Comfort Suites Airport in Alcoa, TN

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Airport in Alcoa, TN

Indoor pool, sun loungers
Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
140 Cusick Rd, Alcoa, TN, 37701
  • Fort Loudoun Lake
    6 min drive
  • Capitol Theatre
    6 min drive
  • Maryville College
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    12 min walk

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Airport in Alcoa, TN

Alcoa hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Comfort Suites Airport in Alcoa, TN offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Airport in Alcoa, TN features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites In Alcoa, Tn
Comfort Suites Airport in Alcoa, TN Hotel
Comfort Suites Airport in Alcoa, TN Alcoa
Comfort Suites Airport in Alcoa, TN Hotel Alcoa

Comfort Suites Airport in Alcoa, TN Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 242 out of 601 reviews" "
Rating 8 - Good. 176 out of 601 reviews" "
Rating 6 - Okay. 83 out of 601 reviews" "
Rating 4 - Poor. 55 out of 601 reviews" "
Rating 2 - Terrible. 45 out of 601 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

julie

Disliked: Cleanliness, property conditions & facilities, room comfort
had to
Hotel is very run down and looks as tho maintenance is not a priority. Stay was adequate, but would not recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Malinda

Traveled with family
Liked: Amenities, property conditions & facilities
It was great but they didn't have the airport shuttle due to an accident, but didn't notify us and didn't answer the phone when we rang. We would have been stranded at the airport at 1am if it weren't for the kindness of some strangers. Other than that, it was almost perfect.
Stayed 2 nights in Aug 2024

6/10 Okay

QINGQIN

Business traveler
Stayed 1 night in Jun 2024

6/10 Okay

stella

Traveled with group
Liked: Property conditions & facilities
The guy at the front desk was very friendly and helpful. The dining room was not kept clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Damion

Liked: Staff & service
Disliked: Cleanliness
My particular room had a bit of an ant infestation.
Stayed 1 night in Jul 2024

8/10 Good

Walter, Winston Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Shower tub not safe (slippery).
Stayed 2 nights in Aug 2024

2/10 Terrible

tugsbayar

Disliked: Property conditions & facilities
Dirty and a/c units are super noisy!
Stayed 1 night in Aug 2024

2/10 Terrible

Luke

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow just wow
Room was absolutely disgusting. I am sending email to choice hotels. In our room it was obvious that the couch hasn't been cleaned in who knows how long. The was a *****ing knife in the couch that my 5 year old could have easily gotten her hands on. Blood on pillow case and the pillow. When I showed the assistant manager the pictures she obviously could care less. What kills me more is this was the room closest to the desk, management obviously never checks on room cleanliness. I used to love choice hotels but it has become clear that they don't make the hotel owners stand for any of the practices that made them successful.
Stayed 1 night in Aug 2024

8/10 Good

John

Stayed 2 nights in Jul 2024

10/10 Excellent

Catheye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Bring your own snacks & water
The hotel was great. Bed was very comfortable and AC worked very well (cold cold) Breakfast was very good, a large variety to choose between and clean. Because of storms we choose to purchase water and snacks from front desk rather than venture out in the storms. Very pricey.. caught us off guard bc we are usually prepared. But. Did have a big selection but pricey
Stayed 2 nights in Jul 2024

2/10 Terrible

Nick, Maryville

Liked: Staff & service
Disliked: Property conditions & facilities
I rent that place for the pool and it was only open 1 day out of the four I stayed. I would appreciate you to comp a few days.?.?.
Stayed 4 nights in Jul 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Ian

Stayed 1 night in Jul 2024

10/10 Excellent

Gene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Carol

Stayed 1 night in Jul 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

6/10 Okay

Rosa

Business traveler
Disliked: Staff & service
No transportation to and from the airport was available.
Stayed 1 night in Jul 2024

4/10 Poor

Cheryl

The AC in the room did not have a way to lower the temperature so the room wasn't as cool as we would like especially when it was over 100 everyday. Would like to have a different variety of food for breakfast, ate the same thing for a week straight.
Stayed 6 nights in Jun 2024

10/10 Excellent

Choua

Stayed 1 night in Jul 2024

4/10 Poor

Theresa

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was sticky and dirty. The couch was filthy, you couldn't even sit on it. The sheet was coming off the bed and when I went to put it on the mattress pad was filthy underneath! Carpet is tearing and no towel racks in the bathroom or any where else.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wallpaper is peeling off walls, floors and drapes were stained. Breakfast area wasnt clean. Entire hotel needs an overhall.
Stayed 3 nights in Jul 2024

8/10 Good

Naomi

Stayed 3 nights in Jul 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the price was spot on for what I needed. The hotel is a little dated but the staff at check-in are amazing.
Stayed 1 night in Jun 2024