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Comfort Inn & Suites Knoxville West

2.5 star property

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Photo gallery for Comfort Inn & Suites Knoxville West

Free daily continental breakfast
Lobby
Seasonal outdoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
$104
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • West Town Mall
    ‪1 min walk‬
  • University of Tennessee
    ‪9 min drive‬
  • Neyland Stadium
    ‪11 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Knoxville West

Hotel in Bearden
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Comfort Inn & Suites Knoxville West features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 383 out of 875 reviews
Rating 8 - Good. 270 out of 875 reviews
Rating 6 - Okay. 108 out of 875 reviews
Rating 4 - Poor. 67 out of 875 reviews
Rating 2 - Terrible. 47 out of 875 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kristine

Liked: Staff & service
Bathroom door could not be locked.
Stayed 2 nights in May 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs multiple repairs!

3 out of 4 ice machines out of order. Working machine on 4th florr but elevator out of order. Rear entrance to hotel had missing lock. No control in room for TV. Pool closed.
Stayed 1 night in Jun 2025

8/10 Good

Esther

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
We had a comfortable stay and the location was great. The bathroom wasn't cleaned very well on arrival but staff came to clean it for us. We were sad the pool was closed for maintenance as that was partly why we chose this spot!
Stayed 5 nights in May 2025

8/10 Good

Nicholaos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, room comfort
The room was a weird layout. No light above the bathroom mirror. The carpet smelled like urine. No closet or clothes hangers. The toilet barely flushed. But the staff was nice and swift with fixing the toilet when it did eventually get clogged.
Stayed 3 nights in May 2025

8/10 Good

Cynthia

Stayed 1 night in May 2025

4/10 Poor

Michelle, Trabuco Canyon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty. Tired and front desk staff mostly unavailable. But breakfast was decent and it was quiet despite being next to freeway
Stayed 1 night in May 2025

6/10 Okay

Jackie

Disliked: Amenities, property conditions & facilities
Very run down property. Toilet was dirty and the door to the room had been broken into due to the broken door part next to the lock. Carpets are filthy.
Stayed 1 night in May 2025

4/10 Poor

Kathleen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was utterly disgusting. First, the door to my room had extensive damage around it as if somebody had attempted to break in and it was never repaired. There was SO many hairs that did no belong to my friend or I between the sheets, making one question whether or not that they had been truly cleaned. Speaking of bedding, the "covers" on the duvets were just sheets tucked in to look like a duvet cover. The duvet itself was yellowed from long use and it likely had been a lONG time since it had been cleaned. Stains everywhere all over the furniture. Cracks in the ceiling that were filled with toilet paper to look liek they were filled. Old areas in the shower that looked like bugs that had been killed that were never cleaned off. Good: breakfast had variety and kitchen staff was polite. cons: cleanliness - it was disgusting and I felt unsafe.
Stayed 2 nights in May 2025

4/10 Poor

Kathleen

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Upon entering it looked like a nice place, but this hotel was a total dump. There was no duvet covers on the (yellow-stained) comforters; instead, they were wrapped in two sheets to make it look like it was a comforter. Both beds had hairs all over that did not belong to my friend or myself. The door to our room had extensive damage near the lock, as if somebody had seriously tried to break in. The remote control has likely never been clean - the amount of dirt, gunk, and filth on it was disturbing (and I am not a clean freak). There were stains all over the walls, so many random stains all over the various furnitures, cracks in the ceiling filled with toilet paper to make it less obvious. The good: nice breakfast, the downstairs staff was polite.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in knoxville TN

Very nice hotel, needed a good management to ensure the hotel is kept cleaner and well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, quiet. The breakfast was good.
Stayed 2 nights in Mar 2025

8/10 Good

Mlela

Traveled with family
Liked: Staff & service
The staff were very friendly, professional and helpful. Any issues were dealt with promptly and the breakfast was quite good. The property does need a bit of updating, but it was affordable and met our need.
Stayed 3 nights in Apr 2025

6/10 Okay

Wendy, Citrus Springs

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating. Felt like cheap apartment complex and not hotel
Stayed 1 night in May 2025

8/10 Good

Sidney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just perfect!

Comfort Inn provided just what my daughter and I needed for a college visit. The room was spacious, bed deceny comfortable, and the staff was very helpful and friendly. The breakfast in the morning had a big variety of foods as well. We will be back!
Stayed 2 nights in Apr 2025

6/10 Okay

Peter

Disliked: Cleanliness, property conditions & facilities
the hotel was old and tired. cost for the night was not worth the accommodation.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 1 night in Apr 2025

2/10 Terrible

Shannon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived and the room we booked through Expedia was under construction and that’s the only room we had left. They said they would give us a discount but we would have to contact Expedia. Active water leak in ceiling in room, smelt like smoke, phone didn’t work, coffee maker was gone
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. No issues. Staff seemed pleasant and helped when needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Larenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

4/10 Poor

Jesse

Stayed 1 night in Apr 2025

6/10 Okay

Veronica

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Very dated but it was clean. Comfy beds, and ok for one nights stay. Hallway needed vacuuming but rooms were fine.
Stayed 1 night in Apr 2025

8/10 Good

Wallace

Business traveler
Liked: Staff & service
i’ve machine did not work. the property is aging and needs some refurbishing
Stayed 1 night in Apr 2025