Sleep Inn & Suites Knoxville West

2.5 star property

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Photo gallery for Sleep Inn & Suites Knoxville West

Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Front of property
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
11341 Campbell Lakes Dr, Farragut, TN, 37934
  • Turkey Creek Shopping Center
    ‪4 min drive‬
  • Tennova Hospitalist Group
    ‪5 min drive‬
  • Pellissippi State Community College
    ‪9 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sleep Inn & Suites Knoxville West

Hotel in Knoxville West
A restaurant, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Sleep Inn & Suites Knoxville West offers 98 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Farragut hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Sleep Inn & Suites Knoxville West features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Sleep Inn & Suites Knoxville West is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Sleep Inn & Suites Knoxville West has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the swimming pool

Sleep Inn & Suites Knoxville West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Paulette

Stayed 1 night in Dec 2024

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, amenities
Stained carpet, chipped bathtub with some mold, damaged bathroom door. On the good side, the room seems clean, the toiletries are nice and the hotel is quiet
Stayed 1 night in Dec 2024

10/10 Excellent

marsha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel
I loved my room! It was roomy, the fridge was great and the microwave rocked. I loved being able to bring my own food or door dash some in and heat it up the next day. The breakfast was nice in the am. The manager was great bc my card accidentally got charged twice and he fixed the problem the next day :) The bed and pillows were soft and the bathroom was roomy.
Stayed 5 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Room comfort
Bed of Nails with a side of Cockroaches
We were excited to book this hotel based on other’s reviews stating it was a 10/10. Our experience was different. The overall appearance is fine and the service staff is outstanding. That said; the king bed we slept on should have been replaced 5 years ago. It sloped toward the headboard and you could feel the mattress springs through whatever padding was left. The carpet in the room was also worn out as evidenced by it bunching up and posing as a potential tripping hazard at night. We also were disheartened to find roaches, the small German cockroaches in the bathroom when we flipped the light on. The good news is that our bed bug check was negative. As we value a good night’s sleep the most for a stay we are sorry to give two thumbs down on this property due to the bedding and cockroaches
Stayed 1 night in Dec 2024

8/10 Good

Tara

Business traveler
Liked: Cleanliness, staff & service, room comfort
Super nice staff
The staff was excellently friendly and accommodating. The property was a little old, but it was clean and comfortable. The breakfast was a little lacking.
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Liked: Staff & service
Did what I needed it to do....
Overall the stay was perfectly fine for what I was looking for. The hotel was right off the highway which was ideal for me and many food options within walking distance. Check-in was smooth and easy. Hotel is showing wear and tear and there was a weird smell throughout the common areas and hallways. Smell was not in the room, which was clean and had everything needed, though the bathroom was in a little disrepair. Taken all together, I would stay again if passing by.
Stayed 1 night in Nov 2024

10/10 Excellent

Denise A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler
Quick stop on our way to Pigeon Forge. Hotel was convenient and staff very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice check in clerk. Able to tell me about restaurants around property.
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Disliked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Cheryl

Traveled with group
Liked: Staff & service
Needs updating and some cosmetic work, but for the price on a football weekend met our needs. Would be nice if fruit were an option for continental breakfast. The staff was very friendly and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Claire

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

John, Green Cove Springs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, and the hotel was wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice, you'll be Surprised
These was one of the least expensive hotels in the area. It was updated, clean and very comfortable. I was very nice. The free breakfast was a bonus and was acceptable, ok. It is right next to the Cracker Barrel, so if you would like to spend a little money, you can go there. Dunkin is across the street. It is right off of the highway, easy on and off. 15 min drive to downtown Knoxville or 30 min to Smokey Mountains.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in realt late after a football game room smelled like smoke we notified the desk and he same and seen for himself claimed the manager would be there in the morning and he could refund half the price as finding another hotel after 1 am wasnt an option. Manager was not there in the morning then i was charged 150 for smoking in the room when we dont even smoke and they are refusing to do anything. This hotel is running a scam.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just "ok" if your just gonna crash here for a nigh
The stay was just "ok".... good place to lay your head for the night. Property was slighty renovated recently but a polished turd is still a turd. The bathroom was terrible, toilet wasnt fastened to floor, the toilet seat was barely hanging on. Cleanliness of bathroom was not really up to par. In my opinion it needs a better renovation done..
Stayed 2 nights in Nov 2024

6/10 Okay

Iain, Pickering

Stayed 1 night in Oct 2024

8/10 Good

Shawn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Joan

Stayed 1 night in Oct 2024