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Holiday Inn Knoxville N - Merchant Drive

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Knoxville N - Merchant Drive

Lobby
View from property
Seasonal outdoor pool
Premium bedding, desk, iron/ironing board, cribs/infant beds
Restaurant

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Spa
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
5634 Merchants Center Blvd, Knoxville, TN, 37912
  • Knoxville Expo Center
    17 min walk
  • Knoxville College
    6 min drive
  • Historic Southern Railway Station
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    22 min drive

Room options

Similar properties

Exterior

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1050)
The price is $107
per night
$126 total
includes taxes & fees
Dec 11 - Dec 12
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

About this property

Holiday Inn Knoxville N - Merchant Drive

Hotel in Inskip
A full-service spa, a fitness center, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Knoxville N - Merchant Drive offers 123 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. Premium satellite television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Holiday Inn Knoxville N - Merchant Drive features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Inn Knoxville
Clarion Knoxville
Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive Hotel
Holiday Inn Knoxville N - Merchant Drive Knoxville
Holiday Inn Knoxville N - Merchant Drive Hotel Knoxville

Holiday Inn Knoxville N - Merchant Drive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 134 out of 567 reviews" "
Rating 8 - Good. 244 out of 567 reviews" "
Rating 6 - Okay. 131 out of 567 reviews" "
Rating 4 - Poor. 34 out of 567 reviews" "
Rating 2 - Terrible. 24 out of 567 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overnight on the way to destination. Slept well. All the three of us needed or wanted.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
beg bug!
It is a very nice hotel and the staff is very friendly. But be careful! Bed bugs! My entire arms is swollen..

6/10 Okay

Matty Boy, DSM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel close to interstate and restaurants.
Hotel staff was friendly and helpful. Very nice breakfast. Location was convenient to downtown and restaurants.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Do not get a room facing the freeway
Do not get a room facing the freeway. Very poor noise mitigation. There are better choices in the area

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Nice hotel for the price.
Hotel was good and clean, room carpet and bathroom need up-dating, breakfast was very basic, nice staff.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOPS in Knoxville!
Always a wonderful stay at this Clarion hotel. This hotel is, without a doubt, the best deal in Knoxville. Comfort, cleanliness, and overall satisfaction, it's TOPS!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very personable staff, enjoyed the stay.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there for mix of business and pleasure - very pleasant folks and clean, neat and well lite

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight spot
Great spot for overnight.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on vacation -this was top of the line budget hotel!

4/10 Poor

Don

Disliked: Staff & service, property conditions & facilities, room comfort
A No Sleep Hotel
My room was on the East side of the building facing Interstate 75. The bumper to bumper truck traffic all night kept me awake all night. The only employee was a young girl in her early 20's and couldn't be found, Tried to use the recliner chair but it was broken and locked in an uncomfortable position. Would I stay here again.......absolutely not.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay there. Great rooms,breakfast, and staff.

8/10 Good

Lynn , Wildomar Ca

Liked: Cleanliness, staff & service
A good room for a great price.
My friends and I were visit the area for my first time and somehow I was put in charge of booking the room. I got so lucky with my choice. While the room was small t was clean and well taken care of. The only negative was the odor of chlorine in the water and the dry skin as a result. Amber was a sweetheart and directed us to a few local places to have fun and it was much appreciated. I would definitely stay here again. Fingers crossed they refill the Coke Zero in the vending machines.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Pawel, Houston

Disliked: Staff & service
Nominal free wi-fi, but I was not able to make a connection. Very poor breakfast.

8/10 Good

Jo, US

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, friendly hotel across street from shopping
Very clean, comfortable and spacious rooms. Friendly courteous staff

8/10 Good

nadia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Great value!
The hotel staff were friendly, the hotel was clean and the complimentary breakfast was great. The decor is dated and we had a room that faced the highway- which was a little loud. Luckily, we had a white noise machine that canceled that out! Overall, we would stay again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

C

Liked: Staff & service
Decent hotel
I've stayed at another clarion that was better. We checked in a little early and the room given to us was not finished yet by the maid. In fact the maid started cleaning before check in and must have went to break because she left the door open and the maid cart in front of it. They also left the balcony door open letting bugs into the room from the bushes outside.

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay some where else
It was not a pleasant stay the first two and a half days there cable and internet was shut off according to the front desk no refunds were to be given for inconvenience.