to the hotel after 7:30 pm after a long day of travelling & finding out no sheets for the sofa bed. Had to wait for staff to provide them. Also elevator smelled of cigar smoke. Not a good way to start my stay here.
Stayed 1 night in Sep 2025

6/10 Okay

jonathan

Stayed 2 nights in Sep 2025

6/10 Okay

Aaron

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Seemed like there were people that have been staying there a while and made it feel like home. That is fine but when it disturbs others stays, it is not. Kids running the halls waking ppl up and making a huge mess very early in the morning should not be part of my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Sadia

Stayed 1 night in Sep 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Room was clean and bed was comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Anne-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff. Helpful and pleasant. Lots of parking. Good water pressure and lots of hot water. Standard breakfast. We would stay again. Thank you.
Stayed 2 nights in Sep 2025

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast offered in the morning was covered in fruit flies. Very offputting would not recommend this hotel. Staff did not speak English very well, and there were no amenities on site of any use. The air-conditioning unit was so loud in our room that we could not leave it on. Hotel seemed old and somewhat rundown. The only saving grace was it was a convenient location for what we needed, but would never stay there again, or recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall 10 minute walk from hotel. Lots of places to eat close. Parking free and close. Air conditioning. Breakfast included,
Stayed 1 night in Sep 2025

8/10 Good

sinisa

Stayed 2 nights in Sep 2025

6/10 Okay

Erich

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Hany

Disliked: Cleanliness, amenities, property conditions & facilities
High price
Stayed 1 night in Sep 2025

4/10 Poor

Mike

Traveled with family
Disliked: Property conditions & facilities
elevator not working when checked in...
Stayed 3 nights in Aug 2025

10/10 Excellent

Weixiang

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Aug 2025