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Hyatt Place Knoxville Downtown

3.0 star property

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Photo gallery for Hyatt Place Knoxville Downtown

Exterior detail
Reception
Exterior
Lobby
American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
$197
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
530 S Gay St, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪6 min walk‬
  • University of Tennessee
    ‪12 min walk‬
  • Neyland Stadium
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(35 reviews)
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(87 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

10.0 out of 10
Exceptional
(13 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

9.8 out of 10
Exceptional
(13 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, View

9.2 out of 10
Wonderful
(14 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

8.8 out of 10
Excellent
(8 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

10.0 out of 10
Exceptional
(5 reviews)
  • 452 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Room, 1 King Bed with Sofa bed (Specialty) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this property

Hyatt Place Knoxville Downtown

3-star hotel in Downtown Knoxville
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place Knoxville Downtown offers 165 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions are featured in guestrooms.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3500 square feet (325 square meters) include conference space. This Beaux Arts hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Place Knoxville Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
24/7 Gallery Market - This bistro specializes in American cuisine. Open 24 hours.
Five Thirty Lounge - This restaurant serves dinner and light fare. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Market
  • Five Thirty Lounge
  • Lobby Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1917
  • Comprehensive recycling policy
  • Local artist showcase
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11 per person
  • Covered valet parking fee: USD 49 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Hotel
Hyatt Knoxville Knoxville
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Downtown Knoxville
Hyatt Place Knoxville Downtown Hotel Knoxville

Hyatt Place Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1016 reviews
Rating 8 - Good. 143 out of 1016 reviews
Rating 6 - Okay. 44 out of 1016 reviews
Rating 4 - Poor. 24 out of 1016 reviews
Rating 2 - Terrible. 18 out of 1016 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle, Westlake Village

Stayed 3 nights in May 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Pros: clean, quiet, and great central location. Small lobby bar, beautiful rooftop bar with an interior bar and two exterior small bars with lots of seating areas, great views. Decent lower level fitness center. Cons: valet…approx. $45 a day and they don’t even unload or reload luggage.
Stayed 3 nights in May 2025

6/10 Okay

Marcus Christopher

Liked: Cleanliness, property conditions & facilities
The mechanical system in the room ran all night long and couldn't be turned off, even after switching it to 'off.' The thermostat appeared to be purely decorative as it did not affect the system (temperature or fan settings).
Stayed 1 night in Mar 2025

10/10 Excellent

Kelley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our stay! What a beautiful property! Once we figured out we could park overnight in the same garage they valet in and just walk up with our stuff, the rest of our stay was very smooth and enjoyable.
Stayed 1 night in May 2025

10/10 Excellent

Annalyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! Celiac friendly breakfast

I have celiac and their breakfast was top notch! They offered individually packaged GF bagels and alternative milks and had turkey bacon (my daughter has a pork allergy). Usually we can eat minimally or not at all at hotel breakfast and we were all ridiculously pleased with the breakfast offerings. The beds were very comfortable, the bar on the top floor was fancy and the views incredible also it was in a great location to walk around! The only thing to note is that they don’t have free parking - You have to park in a parking garage across the street that you pay for. Or you can do valet parking, which obviously is also paid.
Stayed 1 night in Apr 2025

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Valet parking, with fees, a bit pricey.
Stayed 4 nights in May 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular City views from rooftop! Manager was kind enough to allow me to place a food order although kitchen @530 had closed.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Dance Weekend

Located right on Gay Street next to numerous shopping and dining spots. Getting in and out can be hectic but the valet service was marvelous! Buffet breakfast for $11 is a good value. Starbucks is next door with a hotel access.
Stayed 2 nights in May 2025

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a wonderful rooftop bar
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness
Cx
Stayed 1 night in May 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Will stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Charles

Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure floors; great atmosphere
Stayed 1 night in May 2025

10/10 Excellent

Jason, Vernon Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage nearby that was free as I entered after 6pm. Room was very nice. Staff friendly and helpful. Breakfast was good too
Stayed 1 night in May 2025

6/10 Okay

Monica

Traveled with family
Liked: Property conditions & facilities
They do not make up the room everyday
Stayed 6 nights in May 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & convenient place to stay!

This hotel was very comfortable & close to everything. Parking was easy at State St garage after I checked near the valet station. Breakfast was also great. Conveniently attached to Starbucks. Would stay there again.
Stayed 1 night in May 2025

8/10 Good

Ian

Stayed 1 night in May 2025

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a square and to the worlds fair grounds
Stayed 1 night in May 2025

4/10 Poor

Kelly

Business traveler
Disliked: Staff & service, amenities
Disappointing Service Despite Great Location We requested twin beds upon check-in, and although the receptionist initially said she would check, she quickly told us none were available—without actually checking. We asked if the sofa in the room could be made up as a bed, and she said we’d have to do it ourselves, though they could provide extra bedding. Unfortunately, the phone in our room wasn’t working, so we had to go down to request the bedding in person. We were told they didn’t have any at the moment but would check with housekeeping. Eventually, housekeeping left a single bedsheet in the room. I had to go back down again to ask for more, at which point the receptionist apologized and gave me a blanket. The shower water was lukewarm at best, and when we inquired, we were told it's due to being on a higher floor—it just takes longer to heat up. Finally, since we had an early departure and wouldn’t make breakfast, we asked if breakfast boxes could be arranged. Without any effort or apology, the answer was simply no. The hotel itself is in a fantastic location, but unfortunately, the service we received was far below expectations.
Stayed 1 night in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with easy access to all the downtown tourist stops! Breakfast was fantastic too!
Stayed 2 nights in May 2025

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is perfect for shopping and dining in the city.
Stayed 2 nights in May 2025