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Aloft Knoxville West

3.0 star property

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Photo gallery for Aloft Knoxville West

Lobby
Exterior
Premium bedding, pillowtop beds, in-room safe, laptop workspace
Property amenity
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Laundry
$132
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
364 Lovell Road, Knoxville, TN, 37934
  • Turkey Creek Shopping Center
    ‪14 min walk‬
  • Pellissippi State Community College
    ‪8 min drive‬
  • West Town Mall
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, laptop workspace

aloft, Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Bar (on property)

Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.2 out of 5, Very Good, 1,000 reviews
Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

About this property

Aloft Knoxville West

3-star hotel in Knoxville West
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a meeting room. Housekeeping is available on request.
Aloft Knoxville West offers 107 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aloft Knoxville West features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This Knoxville hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Onsite self parking is complimentary.

Aloft Knoxville West is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Re:Fuel - This bistro serves breakfast only.
WXYZ - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1.25 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 88 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Knoxville West Hotel
Aloft Knoxville West Knoxville
Aloft Knoxville West Hotel Knoxville
Aloft Knoxville West a Marriott Hotel

Aloft Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 342 out of 537 reviews
Rating 8 - Good. 95 out of 537 reviews
Rating 6 - Okay. 54 out of 537 reviews
Rating 4 - Poor. 23 out of 537 reviews
Rating 2 - Terrible. 23 out of 537 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

joshua

Stayed 1 night in May 2025

10/10 Excellent

Josephine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Has a microwave
Stayed 2 nights in May 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant. The property look well kept. The room was nice and clean. It served its purpose. I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Stayed 3 nights in May 2025

10/10 Excellent

Blerina

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Lee

Liked: Cleanliness, amenities
Stayed 2 nights in May 2025

10/10 Excellent

Graham

Liked: Property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleasant
Stayed 1 night in May 2025

10/10 Excellent

Lwade

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in May 2025

8/10 Good

Lynn LaLonde

Liked: Cleanliness, staff & service, property conditions & facilities
Cute rooms, quiet (if you are on the opposite side of the freeway, which I was) and accommodating. It is a good location for me. My sink was clogged and the blinds were not working well. I asked for more coffee in the room and left her a tip. She gave me towels, no coffee and she did not take the tip?? I was there for an event, so it was fine for what I needed.
Stayed 3 nights in May 2025

4/10 Poor

Sharon

Liked: Cleanliness, property conditions & facilities
Our room was suppose to be ready at 3. At 2:50 we went to check in and we were told that they didn’t have any rooms ready and didn’t know when it would be ready. We were suppose to receive a text when the room was ready. We received the text after we had already checked in. I think it was around 7:45. We were able to check in about 4:45. This needs to be fixed. It’s not very good business to make customers wait. Other than that the stay was great.
Stayed 2 nights in May 2025

6/10 Okay

Diane

Looked shabby in the room. Very uncomfortable bed, and the staff was never at the desk or visible when entering or leaving the property. The airfreshiner in lobby was overpowering. I will not choose Aloft in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The modern style and features were really nice. The beds were comfortable and I love how many pillows we had! The black out screen was refreshing. So many hotels have the curtains and they always have the little gap with the light coming in so the screen was so nice. The room was dark which added to the nice sleep we had. There is also a Starbucks right there on the way in. Perfect for a quick breakfast and latte on the way out in the morning.
Stayed 1 night in May 2025

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, very clean. Showers could use work

Great location, comfortable bed and spacious room. There are lots of great places to eat around, including a starbucks within walking distance. It was located right off the highway, so that was appreciated after a long day of travel. The shower was great, but it got so much water on the rest of the floor, despite being careful. There's a drain on the bathroom floor that would work if it was slightly angled toward it, but its not so it just sits.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned
Stayed 1 night in May 2025

6/10 Okay

Lucretia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lucinda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Stayed 1 night in May 2025

10/10 Excellent

SRICHARAN chowdhary

Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, every single person I encountered was super friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025