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Shilo Inn Suites Hotel - Klamath Falls

3.0 star property

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Photo gallery for Shilo Inn Suites Hotel - Klamath Falls

Exterior
Indoor pool
Meeting facility
Lobby
Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
$174
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
2500 Almond St, Klamath Falls, OR, 97601
  • Place, Oregon Institute of Technology - Residential Campus
    ‪2 min walk‬
  • Place, Klamath Falls Children's Museum
    ‪5 min drive‬
  • Place, Running Y Ranch Golf Course
    ‪18 min drive‬
  • Airport, Klamath Falls, OR (LMT-Klamath Falls Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(241 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(99 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Shilo Inn Suites Hotel - Klamath Falls

3-star Klamath Falls hotel walkable to Oregon Institute of Technology - Residential Campus
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a TV in a common area. Housekeeping is available on request.
Shilo Inn Suites Hotel - Klamath Falls offers 143 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Satellite television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Shilo Inn Suites Hotel - Klamath Falls provides a hot tub and a fitness center. Wireless Internet access is complimentary. This Klamath Falls hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Shilo Inn Suites Hotel - Klamath Falls is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Klamath Falls
Shilo Inn Suites Klamath Falls
Shilo Klamath Falls
Shilo Hotel Klamath Falls
Shilo Inn Suites Klamath Falls
Shilo Inn Suites Hotel - Klamath Falls Hotel
Shilo Inn Suites Hotel - Klamath Falls Klamath Falls
Shilo Inn Suites Hotel - Klamath Falls Hotel Klamath Falls

Shilo Inn Suites Hotel - Klamath Falls Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 680 out of 1514 reviews
Rating 8 - Good. 446 out of 1514 reviews
Rating 6 - Okay. 243 out of 1514 reviews
Rating 4 - Poor. 74 out of 1514 reviews
Rating 2 - Terrible. 71 out of 1514 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leatra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Czarina Raquel

Stayed 3 nights in Jun 2025

10/10 Excellent

William

Stayed 3 nights in Jun 2025

2/10 Terrible

Sojy

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I want to share a deeply disappointing experience at this hotel, centered around a front desk staff member named Britney. While traveling from California, I called the hotel in advance to inform them we’d be checking in late—around 4:00 AM. Instead of helping, Britney flatly denied our request and insisted we would not be allowed to check in at that time, despite having a confirmed reservation. To make matters worse, she even left a note for the next shift reinforcing that instruction. We arrived at 4:30 AM with five family members, including my elderly parents, after a long drive—only to be left waiting in the lobby for over 30 minutes. The night receptionist seemed apologetic but said she was unable to override the instructions left by Britney. After repeated requests, she kindly escalated the issue to her manager’s supervisor, who immediately approved our check-in. Even Expedia, whom we contacted during the ordeal, acknowledged the unprofessional behavior on record. In today’s competitive hospitality landscape, such treatment is not just unacceptable—it’s damaging to the reputation of any brand. Britney’s behavior showed a complete lack of empathy, professionalism, and respect for guests. Because of this experience, I’ve decided never to stay at a Shilo property again and will strongly discourage others from booking with them.
Stayed 1 night in Jun 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to Oregon Tech and plenty of parking
Stayed 1 night in Jun 2025

6/10 Okay

Leslie

Traveled with family
Liked: Staff & service, amenities
just ok. Smelled funny in the room. Breakfast was generic
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

6/10 Okay

Yungchin

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is very spacious. It is clean. But everything is out of data and don't function too well just like a 2-star hotel. To give a few examples, Wifi signal, cable TV, elevator, and noise isolation. The room only uses plastic and paper cups, very thin ones. Breakfast is ready food. Coffee is tasteless.
Stayed 2 nights in Jun 2025

10/10 Excellent

Geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

William

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot
Stayed 1 night in Jun 2025

6/10 Okay

john

Traveled with family
Liked: Cleanliness
Disliked: Amenities
internet didn't work very well, breakfast was disappointing. the room was ok, bed was comfortable, bathroom and towels were good. functional, but a long way from the days when it was new.
Stayed 2 nights in Jun 2025

10/10 Excellent

April

Stayed 1 night in Jun 2025

6/10 Okay

Rodney

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was not good. all cold prepackaged items. Stayed 2 nights...both days same food. prepackaged cinnamon role, prepackaged muffins, and other junk food.
Stayed 2 nights in Jun 2025

8/10 Good

Heidi

Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Stayed 1 night in Jun 2025

6/10 Okay

Beth

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing
Stayed 3 nights in Jun 2025

4/10 Poor

Elena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not impressed, broken shower

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was satifies with the price. The staff were helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Philipp, Cambridge

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Patrick, everett

Traveled with family
Good enough
Stayed 1 night in Jun 2025

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Claudette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pool is good
Stayed 1 night in Apr 2025