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Best Western Knoxville Airport/Alcoa

2.5 star property

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Photo gallery for Best Western Knoxville Airport/Alcoa

Free daily buffet breakfast
Standard Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
$87
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
162 Cusick Rd, Alcoa, TN, 37701
  • Maryville College
    ‪8 min drive‬
  • University of Tennessee
    ‪15 min drive‬
  • Neyland Stadium
    ‪17 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave (Larger Room;with Sofabed)

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Knoxville Airport/Alcoa

Alcoa hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Knoxville Airport/Alcoa features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Best Western Knoxville Airport/Alcoa is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 527 out of 1005 reviews
Rating 8 - Good. 265 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service
Property is older and kind of run down, fairly clean, quiet location. Desk staff was awesome!
Stayed 1 night in Apr 2025

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this location because of its proximity to the airport. Our flight came in very late and we saved our drive to our resort for the next day. The location was very commercial but that was to be expected and it totally met my needs. The staff were very nice.
Stayed 1 night in May 2025

6/10 Okay

Steve

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I chose this property for its proximity to the airport. That accounts for the very commercial setting: gas stations, fast food restaurants, businesses that support airport operations. The rooms were clean and comfortable however for this stay my room was located near some kind of very big equipment that roared to life every other hour through the night. It was LOUD and vibrated the space so I did not get good rest.
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to airport, 24 hr shuttle
Stayed 1 night in May 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flight delay- they provided airport shuttlel and we very accommodating of our circumstances
Stayed 1 night in May 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a quick 1 night stay. The room was clean and comfy and I managed to get a great sleep despite the neighbors being noisy and smoking weed that I could smell through the walls. Despite this, I would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The breakfast was the best I’ve ever had had a hotel. The ride to the airport was first class. Definitely recommend.
Stayed 1 night in May 2025

8/10 Good

Leslie

Stayed 1 night in May 2025

6/10 Okay

Kathy

Liked: Cleanliness, room comfort
The front desk clerk was very unprofessional.
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very clean and nicely appointed. Definitely will stay again!
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced for our longer duration stay. Pleasant staff.
Stayed 6 nights in May 2025

10/10 Excellent

Amy, Parkers Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in May 2025

10/10 Excellent

LeRoy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. When we checked in we asked about the shuttle to the airport and what time we would need to be there. The front desk person told us if we left at 4:30AM we would be good. So we got down stairs to take the shuttle and the front desk person asked if we needed breakfast, we said if it was available we would love it. So she opened the breakfast area at 4:15 so we could eat prior to leaving for the airport. She was awesome. Also this is a perfect place to stay as the airport was less than a 5 min drive from motel! Great place to stay and the staff went above and beyond what was expected!
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
very clean hotel and polite staff
Stayed 1 night in May 2025

8/10 Good

Helen

Traveled with family
Indoor pool area is very loud and echos so badly you cannot hear anything plus the breakfast wasn’t as it was led on to be
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time!

Great atmosphere and the room was very clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Johnette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Newly renovated. Rooms and lobby were clean. Easy check in and out. I utilized the 24 hour airport shuttle and left my car at the hotel. Very convenient.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
No Parking, full lot. Dingy LED ice lights. Noisy clientele, heavy smokers. Fabuloso cleaner scent too strong.
Stayed 1 night in May 2025

8/10 Good

Justina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport which was perfect for what I needed
Stayed 1 night in Mar 2025

2/10 Terrible

Joel, Henderson

Stayed 1 night in May 2025