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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Reception
Premium bedding, in-room safe, desk, blackout drapes
42-inch LCD TV with satellite channels, TV, pay movies
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Gym
$180
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
1109 White Ave, Knoxville, TN, 37916
  • University of Tennessee
    ‪1 min walk‬
  • Knoxville Convention Center
    ‪6 min walk‬
  • Neyland Stadium
    ‪9 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Peloton)

  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(41 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

3-star hotel in Downtown Knoxville
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and dry cleaning are onsite.
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3471 square feet (322 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and gift shops/newsstands. Onsite parking is available (surcharge).

Cumberland House Knoxville, Tapestry Collection by Hilton is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tussie Mussie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 16 for adults and USD 1 to 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4 to 16 for adults, and USD 1 to 16 for children
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1003 reviews
Rating 8 - Good. 169 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Amenities
Great customer service, easy check in. The in house restaurant was really accommodating when it came to my gluten allergy. Would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Silvina Valeria, spring

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and upscale looking hotel, very friendly staff and awesome food at the restaurant at a good price. The only issue is that valet Parking only so it gets pricey
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ashley

Stayed 1 night in May 2025

10/10 Excellent

Amari

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Tara

Stayed 2 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristina Ann

Stayed 4 nights in May 2025

6/10 Okay

Dallas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
You had to pay for valet, $35., if you parked onsite. Breakfast included, but only one menu item selection, equating to the extra $30.
Stayed 1 night in May 2025

10/10 Excellent

Ryan, Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cumberland House is a gem right in the heart of downtown Knoxville. The hotel has a stylish, modern vibe and the room layout was both functional and inviting. I especially loved the balcony with beautiful views of the Sunsphere and World’s Fair Park—perfect for a morning coffee or evening unwind. The bed was incredibly comfortable, and the staff were warm and welcoming throughout my stay. Highly recommend if you’re visiting Knoxville!
Stayed 2 nights in May 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 4 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

RoseAnn, Saint Augustine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Market Square for dining and shopping. Unfortunately you do pay $35/day for mandatory valet parking. Typical for downtown Knoxville hotels.
Stayed 5 nights in May 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this property to be very well kept, clean rooms, beautiful lobby. It was also right across the street from world's fair park where we were at a music festival. Coffee in the morning from the barista was very good
Stayed 1 night in May 2025

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was very nice, the staff seemed less thsn enthusiastic and the "scent" pumped into the lobby/bar/restaurant at night was nauseating and gave me a migraine. When i asked the staff about it they said it is the #1 complaint of customers but they keep doing it anyway. Seems to me if you want people to come back dont torture them with bad patchouli.
Stayed 1 night in May 2025

4/10 Poor

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here
Stayed 1 night in May 2025

10/10 Excellent

Erica, Ringgold

Stayed 1 night in May 2025

6/10 Okay

Sean

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great the parking system is very inconvenient and the Valet at check out rid and not helpful or accommodating
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Knoxville’s Downtown

Room was awesome with view of sunsphere. All employees were exceptionally friendly, professional and knowledgeable about area. Valet service was stellar and ALL the valets were so nice. Absolutely love this hotel. Just needs more trash cans in room.
Stayed 2 nights in May 2025

8/10 Good

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
No room service
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Stayed 1 night in Apr 2025

6/10 Okay

Shannon

Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. It was walking distance to everything around! The food was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were great!
Stayed 2 nights in Apr 2025