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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Romantic Suite | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services
Lobby
Property amenity

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
428 South Gay St, Knoxville, TN, 37902
  • Tennessee Theatre
    ‪3 min walk‬
  • Market Square
    ‪3 min walk‬
  • Bijou Theater
    ‪5 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Signature Room, 1 King Bed, City View

55-inch Smart TV with satellite channels, Netflix, streaming services

Signature Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Queen Bed, City View

Premium bedding, desk, laptop workspace, blackout drapes

Luxury Suite, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 Queen Bed, City View

Premium bedding, desk, laptop workspace, blackout drapes

Romantic Suite, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 1 King Bed, City View

Premium bedding, desk, laptop workspace, blackout drapes

Executive Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Oliver Hotel

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Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (499)
The price is $232
per night
$274 total
includes taxes & fees
Feb 6 - Feb 7
The Oliver Hotel

About this property

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Hotel in Downtown Knoxville
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk.
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel offers 16 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix.

This Knoxville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Knoxville hotel also offers a vending machine, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel is a smoke-free property.

Lilou - Onsite fine-dining restaurant.
Lilou - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 35 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lilou
  • Lilou

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Elevator (42 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 35 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Hotel Cleo
Hotel Cleo Knoxville
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Hotel

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 90 out of 100 reviews" "
Rating 8 - Good. 6 out of 100 reviews" "
Rating 6 - Okay. 1 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alisha

Stayed 1 night in Oct 2024

10/10 Excellent

pearl

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful and convenient to everything.
Stayed 1 night in Oct 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet Hotel
We were just in town one night on our way elsewhere. It was fun to explore the area around the hotel, though it was not very much. The food was awesome! the hotel is very romantic and old.
Stayed 1 night in Sep 2024

10/10 Excellent

William, Big Sky

Liked: Staff & service, amenities, property conditions & facilities
Terrific experience in every way !!! Would definitely stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Over priced. Price gouging. Would not come back
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
So unique loved it
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2024

8/10 Good

Judith

Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique hotel with a French theme.
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Staff & service, amenities, property conditions & facilities
Found a dirty sock in room from last guests. Head board on bed was ridiculous It’s not mounted to the bed and it’s not mounted to the wall. It’s just there and bangs the wall every time it’s touched. Other than that the place is amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, beautiful rooms
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe
Stayed 1 night in Sep 2024

10/10 Excellent

Kassy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our new favorite spot! Everything from the staff to the room to the complementary breakfast and the sweet little French restaurant in the back. We will be back for sure!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, what an wonderful hotel
What a wonderful little boutique hotel. So charming. I was there on business but wished it was for pleasure. Only 16 rooms and they were so nice and comfortable. It is in my top 5 hotels I have ever stayed in over my 25 plus years of business and pleasure travel. And the small staff couldn't have been nicer and more helpful. If anyone askes me where to stay in Knoxville this is my recommendation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024