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Comfort Suites Knoxville Airport

2.5 star property

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Photo gallery for Comfort Suites Knoxville Airport

Indoor pool, sun loungers
Property grounds
Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
140 Cusick Rd, Alcoa, TN, 37701
  • Fort Loudoun Lake
    ‪6 min drive‬
  • Maryville College
    ‪7 min drive‬
  • Blount County Historical Museum
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪12 min walk‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking

  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Knoxville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.3 out of 5, Excellent, (1302)
The price is $94
per night
$109 total
includes taxes & fees
Mar 1 - Mar 2
La Quinta Inn & Suites by Wyndham Knoxville Airport

About this property

Comfort Suites Knoxville Airport

Alcoa hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Comfort Suites Knoxville Airport offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Knoxville Airport features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites Knoxville Alcoa
Comfort Suites Airport in Alcoa TN
Comfort Suites Knoxville Airport Hotel
Comfort Suites Knoxville Airport Alcoa
Comfort Suites Knoxville Airport Hotel Alcoa

Comfort Suites Knoxville Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 633 reviews
Rating 8 - Good. 184 out of 633 reviews
Rating 6 - Okay. 88 out of 633 reviews
Rating 4 - Poor. 56 out of 633 reviews
Rating 2 - Terrible. 48 out of 633 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tracy

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Genevieve

Stayed 1 night in Oct 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kyler

Traveled with partner
Liked: Cleanliness
Spacious room
Stayed 1 night in Nov 2024

8/10 Good

Solange

Stayed 1 night in Oct 2024

10/10 Excellent

Freedom

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was very dirty. The man who checked us in was wonderful. It was almost impossible to get to the hotel during rush hour traffic we had to pass our turn for the hotel completely and go to an exit down the road and circle back around to get to it. Very crazy traffic layout in that area.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My room at this property was clean, quiet, and very convenient as I’m traveling here in Tennessee for work. The staff was also very friendly and helpful. Thank you for a great stay!
Stayed 2 nights in Oct 2024

8/10 Good

Barry

Traveled with family
Liked: Amenities
Comfortable stay and great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was nice but they had flooding in the lobby as I checked in and the clean up was right outside my room
Stayed 1 night in Oct 2024

4/10 Poor

Catherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this hotel doesn’t met C Suite Standards
When we booked 2 rooms at this hotel we requested a connected rooms or rooms on the same floor. When we checked in they told us the rooms were on separate floors and could not be changed. My elderly legal blind mother in law mentioned she would just yell loudly if she fell, the check in clerk reluctantly moved both rooms to the same floor. We also requested pay at check in so my mother in law could pay for her room. However when we checked in the clerk informed us the room had already been charged and could not be changed. Once in our room it was in poor repair, half the room’s lights didn’t work, & the refrigerator was full of food from a previous guest. There were no extra blankets. We only had 2 towels for 3 registered guests. The heat was set on 80 degrees & the room had a plug in air freshener which was so overwhelming it gave us a headache. The breakfast provided was the bare minimum & the coffee & juice tasted awful. There was no hot chocolate, hard boiled eggs or bananas & only 2 kinds of cereal. We had other family members who rented 2 additional rooms & they had similar issues with their rooms & breakfast experiences. There was also a $3/night service fee charged to each room which the desk clerk could not explain what it was for & wouldn’t remove it. This hotel does not live up to the standards and expectations associated with a Comfort Suites and it is not clean or in good repair. We will not stay here again nor would we recommend it to anyone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Bait and Switch!
Was a "pay at the hotel" reservation. Hotel immediately put a hold on the reservation the minute it was done on the hotels.com website. Then when i came to check in i wanted to use another credit card to pay and they couldn't do that and charged the card that had the hold on it.
Stayed 2 nights in Oct 2024

4/10 Poor

Stefan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Lack of parking, had to park in grass between different hotels. The centipede in the shower was a first. Wouldn’t pay $200 a night, but being college football season I guess the demand was high.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ante

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were very dirty the floors were not mopped and had a very strong odor in the rooms in certain people hanging in the parking lot all night long.
Stayed 2 nights in Oct 2024

4/10 Poor

Henry

Just average
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the only thing is the room I booked said it had a portable shower chair and when I got to my room there wasn’t one when asked the front desk person they said they don’t have anything like that.
Stayed 1 night in Oct 2024

4/10 Poor

Josh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s disgusting and nothing worked
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024