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Comfort Inn & Suites Knoxville West

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn & Suites Knoxville West

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Business center
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
7737 Kingston Pike, Knoxville, TN, 37919
  • West Town Mall
    ‪2 min walk‬
  • Bearden Antique Mall
    ‪5 min drive‬
  • University of Tennessee
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 50 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Knoxville West

Hotel in Bearden
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Comfort Inn & Suites Knoxville West features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 359 out of 782 reviews" "
Rating 8 - Good. 246 out of 782 reviews" "
Rating 6 - Okay. 91 out of 782 reviews" "
Rating 4 - Poor. 50 out of 782 reviews" "
Rating 2 - Terrible. 36 out of 782 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean but the room smelled musty.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of this Comfort Inn
We arrived in Knoxville around 1100 at night for the Saturday TN versus Alabama football game. The room had ants in it and some sort of bug in the sheets, both were found within 5 minutes of being in the room. We requested a different room and were told there was nothing else available. The nice lady at the desk offered clean sheets bc there were either pubic or chest hairs in the bed. She could not refund our money because we booked it on Hotels.com. We left and called family members 35 minutes away from the hotel at midnight to stay with them. It was a terrible experience and we wasted around $300.
Stayed 1 night in Oct 2024

10/10 Excellent

Hunter

Stayed 2 nights in Oct 2024

10/10 Excellent

Lyndsay

Super friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

6/10 Okay

Cesar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great option without kids. It has outdated furniture and it has cigarrette smell in almost all areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area was constantly being monitored to make sure it was clean and well stocked with food. Impressive.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Weekend trip
Room was very spacious. Bathroom was definitely old with some cracks in walls but it functioned as we needed it to. Overall good experience and if we had to book again we would.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice. I felt very welcomed and safe. It’s a great place to stay and meet new people as well. i would and plan on doing this again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bethany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of construction going on around it but everything was 10/10 great quick over night stay
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Page

Disliked: Cleanliness, property conditions & facilities
Felt like for the price it needed some updates/improvements. Traffic noise was pretty bad in our room but to be expected I suppose since so close to the interstate.
Stayed 1 night in Sep 2024

10/10 Excellent

Myron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area inside, outside, as well the pool looked clean and maintained. Mr room was clean to my stardards and the beds were extremely comfortable;however the pillows were not too comfy. The rate was very affordable. Overall my experience was good and probably will stay at more Comfort Inns.
Stayed 1 night in Sep 2024

6/10 Okay

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sufficient but area was a bit sketchy. Hotel was old and not very clean.
Stayed 2 nights in Sep 2024

8/10 Good

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The person checking us in was not at the desk when we got there. When she walked in she was on the phone arguing with someone and continued to talk without excusing herself. She seemed to be saying she had not left her desk. There was someone before us who said he had been waiting for someone to show up for 30 minutes. When she did address us she was not friendly but did get us registered in a timely manner.
Stayed 1 night in Aug 2024

8/10 Good

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

RAKESH

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was very clean, staff was exceedingly helpful and friendly. It's not the newest property, but I would stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Never another Comfort Inn
Cannot understand why there would be positive reviews for this location. Lobby looks great and it ends there. Horrible gas smell at the elevator. Severely stained hallway carpets, at least on 3rd floor with a bad odor in the halls. Broken furniture in stairwell for entire stay and visible crud on carpet for entire stay. Bathroom had black mold over shower, and light sconces were missing glass covers, so just bare bulbs. Went to dry hair at midnight after a hot day of college moving, and no hairdryer in room. Called desk to inquire about another one and they said they would check but never called back. At checkout the gentleman was less than friendly. I am crossing this chain off my list now. Oh...and it's super LOUD being next to the highway too, not that that can be helped.
Stayed 3 nights in Aug 2024

4/10 Poor

Natalie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Decent budget friendly
Checking in was very easy and staff was very friendly. Room was a good size; Pullout couch was gross and had some sort of stains all over it, we didn’t bother opening it up and my son just slept on the sofa part. Bathroom light/fan was very noisy. Whole room and bathroom needed to be updated and cleaned.
Stayed 3 nights in Aug 2024