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Best Western Plus Strawberry Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Strawberry Inn & Suites

Exterior
Indoor pool, sun loungers
Indoor pool, sun loungers
Reception
In-room safe, blackout drapes, iron/ironing board, rollaway beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Housekeeping
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
7260 Saddlerack St, Knoxville, TN, 37914
  • Knoxville Zoo
    ‪10 min drive‬
  • Knoxville Convention Center
    ‪13 min drive‬
  • University of Tennessee
    ‪14 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus Strawberry Inn & Suites

Hotel in Strawberry Plains Pike
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Plus Strawberry Inn & Suites offers 64 air-conditioned accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Strawberry Inn & Suites provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 344 square feet (32 square meters) include conference space. This Knoxville hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western Plus Strawberry Inn & Suites has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 344 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Strawberry
Best Western Plus Strawberry Inn
Best Western Plus Strawberry Inn Knoxville
Best Western Plus Strawberry Knoxville
Best Western Strawberry Hotel
Best Plus Strawberry & Suites
Best Western Plus Strawberry Inn Suites
Best Western Plus Strawberry Inn & Suites Hotel
Best Western Plus Strawberry Inn & Suites Knoxville
Best Western Plus Strawberry Inn & Suites Hotel Knoxville

Best Western Plus Strawberry Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 385 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

DUMINDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ricky

Traveled with family
Liked: Cleanliness, staff & service
The room was drafty and could not get the heat regulated to stay warm through the night.
Stayed 2 nights in Nov 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
The first room they gave us. The door was propped open and not even locked. The second one they gave us had hair all in the bed and dirt and hair all in the bath. This place is nasty. 0/10.
Stayed 1 night in Dec 2024

10/10 Excellent

Gabe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience
Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Bobby

Business traveler
Disliked: Staff & service
Poor Customer Service
Hotel trip was booked in error because of Hotels.com date switching. Business asked for a refund and motel denied.
Stayed 1 night in Nov 2024

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like that the cleaners were vacuuming in the middle of the night, when i was trying to sleep,didnt like the pillows but did absolutely love the morning and evening clerks!!
Stayed 6 nights in Nov 2024

8/10 Good

Alison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stop over hotel while traveling. Not fancy and a bit dated but clean and safe feeling.
Stayed 1 night in Nov 2024

10/10 Excellent

Aji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lowell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding, 2nd time this year. I definitely plan to return.
Stayed 2 nights in Nov 2024

4/10 Poor

JOSHUA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Find A Different Place
I’m really not one to critique too harshly. I hate a Karen. But there were too many things that made this stay unsatisfactory, to say the least. The shower took over five minutes to get warm. And then, it never got much more than luke warm. There was urine residue on the side of the toilet. A to-go box (with food) was waiting in our fridge. The bathroom sink had a clog. There was one small tv in a room that sleeps 6. The ice machine on our floor was broken. I do want to say, the guy that checked us in at close to midnight was very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Charlie

Liked: Staff & service, room comfort
1 night stay
Great place for 1 night stay. Breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Joleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Nice friendly staff. Nice and quiet area.
Stayed 1 night in Oct 2024

4/10 Poor

Kellie

Traveled with group
Disliked: Cleanliness, staff & service, amenities
I was really disappointed, I rented a room with a jetted tub and the jets did not work and found hair in both bathtub and shower. Dirty under chair cushions. Was my second stay in 6 months probably will not be back
Stayed 1 night in Oct 2024

8/10 Good

Dar

Traveled with partner
Liked: Amenities
Room smells like smoke
Stayed 1 night in Oct 2024

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The 1st room reeked of smoke and cigarettes- although its a no smoking place. We were moved to another room and it smelled like old moldy, stale air. They gave me “cleaner” as an air freshener. The bed closest to the window was sinking in the middle of the bed. Breakfast was terrible and very limited options. On day two, they ran out of stuff to make waffles. All in all a disappointing stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Breakfast needs help. No real butter for the waffles, no bananas. Food was only slightly okay. Nice pool and hot tub.
Stayed 1 night in Oct 2024

6/10 Okay

Brent Michael

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was friendly and helpful for most things. The breakfast was good. The area around the hotel has a couple of good restaurants to eat at. When we arrived in our room, we were greeted by a live cockroach on the table. One of the blankets on the bed had visible stains on it. In the bathroom, there were spots on the walls and floor that looked a lot like dried blood. I used a wet wash cloth to clean that up myself. To make things even worse, we had to leave two nights early because hurricane Milton was headed towards our home in Florida. We asked about a refund for the two nights and were told no because we booked through Expedia. I contacted Expedia on Friday after the storm went through and power was restored and the hotel told them no refund.
Stayed 5 nights in Oct 2024

8/10 Good

Nathaniel

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 1 night in Sep 2024