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Hotel Sport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sport

Indoor pool
Aerial view
Aerial view
Superior Double Room | Minibar, in-room safe, desk, blackout drapes
Family Room, Balcony (Duplex) | Living area | Flat-screen TV, table tennis

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Landstrasse 95, Klosters-Serneus, GR, 7250
  • Klosters-Madrisa Gondola
    13 min walk
  • Klosters-Gotschnagrat Gondola
    19 min walk
  • Ski Lift Klosters - Gotschnagrat
    19 min walk
  • St. Moritz (SMV-Samedan)
    65 min drive

Room options

View all photos for Family Room, Balcony (Duplex)

Family Room, Balcony (Duplex) | Living area | Flat-screen TV, table tennis

Family Room, Balcony (Duplex)

  • 517 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms

Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 2 Bedrooms

  • 484 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Sport

3-star Klosters-Serneus hotel with 2 restaurants
Hotel Sport guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a sauna.
Hotel Sport offers 48 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Klosters-Serneus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including sledding and snowshoeing. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness center and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Hotel Sport helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This ski hotel also offers a children's pool and outdoor tennis courts. Complimentary self parking is available on site.

Hotel Sport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Panorama - Restaurant - This restaurant serves breakfast and dinner.
Buendnerstuebli - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Buendnerstuebli
  • Panorama - Restaurant

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snowshoeing
  • Table tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between October 22 and December 15.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet (varies based on length of stay)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Sport Swiss Quality
Sport Swiss Quality Hotel
Sport Swiss Quality Hotel Klosters-Serneus
Sport Swiss Quality Klosters-Serneus
Hotel Sport Klosters-Serneus
Sport Klosters-Serneus
Hotel Sport Hotel
Hotel Sport Klosters-Serneus
Hotel Sport Hotel Klosters-Serneus

Hotel Sport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 71 reviews" "
Rating 8 - Good. 33 out of 71 reviews" "
Rating 6 - Okay. 6 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 0 out of 71 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cezar

Liked: Cleanliness, property conditions & facilities
Beautiful resort, room was very nice, service and diner needs improvement
Stayed 1 night in Jul 2024

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient to have the bus stop just out front
Stayed 2 nights in Mar 2022

4/10 Poor

Lorraine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
What a shame!
This hotel has the potential of being a good choice for the area. It has great kids facilities although I don't think the hotel likes children very much. The hotel has been let down by appalling management and service. You might have a stress-free stay if you have no need to communicate with staff. However if you are unfortunate enough to have any needs or interactions with reception and/or management (especially Theresa), be prepared to have your experience turned upside down. Personally I would prefer to pay extra and stay in a hotel with a better customer service ethos and where the staff have been trained how to/not to speak to guests. It's very upsetting when management show little respect to their paying customers and are unable to show restraint when it comes to communication. (I would like to point out at this stage that there was one staff member - Sebastian - who I believe was delightful. He is new, young and probably not yet influenced by the hostile example of his colleagues).
Stayed 5 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very located between the main skiing areas.
Stayed 3 nights in Feb 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with really friendly staff.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel-it has a lovely warm welcome and although the decor is a little dated it is spotlessly clean and very comfortable.The staff were so friendly and helpful.Its position was perfect with the local bus stop outside and easy walking distance to either Klosters Platz or Klosters Dorf where you could catch a train to go further afield or grab a bite to eat.We stayed over Christmas and the atmosphere was magical.I would definitely return.I travelled with my wife and 2 teenaged children and we all enjoyed.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for children
We stayed over Easter with our 2 children and some friends who also had children. It's great for families with an excellent swimming pool, including a children's pool, a well-equipped and clean playroom, sledges, children's meals, even a bowling alley. It's very large and spread out which makes it difficult/impossible to leave the children in the bedroom whilst you go off for dinner/breakfast unless you have a baby sitter. It's reasonably well located, being very close to the bus stop, but not in the centre of town, and they do have a free shuttle bus. It's a very good value three star hotel and the rooms are decorated accordingly. Of course they could be more comfortable and luxurious but they are good value and extremely clean. The beds were comfortable and the plumbing works well. The food is very good. This is much better (and more expensive) than three star and the restaurant is a quality restaurant in its own right.
Stayed 7 nights in Mar 2018

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, room comfort
Amazing for families with children of all ages
Stayed 2 nights in Jan 2018

8/10 Good

Sarah, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pricey for 3* but this is Klosters
The hotel obviously dates back several decades but the facilities are fine. The staff is helpful and the food was good in the Buenderstuebli. We were pleasantly surprised that there was a minibar. Would have preferred extra pillows. Room very warm. Towels were a bit thin.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great staff and room for many value
One downside is poor breakfast/no hot foor , no room service.

8/10 Good

Markus

Liked: Cleanliness, staff & service, room comfort
Very good hotel for wintersports
The hotel is very good located in the village next to the bus stop to the ski slopes. There are a lot of amenities included like whirlpool, sauna, solarium etc. Service is good and very friendly. The rooms are a little bit old fashioned but clean and comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it
Great facilities and very helpful receptionists. I am not sure if eating in the restuarant in the best deal.

6/10 Okay

Ulrich

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sauna om work...
Stayed 2 nights in Jul 2024

10/10 Excellent

Geneviève

Stayed 5 nights in Jun 2024

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Gokhan

Stayed 1 night in Feb 2023

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Regula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Familienhotel
Uns hat es super gefallen! Für Familien mit Kindern ideal. Vorallem die Kinderbowlingbahn hat es uns angetan. Minigolf (gratis!), Hallenbad, Streichelzoo und natürlich das Gamezimmer für die Teenies einfach top! Super erreichbar mit dem ÖV. Die Bushaltestelle befindet sich direkt vor dem Hotel. Sehr freundlicher Empfang! Wir waren sicher nicht das letzte Mal dort!
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Fin lokation Pris i forhold til stand af værelser hænger ikke sammen
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herzliche Athmosphere.Schönes Hallenbad.
Stayed 1 night in Jun 2022

8/10 Good

Oskar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundliches Familienhotel - gerne wieder!
Sehr freundlicher Service - zuvorkommend, persönlich, zum wohlfühlen!
Stayed 2 nights in Mar 2022

6/10 Okay

JEAN-CLAUDE

Trop cher
Rapport qualité prix pas intéressant
Stayed 1 night in Feb 2022