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Kluang Riverview Hotel

3.0 star property

Choose dates to view prices

Reviews

4.6 out of 10

Popular amenities

  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
New Wing-Plaza BCB, No 20 Jalan Bakawali, Kluang, Johor, 86000
  • Kluang Mall
    ‪7 min walk‬
  • Sungai Yong Waterfalls
    ‪7 min walk‬
  • Gunung Lambak

Room options

Standard Queen (No Windows)

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room (No Windows)

  • Sleeps 1
  • 1 Twin Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room (No Windows)

  • Sleeps 2
  • 2 Twin Beds

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

About this property

Kluang Riverview Hotel

3-star Kluang hotel with free self parking
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this smoke-free hotel.
Kluang Riverview Hotel offers 61 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Kluang Riverview Hotel features an elevator. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Kluang Riverview Hotel is a smoke-free property.

Languages

Chinese (Sign language), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Sign language-capable staff

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kluang Riverview Hotel Hotel
Kluang Riverview Hotel Kluang
Kluang Riverview Hotel Hotel Kluang

Kluang Riverview Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 4 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Peter, Simpsonville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have booked three rooms. My brother stayed in one. The room has no windows. The pillows smell terribly bad. So was the bed. He couldn't sleep in the bed. When he complained, he was told all other rooms were fully booked. No help was available. When he showed up at the front desk, they suddenly found another room, which was barely satisfactory. He assured me he wouldn't return to the hotel again.
Stayed 4 nights in Jan 2025

6/10 Okay

Peter, Simpsonville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pro is the room was clean and our twin beds were comfortable. Expect the bare minimum as far as amenities are concerned. The bathroom didn't have extra rolls of toilet paper. No towel hooks or racks by the sink. Only tiny tubes of shampoo were available, no soaps given. Standard rooms do not have windows, only deluxe rooms have windows. I didn't know this when I booked this room. Strongly suggest this be made known for booking. If you are looking for a place just to rest your head, you have got it. Like I said, you get the bare minimum. If you expect any more than that, you would be disappointed.
Stayed 2 nights in Jan 2025

4/10 Poor

Peter, Simpsonville

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel is a plain Jane, a place to sleep only. The bed was adequate. You cannot even relax in the room as there was only one chair. We were in a "deluxe room". That's a stretch. The bathroom is a simple as they come, with the very basics. There were no shelves for you toiletries. But the shower was large. The hallway was very sparse. The elevator service was good but has no ventilation, very stuffy and smelly. There was loud music and radio on our 3rd floor. The only bright spot is the lobby which was very nice and welcoming. Sorry, I don't think I am coming back.
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

EA

A rather dated hotel. Cleanliness can be much better. Beds looked clean but we found strands of hair n stained sheets. Room had a musty smell too. Reception staff were really good and helpful.
Stayed 1 night in Sep 2022

6/10 Okay

JE Travel

Traveled with family
Liked: Staff & service
Room bed description very confusing…! I had pay extra RM 50 for upgrade room ! But this hotel not allow add bed. Thanks
Stayed 1 night in Aug 2022

2/10 Terrible

lim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
wifi only available at public area, no wifi inside room at all, request change room but being rejected,said no more room can be changed. said can help reset wifi only , but still no wifi in room in the end. water heater no function well, either cold or super hot, ask maintenance check, he ask me to switch between on and off frequently to get warm water. speechless. i did that , i need to on/off every 2 second only able get warm water. room floor sticky , i dont know why.
Stayed 2 nights in Jan 2022

6/10 Okay

mohd bohari

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities

boleh lahh

'shower' bilik mandi, air perlahan sangat....towel nya 'gebu'
Stayed 1 night in Nov 2021