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Hotel Piz Buin

4.0 star property

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Photo gallery for Hotel Piz Buin

2 indoor pools, sun loungers
2 bars/lounges
Restaurant
Front of property - evening/night
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • 24/7 front desk
  • Spa

Explore the area

Map
Alte Bahnhofstrasse 1, Klosters-Serneus, GR, 7250
  • Klosters-Gotschnagrat Gondola
    ‪4 min walk‬
  • Ski Lift Klosters - Gotschnagrat
    ‪4 min walk‬
  • Klosters-Madrisa Gondola
    ‪3 min drive‬
  • St. Moritz (SMV-Samedan)
    ‪63 min drive‬

Room options

View all photos for Studio (Alpenchic)

Studio (Alpenchic) | Minibar, in-room safe, desk, blackout drapes

Studio (Alpenchic)

  • 462 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Studio (Alpenchic)

Superior Studio (Alpenchic) | Minibar, in-room safe, desk, blackout drapes

Superior Studio (Alpenchic)

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room (Alpenchic)

Double Room (Alpenchic) | Minibar, in-room safe, desk, blackout drapes

Double Room (Alpenchic)

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property - evening/night

Sunstar Hotel Klosters

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, (103)
The price is $446
per night
$476 total
includes taxes & fees
Mar 3 - Mar 4
Sunstar Hotel Klosters

About this property

Hotel Piz Buin

4-star Klosters-Serneus hotel with 2 indoor pools
Skiing and snowboarding are not the only attractions at Hotel Piz Buin, where you can enjoy a meal at the restaurant, take a dip in a hot tub, and relax in a full-service spa.
Hotel Piz Buin offers 53 accommodations with minibars and espresso makers. Cable television is provided. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub, or take an invigorating swim in one of the 2 indoor swimming pools. Hotel Piz Buin helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. This ski hotel also offers a health club and a sauna. Parking is available onsite for a surcharge.

Hotel Piz Buin is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Hotel Piz Buin has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (CHF 20 per day); discounts available
  • Covered valet parking on site (CHF 20 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 24 and December 10.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: CHF 20 per night
  • Nearby parking fee: CHF 20 per day(1640 ft away; open 24 hours)
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Piz Buin Hotel
Hotel Piz Buin Klosters-Serneus
Hotel Piz Buin Hotel Klosters-Serneus
Piz Buin Hotel Klosters-Serneus
Piz Buin Klosters-Serneus
Hotel Piz Buin Klosters-Serneus
Piz Buin Hotel

Hotel Piz Buin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 147 reviews
Rating 8 - Good. 22 out of 147 reviews
Rating 6 - Okay. 2 out of 147 reviews
Rating 4 - Poor. 2 out of 147 reviews
Rating 2 - Terrible. 0 out of 147 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was extremely friendly and helpful. Quiet- we had a room over the river and it was wonderful. Full spread breakfast that was always tasty. We didn’t use the pool but it looked wonderful. We will be back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Jul 2024

10/10 Excellent

Clive

Stayed 1 night in Jun 2024

10/10 Excellent

Natalia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at the hotel! The staff is extremely nice and so sweet, it really made my stay. I love the little town of Klosters because of the people that live there. The hotel had a very nice restaurant with healthy dining options, the river behind the restaurant terrace makes it so cozy, and the amenities are top-notch, I enjoyed the spa and the pool so much, and the warm tea after the sauna. My only suggestion to improve is wifi, I had to use my hotspot all the time as I work remotely, although it wasn't busy at all. Other than that 10/10!
Stayed 3 nights in Sep 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Monika

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Piz Buin very much. The staff was very friendly and the breakfast delicious. The hotel has been nicely remodeled and it has that cute modern alpine look. Our room had very little storage space though, there was no room in the bathroom to put a make-up bag down. There was a lot of noise on the street starting at 5am, unloading something with an idling engine.
Stayed 2 nights in Jul 2023

10/10 Excellent

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Top hotel in Klosters
Wonderful hotel in Klosters, 10/10 all round, rooms excellent and terrific burger in sunshine finished off with a lovely spa, will be back again next year
Stayed 1 night in May 2023

10/10 Excellent

demetris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely holiday at the Piz Buin
Another excellent time in Klosters, though little snow. The hotel was comfortable, food was tasteful, bar staff cheerful. Sad of the swiss 14:00 cut off for lunch but that is a Swiss thing
Stayed 8 nights in Mar 2023

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Lovely hotel. Service was top notch-front desk staff was amazingly helpful with the questions we had. Breakfast was delightful with lots of choices, both buffet and to order. The spa area was gorgeous-we visited right away in the morning and the hot tub was lukewarm, but it was still very nice. The sauna was only open in the afternoon so we didnt get to visit that. The views out our balcony were also stunning. I would absolutely stay again, and recommend others to do so as well.
Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern Swiss style hotel with attached bar and restaurant. Breakfast buffet included choice of smoked fish and eggs along with breads, cheeses, fruits, and jams. Tasty.
Stayed 1 night in Sep 2022

4/10 Poor

Brian

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cold pool and warm “hot tub” food was ok, could tell it was “off season”
Stayed 2 nights in Sep 2022

10/10 Excellent

Richard John

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Klosters
Really enjoyed my stay, the room was comfortable and well laid out but ended up paying A$873 for the room through hotels which apparently is usually A$350 a night direct with the hotel.
Stayed 1 night in Jan 2022

8/10 Good

Alessandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Bernardus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Nice area but facilities disappointing.
Conveniently located but the view would be a parking lot or a wall across the river. Seems recently renovated but has issues with ventilation. Lowlights were: the spa area where rules were not followed: expect people in sauna in swimsuits heading right into the pool, and kids jumping into it on your head; the restaurant, both breakfast and dinner were missing expectations.
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
This is our second stay at this beautiful property.
Stayed 5 nights in Mar 2020

10/10 Excellent

Richard, Manchester England

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dislikes. Staff couldn't be more helpful; location excellent -very close to train station, lift station and ski hire; superb facilities, healthy and hearty breakfast. No complaint at all
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Karoliina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful experience
Exceptionally good service from the staff, comfortable and stylish facilities and a beautiful spa area with saunas and a pool. Every possible need was thought of and taken care of for you, which made it a delightful experience. Very close to transport by train and buses. I would definitely go back anytime. The only minus is that the sound proofing was not so good between the rooms.
Stayed 1 night in Jan 2020