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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Deluxe Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Suite, 1 King Bed with Sofa bed, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, blackout drapes
Business Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $115
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
547 King St N, Waterloo, ON, N2L5Z7
  • Place, Conestoga Mall
    ‪5 min walk‬
  • Place, City of Waterloo Museum
    ‪6 min walk‬
  • Place, University of Waterloo
    ‪5 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

A hotel room with two beds, a sofa, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, and a television.

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, a small table, and a bathroom with a bathtub and sink.

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Business Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

In-room safe, desk, laptop workspace, blackout drapes

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

42-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Waterloo hotel close to St Jacobs Farmers Market
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Waterloo Suites Hotel, Trademark Collection by Wyndham offers 104 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 398 square feet (37 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Waterloo Suites Hotel, Trademark Collection by Wyndham is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Destination Inn Waterloo

Four Points Sheraton Kitchener Waterloo

Four Points Sheraton Waterloo

Destination Waterloo

Four Points Waterloo Kitchener

Sheraton Four Points Kitchener

Sheraton Four Points Waterloo

Sheraton Waterloo

Waterloo Suites Hotel

Best Western Plus Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel

Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good room and courteous staff
Stayed 1 night in Feb 2026

10/10 Excellent

cindy

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was very comfortable, pillows were amazing! Breakfast was as expected. No surprises. There was a lot of noise in the hall, but that was the people across the hall, not the hotel. The location was exactly what we needed and the price was best in Waterloo. We will be back.
Stayed 1 night in Feb 2026

10/10 Excellent

Patricia Helena

Stayed 1 night in Feb 2026

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, fully supplied with coffee maker, fridge, microwave iron and hair dryer. Lots of clean towels and the nicest sheets I have ever slept on. The staff was friendly and helpful. We didn’t get to sample the breakfast as the room was full and we had to get to an appointment. Great stay and reasonably priced.
Stayed 1 night in Feb 2026

10/10 Excellent

Austin

Stayed 2 nights in Feb 2026

8/10 Good

Amelia

Stayed 1 night in Jan 2026

4/10 Poor

Sherilyn

Disliked: Amenities, property conditions & facilities
Heater was loud, pillows were not great, and the bathroom lighting was so dim
Stayed 1 night in Jan 2026

8/10 Good

Felicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, good location
Stayed 1 night in Jan 2026

6/10 Okay

Cheryl

Stayed 1 night in Jan 2026

4/10 Poor

Connie

Liked: Cleanliness, amenities
The security guard kept telling us to be quite when it was not even us being loud it was the kids from the hockey team
Stayed 1 night in Sep 2025

6/10 Okay

Peta, Milverton

Traveled with partner
Liked: Cleanliness
We were given a room on the first floor- this was unacceptable to us. We requested a change of room and got the 2nd floor. Ideally I would have preferred a room in the newer section of the hotel. The old section shows signs of being run down on the outside- the mesh on the windows was torn. Thus can be seen from the outside of the hotel
Stayed 1 night in Jan 2026

8/10 Good

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Peta, Milverton

Business traveler, Traveled with partner
Liked: Cleanliness
All of the above
Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 2 nights in Jan 2026

6/10 Okay

Julia

Stayed 1 night in Dec 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious suite. Loved it
Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Cody

Traveled with family
Liked: Cleanliness, staff & service
The hotel was ok. It was reasonably clean. The breakfast that was included was a let down. All least the coffee was good.
Stayed 1 night in Jan 2026

10/10 Excellent

MOUAIAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in the heart of Waterloo. Right beside the mall
Stayed 1 night in Jan 2026

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen had a microwave, small fridge, cupboards, counter, sink, and a small coffee maker. Coffee pods were provided along with sugar and whitener and paper cups and stir sticks. We brought our own coffee maker, coffee grounds, and cream and borrowed a couple of ceramic mugs. There were no dishes supplied. The furniture and the bed were comfortable and the layout was roomy and pleasant. The place was clean and the staff were friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

andrew

Stayed 1 night in Jan 2026

4/10 Poor

Dianne, Oshawa

Stayed 7 nights in Dec 2025

4/10 Poor

Dianne, Oshawa

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Rooms I stayed in had bugs! The first room was loaded with them so got moved to another room. Found bugs there as well. I was not given a discount as I stayed there from December 26-January 4th. All rooms had bugs( not sure if it was cockroaches or ants cuz they were small). For the price for the outdated rooms and bugs was too expensive. Will not stay there again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Julianne

Stayed 1 night in Jan 2026

8/10 Good

Samir

Stayed 1 night in Jan 2026