Hilton Knoxville

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Knoxville

Alfresco dining, open daily
65-inch LCD TV with satellite channels, TV, pay movies
Reception
Executive Room, 2 Queen Beds, River View | Premium bedding, in-room safe, desk, blackout drapes
Executive Room, 2 Queen Beds, River View | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
501 W Church Ave, Knoxville, TN, 37902
  • Tennessee Theatre
    4 min walk
  • Bijou Theater
    4 min walk
  • Knoxville Convention Center
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    18 min drive

Room options

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room,1 King Bed Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Parlor, King Murphy Bed and Sofa Bed

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Knoxville

Hotel in Downtown Knoxville
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Hilton Knoxville offers 320 accommodations with MP3 docking stations and safes. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Knoxville features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 11 meeting rooms. Event facilities measuring 16000 square feet (1486 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hilton Knoxville has designated areas for smoking.

Marble City Kitchen - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Firefly - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 826 out of 1376 reviews" "
Rating 8 - Good. 285 out of 1376 reviews" "
Rating 6 - Okay. 154 out of 1376 reviews" "
Rating 4 - Poor. 63 out of 1376 reviews" "
Rating 2 - Terrible. 48 out of 1376 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

tana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance to everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was awesome, hotel is clean, rooms are up to date and comfortable very pleasant stay
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Nikole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

6/10 Okay

Carmen

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Central location for walking to màny restaurants, shops anð nice architecture.
Stayed 7 nights in Sep 2024

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great made checking in and out so easy.
Stayed 1 night in Sep 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shops & restaurants in area. About 1.25 miles from the stadium. No ubers on game day so wear comfortable shoes. Loud music late night. Great staff, friendly, helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Self parking in their garage is very difficult. However good location
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Kathryne

Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Ashley

Traveled with partner
Disliked: Staff & service
One employee was so rude that I thought I had called the wrong hotel at first, but the others were friendly when checking in and out. Room was average, hotel seems outdated compared to others nearby but the price reflects that IMO.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Hilton beds and pillows are very comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of places within walking distance.
Stayed 1 night in Aug 2024

8/10 Good

Valdson Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
game ready
Stayed 2 nights in Aug 2024

8/10 Good

Sylvester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms should be updated to walk in showers instead of tubs. Also, ice machines need to be on every floor.
Stayed 1 night in Aug 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior was beautiful! I checked out the restaurant menu and wished I had time to try it. Parking is valet or paid in the adjacent garage—I chose the garage, which was cheaper but required walking alone at night. The area near the garage felt a bit uneasy as it’s close to a public sidewalk with people lingering. If staying longer, check if the shower has shampoo and conditioner; mine had two shampoo dispensers but no conditioner. The hotel is conveniently located less than a mile from the Sunsphere and Market Square, where I enjoyed the farmers market and some sightseeing. I’d definitely stay again!
Stayed 1 night in Sep 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024