Hyatt Place Knoxville Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Knoxville Downtown

Rooftop terrace
Lobby
Rooftop bar
Exterior
Rooftop terrace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Bar
    Bar
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
530 S Gay St, Knoxville, TN, 37902
  • Tennessee Theatre
    1 min walk
  • Bijou Theater
    3 min walk
  • Tennessee Vallley of Authority
    5 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    19 min drive

Room options

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, View

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

  • 452 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Knoxville Downtown

3-star hotel in Downtown Knoxville
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Hyatt Place Knoxville Downtown offers 165 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 4499 square feet (418 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hyatt Place Knoxville Downtown is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
24/7 Gallery Market - This bistro specializes in American cuisine. Open 24 hours.
Rooftop - Onsite rooftop bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
FiveThirty - This cocktail bar specializes in American cuisine. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Market
  • FiveThirty
  • Lobby Bar
  • Rooftop
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,499 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Hotel
Hyatt Knoxville Knoxville
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Downtown Knoxville
Hyatt Place Knoxville Downtown Hotel Knoxville

Hyatt Place Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1005 reviews" "
Rating 8 - Good. 153 out of 1005 reviews" "
Rating 6 - Okay. 50 out of 1005 reviews" "
Rating 4 - Poor. 18 out of 1005 reviews" "
Rating 2 - Terrible. 15 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tatevik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and convenient. The staff was helpful. The location is excellent --- had a chance to be part of the farmer's market on a Saturday morning. We had a very pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Terry Dee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had very friendly staff and provided help with all of my questions regarding restaurants and shopping.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 2 nights in Aug 2024

10/10 Excellent

Rouxle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is walkable to Market Square. Amazing roof top bar and everyone is so helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We really liked the location and convenience of this Hyatt in Downtown Knoxville. However, the rooms don't get cleaned each night - we were told upon checkout they only get cleaned every 2 days. Also, they tout their rooftop bar. But both nights we were there we were turned away from using it being told we needed reservations and there was no seating. Looking around there was plenty of seating and a whole side of the bar was open. There was a lot of attitude by the hostess and it was completely off-putting to not being able to enjoy this at the hotel we were staying at.
Stayed 2 nights in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Leslee

Traveled with family
Liked: Cleanliness, staff & service, amenities
This property is convenient to downtown Knoxville. The tub would not drain is the reason for my lower rating.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Heart of city
Stayed 1 night in Aug 2024

2/10 Terrible

Haoyuan

Stayed 1 night in Jul 2024

10/10 Excellent

Debra K

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time visiting Knoxville and everything was perfect! The hotel was great! Very impressive. Location and view were so wonderful! The staff were very helpful and friendly. The room was really clean, nice & quiet. The valet guys were working so fast in the very hot weather but still were so pleasant and kind. 10/10 - will definitely be back and will tell friends to visit!
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Amenities, property conditions & facilities
None
Stayed 1 night in Aug 2024

10/10 Excellent

Geeta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel & loved the location as it was very convenient. Would definitely stay there again!
Stayed 2 nights in Aug 2024

4/10 Poor

Pamela

Stayed 1 night in Jul 2024

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean new friendly and convenient. Bachelorette party in the hall at midnight for 30 mins but hotel staff handled it after a call to front desk. Would return.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome
Stayed 2 nights in Jul 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was no pool on the rooftop. Overpriced for area.
Stayed 3 nights in Jul 2024

4/10 Poor

margaret

Liked: Property conditions & facilities
ac worked poorly, got poor directions from staff, valet didn't help me get bags into or out of car, seat and ac messed with,
Stayed 2 nights in Jul 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly courteous and helpful, since this was our first time to Knoxville. Grace was super helpful with all of our inquiries. Parking of course was a bit messy, especially trying to park during the busiest time around downtown, but do-able. Would definitely recommend and will stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ausencio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2024

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice hotel in downtown.
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024