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Kivu Hilltop View Resort

3.0 star property

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Photo gallery for Kivu Hilltop View Resort

Exterior
City view from property
Restaurant
Front of property
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
00000, Nyayumba, Western Province
  • Nyamyumba Hot Springs
    ‪3 min drive‬
  • Rwanda Tourism University College
    ‪7 min drive‬
  • Université Libre de Kigali
    ‪8 min drive‬
  • Gisenyi (GYI)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

Premium bedding, memory foam beds, desk, blackout drapes

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

  • Lake view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Studio

Premium bedding, memory foam beds, desk, blackout drapes

Luxury Studio

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, memory foam beds, desk, blackout drapes

Deluxe Double Room

  • Lake view
  • Sleeps 3
  • 1 Double Bed

Similar properties

View from property

Lake Kivu Serena Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (86)
The price is $212
per night
$250 total
includes taxes & fees
Feb 19 - Feb 20
Lake Kivu Serena Hotel

About this property

Kivu Hilltop View Resort

3-star Nyayumba hotel with private balconies
Along with spa services, this hotel has concierge services and dry cleaning. Free full breakfast and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and wedding services.
Kivu Hilltop View Resort offers 18 accommodations with bathrobes and slippers. Rooms open to balconies. Accommodations offer separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Nyayumba hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout drapes/curtains.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
A complimentary breakfast is offered each morning. This Nyayumba hotel also offers spa services, concierge services, and laundry facilities. Onsite secured self parking is complimentary.

Kivu Hilltop View Resort has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 11:30 AM.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Phone accessibility kit

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Desk
  • Desk chair
  • Heating
  • Laundry detergent
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number Yes

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kivu Hilltop View Resort Hotel
Kivu Hilltop View Resort Nyayumba
Kivu Hilltop View Resort Hotel Nyayumba

Kivu Hilltop View Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mikhail

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were friendly
Stayed 1 night in Jan 2024

10/10 Excellent

mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement! Rien à redire!
Stayed 2 nights in Nov 2023