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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Exterior
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk
Interior entrance
Free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Bar
  • Room service

Explore the area

Map
215 S Illinois Ave, Oak Ridge, TN, 37830
  • American Museum of Science and Energy
    ‪16 min walk‬
  • Children's Museum of Oak Ridge
    ‪3 min drive‬
  • Y-12 National Security Complex
    ‪39 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Refrigerator

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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$171 total
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About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4-star Oak Ridge hotel close to American Museum of Science and Energy
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers 168 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Oak Ridge hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, DoubleTree by Hilton Hotel Oak Ridge - Knoxville provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, dry cleaning/laundry services, and room service (during limited hours). Guests can use the indoor pool and outdoor pool at a partner property. Complimentary self parking is available on site.

DoubleTree by Hilton Hotel Oak Ridge - Knoxville is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Burchfields - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Burchfields Lounge - This bar specializes in American cuisine and serves light fare only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.41 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burchfields
  • Burchfields Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (33 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in hallways (33 inches high)
  • Handrails in stairways (33 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 32.93 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.41 per person
  • Fee for in-room wireless internet: USD 6.95 (rates may vary)
  • Fee for in-room wired internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 32.93 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Oak Ridge Knoxville
DoubleTree Hilton Oak Ridge
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DoubleTree Knoxville
DoubleTree Oak Ridge
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Oak Ridge DoubleTree
DoubleTree Hilton Hotel Knoxville
DoubleTree Hilton Knoxville
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Oak Ridge
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 909 reviews
Rating 8 - Good. 277 out of 909 reviews
Rating 6 - Okay. 82 out of 909 reviews
Rating 4 - Poor. 32 out of 909 reviews
Rating 2 - Terrible. 27 out of 909 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Frog

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not terrible.
The beds were both stained with something red near the corners. I checked for bed bugs and thankfully there were none. The Door stop was broken as well. Overall, I didn't really care as I was too tired to. Luckily, the bed linens and mattress protector were both clean and you could smell the detergent on them, so I just slept one night and got out.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
The room was comfortable & clean, the staff at front dest were friendly. We had breakfast at the resturant & we didnt have anyone to serve us. We had to help oursellf to everything. So it was a not so good experience in that department.
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Was a little warm in our room. But, everything else was great!
Stayed 1 night in Nov 2024

10/10 Excellent

McKenzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Traveled with family
Disliked: Property conditions & facilities
Past its prime
Like most Double Tree properties, this one was old, tired, and in desperate need of an update. Smelled bad, needs so much that maintenance just isn’t enough. Time to call it a day.
Stayed 1 night in Sep 2024

6/10 Okay

Heather

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay again…
After check-in we put our stuff in the room and went out to get dinner after driving all day. Once we got back to relax for the night and unpack we noticed how dirty the bathroom was. There was hair all over the bathroom floor, dirty shower floor/hair on it and the toilet was dirty and had dried up urine on the bottom of the toilet seat. This made us grossed out and unsure how clean the rest of the room could be and the bedding. So we went down and showed photos and were given a new room. The lady at the front desk was nice but did mention how housekeeping was busy and had to turn rooms quickly. I stated that I understand it’s busy, but that’s not an excuse for cleanliness issues. We pack back up and move across the hall to a new room. Upon opening the door we hear a weird noise and it’s coming from the ac unit. It will not operate properly when adjusting it and continues to make a horrible noise. So, back down we go and now we are given another room. The third room seemed to be cleaner and had a new ac unit. We unpack again and relax. We noticed was there are no bathroom vents to run while you shower so it steams up fast and everything gets wet and/or very damp in there. The water also comes out of the shower head very hard and hurts when you’re showering, to the point where you cannot wash your face in the shower. The shower drain didn’t drain well at all so you’re standing in water. This wasn’t a horrible stay and the front desk staff was nice, but I would not choose
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 2 nights in Aug 2024

10/10 Excellent

Eli

Stayed 1 night in Sep 2024

10/10 Excellent

Lia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Judy, Nashville

Business traveler, Traveled with family
Just a little note tucked in key card to day no towels or maid service of any kind for four days unless asked. When I did see little note and called , I had to go to front desk to get towels and mostiurizer because lotion bottle was empty. Also told hotel did not provide glasses in the room when there were glasses in the room. Just wanted clean ones for second day. The restaurant personal were very friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Carolyn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Property is in need of an update- smells musty, reds an overall freshen up. Our first room had a dirty toilet, so we moved to a second room which was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Misty

Liked: Cleanliness, staff & service
It is an older hotel. The lobby looked nice with all the plants. The room we had very humid and no pictures on the wall. It was clean though and that says a lot. Price wasn't terrible probably due to it being an older property and no breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice restaurant and great bar. Everyone was very nice and helpful
Stayed 3 nights in Jul 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. No problems with check in and the room was very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the DoubleTree in Oak Ridge. We stay with them every chance we get.
Stayed 1 night in Jul 2024

6/10 Okay

Bryon

Traveled with family
Liked: Cleanliness, staff & service
Lots of little things kept this from being an above average property/stay. Noisy bathroom door, whistling toilet, moldy looking caulk around tub, and broken soda machine on the floor. The front desk clerk was on her phone and sitting out of my view in a corner area when we walked up. Waited a few minutes before walking around and noticing where she was and had to get her attention. Breakfast was very good, but didn't have a chance to eat dinner there. View outside was nothing special, but the main lobby was nice. Room was average.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 1 night in Jul 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating to us, and changed our roomat no cost because we had a disabled person in our party and the original room had a tub that we couldn't make work. They changed us to a walk in shower with a shower chair.
Stayed 2 nights in Jul 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Joey

Stayed 3 nights in Jun 2024

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Giulia, Los Alamos

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

10/10 Excellent

christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2024