Best Western Knoxville Airport/Alcoa

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Knoxville Airport/Alcoa

Reception
Exterior
Free daily buffet breakfast
Indoor pool
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
162 Cusick Rd, Alcoa, TN, 37701
  • Fort Loudoun Lake
    ‪6 min drive‬
  • Maryville College
    ‪7 min drive‬
  • Blount County Historical Museum
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪14 min walk‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Best Western Knoxville Airport/Alcoa

Alcoa hotel with free weekday breakfast
A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wired and wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Knoxville Airport/Alcoa is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 2:00 AM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 938 reviews" "
Rating 8 - Good. 258 out of 938 reviews" "
Rating 6 - Okay. 105 out of 938 reviews" "
Rating 4 - Poor. 51 out of 938 reviews" "
Rating 2 - Terrible. 37 out of 938 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Axel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, and shuttle to the airport was so convenient and the driver was on time and very kind.
Stayed 1 night in Sep 2024

4/10 Poor

Kristin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom shower moldy . Bikers in & out all night . Other than that room decent and nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service
The staff was a bit detached. The water pressure wasn’t great, but overall our stay was just fine.
Stayed 2 nights in Oct 2024

2/10 Terrible

kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They wont let me check in aftwr i paid
Stayed 2 nights in Oct 2024

4/10 Poor

Amanda, Cleveland

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room appeared clean, but smelled a little musky. The beds were nicely made and had lots of pillows, but it was not comfortable... The smoke alarm, on the ceiling, had something smeared all over it. It literally, looked like vomit! The bathroom floor looked like it had not been swept and mopped in a while. Black mold was built up in the corner of the shower. However, the room was quiet.
Stayed 1 night in Oct 2024

8/10 Good

LB

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and a great staff
Stayed 1 night in Sep 2024

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Police presence!!
Well room was great, clean....4 times police officers were at hotel. Once for disturbance of loud Couple in argument! Was woke up twice! Opened our door , poor lady from front desk was speaking with said couple, my gf and I were threatened by them verbal to kick our a$$3$...spoke with Tracey at desk next day when we pulled in and two police vehicles in drive with man on grass...said i wasnt pleased to see so many issues requiring police presence. I will say she isnt worth speaking to...rude, condescending and unprofessional!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and the room was amazing. Staff (Emily) was very helpful.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeremy

Traveled with family
Disliked: Staff & service
Canceled reservation with no warning
Got to the hotel at 12am from the airport. Was told I didn’t have a reservation and all rooms were sold out even though the lady right before us thanked the front desk lady for getting her a room. Stranded had to get any room I could get in the middle of the night. Called hotels.com and they still showed my reservation as active but they couldn’t get a hold of the hotel
Stayed 2 nights in Sep 2024

2/10 Terrible

Desiree

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The room next to us had guests who were arguing, kicking the door and yelling. I had my child and elderly mother fearing for our lives as the man had a gun in his room. We didn't get to sleep well. It was a horrible experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jeremy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Andrea

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk staff very kind and knowledgeable.. Car service was prompt. As far as the hotel itself terrible.. Vacationing mother with 2 daughters, put in a room with and aggasen door to another room. Could hear the other room as if they were in our room. Did not feel safe.. People in the other room came in late and where doing something that was very hard to drown out by TV.. Had to sleep with the TV on..Door to the bathroom horendously LOUD.. No ventilation in bathroom. That's why rooms smell musty . Cost was way overly priced for what we walked into..Very disappointed..
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

DEBORAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Great value
Stayed 1 night in Sep 2024

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, and I love the complimentary breakfast!!
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with family
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. No complaints.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, close to airport
Stayed 1 night in Sep 2024

8/10 Good

Stuart Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
No issues.
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, and great shuttlecservice.
Stayed 1 night in Aug 2024