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Fairfield Inn & Suites by Marriott Knoxville Northwest

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Knoxville Northwest

Lobby
Seasonal outdoor pool
Reception
Free WiFi, bed sheets
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
5620 Merchants Center Boulevard, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪16 min walk‬
  • Historic Southern Railway Station
    ‪7 min drive‬
  • Crown College
    ‪9 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Knoxville North I75

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1001)
The price is $115
per night
$136 total
includes taxes & fees
Mar 3 - Mar 4
Tru by Hilton Knoxville North I75

About this property

Fairfield Inn & Suites by Marriott Knoxville Northwest

Hotel in Inskip
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-in, and a banquet hall. Change of bedsheets is available on request.
Fairfield Inn & Suites by Marriott Knoxville Northwest offers 20 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Knoxville hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Fairfield Inn & Suites by Marriott Knoxville Northwest features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast. This Knoxville hotel also offers a vending machine, dry cleaning/laundry services, and express check-in.

Fairfield Inn & Suites by Marriott Knoxville Northwest is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Fairfield Inn & Suites by Marriott Knoxville Northwest Hotel
Fairfield Inn & Suites by Marriott Knoxville Northwest Knoxville

Fairfield Inn & Suites by Marriott Knoxville Northwest Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 277 out of 343 reviews
Rating 8 - Good. 42 out of 343 reviews
Rating 6 - Okay. 10 out of 343 reviews
Rating 4 - Poor. 7 out of 343 reviews
Rating 2 - Terrible. 7 out of 343 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Shironka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safety of Card Key
Service was great. 10 minutes within our stay, someone opened our room door wearing a Volunteers T-shirt. The women looked at us and apologized however, we did not know if the person was room service, as the person did not knock and announced who they are or if the person’s card key to her hotel room was compatible to the room my family and I was staying out at. My children felt scared and thought about our safety if in fact that wasn’t an employee and actual another hotel guess. I feel housekeeping need to announce their presence in the event another hotel guest’s card key works for another room, front desk can immediately fix the problem.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Knoxville
Starting from check-in and right through checking out, it was a great stay. I would say the customer service was the best part and was better than most anywhere in recent years. Elijah at the front desk at check-in could not have been nicer, more efficient or more professional. The housekeeping staff was also very friendly and helpful, even though we requested no service. Twice they stopped me in the hall and asked if we needed anything and seemed disappointed that we didn’t. The breakfast staff were very efficient, ensuring complete cleanliness and hot food. Breakfast was delicious, too! The room was comfortable, and I found the shower to be what I would build for my own. The location was convenient for both of us (he was there for business, I was not) and close to everything. Definitely will stay here again if we find ourselves in the Knoxville area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Tyler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Dirty sheets in first room
Ended up having to stay on the ground floor with the parking lot lights shining in my window unfortunately. My first room was clean but the bed sheet were dirty and had stains/grainy stuff in them. I asked to have the sheets changed but I guess nobody was on site that could do that so they changed my room which was a bummer because I was already unpacked and it was 11pm. Next room was fine.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great except hard bed
Our stay was great except the bed was hard. Staff was super friendly.
Stayed 6 nights in Oct 2024

6/10 Okay

Raymond

Stayed 3 nights in May 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet. The bed was comfortable, and the bathroom was large. Breakfast was so-so. Service was always with a smile.
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

DENNIS

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tim, greeted us with a smile and a very friendly attitude. Informed us of the times and types of amenities of the hotel. Room was very nice, although the USB ports on the lamp was broken, but not an issue, there were plenty of other plugs. Awesome stay, and we will stay here again when in the area. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for overnight stays.
This is our go-to place when passing through on our way to Charleston. Its clean, easy to get to, well located, checks all the boxes.
Stayed 1 night in Jul 2024

10/10 Excellent

Nata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Great place to stay but not much around the hotel. Mostly just chain restaurants. Stayed 1 night when we arrived in Knoxville before driving to Jamestown. Great 1 night stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Mayela, Germantownt

Stayed 3 nights in Jun 2024

10/10 Excellent

Cole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, not outrageously priced, safe
Stayed 1 night in Aug 2024

8/10 Good

Slaybrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Slaybrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Graziella

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I had a late night check-in (almost 1:00am), I was very tired, when I unpacked everything, including equipment, I realized there was some pubic hairs, and stains on the nightstand, I didn't want to move to another room, the mirror was greasy, it's ok, I cleaned everything, I had to go down and ask for cleaning products, I wasn't going to pack everything and move again to other room. The mattresses were depleted and very uncomfortable, (I tried changing the beds, but booth need to be flipped or replaced) there was two pillows that smelled extremely rancid, when I came down to get the cleaning products, I asked the front desk staff (after my check in). And next morning, very early I asked for an extra comforter and the tall lady with ponytail did not send it up, I was still cold, even with the room's AC turned off, so I had to approach the cleaning staff and get one myself. The location is extremely dangerous, I had to cut my trip short, I was pursued by two different guys on the same street as the hotel, during my stay, and I did NOT know that north Knoxville gotten so bad. I couldn't even cross the street to grab a bite, or even Cracker Barrel that was super close by, and I wasn't ordering an Uber to go 0.6 miles to eat there. To top it off, a group of other guys at the hotel told me they were robbed with there in front of Red Lobster, and they had to run back to the hotel. The gym smelled really bad, and the pool outdoors faces the highway, and you CANNOT rest, or work on t
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On point
It was on point, I really enjoyed the property and the Staff at the hotel were great.
Stayed 2 nights in Jul 2024

8/10 Good

Angelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024