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Comfort Inn & Suites Knoxville West

2.5 star property

Choose dates to view prices

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
7737 Kingston Pike, Knoxville, TN, 37919
  • West Town Mall
    ‪1 min walk‬
  • University of Tennessee
    ‪9 min drive‬
  • Neyland Stadium
    ‪11 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this property

Comfort Inn & Suites Knoxville West

Hotel in Bearden
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Comfort Inn & Suites Knoxville West features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 378 out of 861 reviews
Rating 8 - Good. 267 out of 861 reviews
Rating 6 - Okay. 105 out of 861 reviews
Rating 4 - Poor. 65 out of 861 reviews
Rating 2 - Terrible. 46 out of 861 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Wallace

Business traveler
Liked: Staff & service
i’ve machine did not work. the property is aging and needs some refurbishing
Stayed 1 night in Apr 2025

8/10 Good

TeriAnn

Liked: Cleanliness, staff & service
Was a bit dated, but room was clean and bed was comfortable.
Stayed 1 night in Apr 2025

4/10 Poor

John, Pawleys Island

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, worn out, needs a complete renovation
Stayed 3 nights in Apr 2025

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far the worst hotel we have ever stayed out. The floors were covered with filth, filth in the tub, toilet and sink. The smell of the hotel was disgusting. The areas around tbe hotel had used condoms, trash and unkept grounds.
Stayed 1 night in Apr 2025

2/10 Terrible

aheri

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here

We didn’t stay. It was disgusting. We walked on the room, turned around and walked out. The beds were horrible, the bathroom mirror was filthy.
Stayed 1 night in Apr 2025

6/10 Okay

Kristin

Traveled with family
Liked: Staff & service
The linens were thread-bare and stained. The pillows were really old and lumpy. The place wasn't expensive, and I guess that you get what you pay for.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All went well
Stayed 1 night in Apr 2025

8/10 Good

Martin

Stayed 1 night in Apr 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to resturants
Stayed 1 night in Apr 2025

4/10 Poor

angie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nikki at check-in was helpful and nice. Property is very old and in need of a refresh at the least. The walls are very thin and we could hear the next rooms tv all night. This is a very basic hotel if you just need a bed to sleep in. We would not stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late, left early, not much to review, everything was fine
Stayed 1 night in Apr 2025

4/10 Poor

Karen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just run down
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly, Bridgeport

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had everything we needed, and it was clean and surrounded by food options.
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service
I was affordable and close to many shopping and eating places.
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly and polite. The elevator, carpet in hallways and rooms,
Stayed 1 night in Mar 2025

6/10 Okay

Laureen

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not great

Check in was good. Upon check out I'm not sure if the front desk person was telling me I overpaid or how much they got from hotels.com. Either way, it was uncomfortable. No sugar and creamer in room, carpet not clean-pebbles, etc., curtain falling off, had to turn off refrigerator to sleep due to loud noises coming from it. Lobby smelled like fragrance covering up something stinky.
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really nice place
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is showing its age it smells funny by the elevator. Ceiling in room poorly patched.
Stayed 1 night in Mar 2025

6/10 Okay

Kenton, Sanford

Business traveler
Liked: Staff & service
Broken toilet 😔
Stayed 1 night in Mar 2025

2/10 Terrible

Caroline

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we had to wait due to young girl seeking refuge from an abusive mother outside in the car. She could not speak english and the cops were called. I did not mind waiting for poor girl just alerted me to safety concerns. We were than sent to our room which was dirty and gross. We went back to front desk where we were waiting for front desk attendant to finish eating (?) to rudely be informed that was only room available and there was nothing she could do due to the fact we booked through expedia. It wS the grossest worst experience of my life.
Stayed 1 night in Mar 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ceiling in our room needed repair. Didn’t look like they swept either. Other than those 2 items, it was ok.
Stayed 1 night in Mar 2025