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Best Western Knoxville Suites - Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Indoor pool
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
5317 Pratt Rd, Knoxville, TN, 37912
  • Knoxville Expo Center
    2 min drive
  • Knoxville College
    6 min drive
  • Historic Southern Railway Station
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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Room

Comfort Suites North

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is $106
per night
$124 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Suites North

About this property

Best Western Knoxville Suites - Downtown

Hotel in Inskip
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and laundry facilities.
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Knoxville Suites - Downtown provides a spa tub and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This Knoxville hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Knoxville Suites - Downtown is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Best Western Knoxville Suites - Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 398 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 155 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maria Lourdes, Henderson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Edlyn

Traveled with partner
Liked: Cleanliness, staff & service
Air conditioner was loud and tv channels not available.
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy R.

Liked: Cleanliness, staff & service, property conditions & facilities
Truly southern hospitality at its best!! My son was in the hospital. Betty and Jennifer went above and beyond to help me during my extended stay. I will definitely stay here again when I return to Knoxville.
Stayed 6 nights in Aug 2024

2/10 Terrible

Faith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and facility were very GROSS. Would not recommend. Pictures were extremely deceitful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Patrick

Disappointed
Lots of small, strange issues. There was leftover trash in the room, the hotel is NOT in fact downtown, but more like 5 miles away, the workout room was not functional, and the sofa cushions were old and the covers were coming off the cushions. All in all, much less than expected as we've had really good stays at Best Western in the past
Stayed 1 night in Aug 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible - NOT downtown and bad customer service
First of all - this hotel is NOT downtown. It’s about 15 minutes to downtown. The hotel smells. The room smells. The door lock was acting up. The front desk lady was beyond rude. There are homeless people everywhere outside of the hotel. Including a sizable encampment. We asked for a refund, for all of these reasons and the difficult front desk lady refused.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Jane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We did not even stay. We chose to loose money. Only thing good was the super helpful front desk woman. Card key machine did not work so they had to let people into their rooms. Rooms smelled. Couch and floors are gross!
Stayed 1 night in Aug 2024

6/10 Okay

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there a night but was very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old and has not been maintained. The area is rough. There are certainly better hotels in Knoxville for the same price.
Stayed 1 night in Jul 2024

10/10 Excellent

Doug

Stayed 1 night in Jul 2024

10/10 Excellent

Jolynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knoxville trip
Nice hotel with friendly staff. The kids loved the pool and hot tub! Breakfast was very good with an adequate selection. Convenient location. The room was clean and comfortable. Overall, an excellent choice for our family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Edmond

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
People where friendly hotel was clean. My only complaint was the Air Conditioning did not keep the room cool. We had to keep the sheets off completely to sleep, also pillows where small and not very comfortable.
Stayed 1 night in Jul 2024

6/10 Okay

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs some updating but clean and a decent hot breakfast. Staff was great
Stayed 4 nights in Jul 2024

10/10 Excellent

eugenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not go here Horrible policy’s and very dirty
Stayed 4 nights in May 2024

8/10 Good

JoAnn

Traveled with family
Liked: Cleanliness, room comfort
Microwave smelled after using it. Could have been an electrical issue.
Stayed 1 night in Jul 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area needs cleaned and roof repaired
Stayed 1 night in Jun 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Sammy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Room was spacious and comfortable. The breakfast was ok. It was standard. The hotel was in a decent part of town.
Stayed 3 nights in Jun 2024