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Hyatt Place Knoxville Downtown

3.0 star property

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Photo gallery for Hyatt Place Knoxville Downtown

Rooftop terrace
Rooftop terrace
Lobby
Rooftop bar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
530 S Gay St, Knoxville, TN, 37902
  • Market Square
    ‪5 min walk‬
  • Knoxville Convention Center
    ‪6 min walk‬
  • University of Tennessee
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, View

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

  • 452 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Room, 1 King Bed with Sofa bed (Specialty) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Specialty)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Knoxville Downtown

3-star hotel in Downtown Knoxville
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Hyatt Place Knoxville Downtown offers 165 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 4499 square feet (418 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hyatt Place Knoxville Downtown is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
24/7 Gallery Market - This bistro specializes in American cuisine. Open 24 hours.
Rooftop - Onsite rooftop bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
FiveThirty - This cocktail bar specializes in American cuisine. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Market
  • FiveThirty
  • Lobby Bar
  • Rooftop
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,499 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Hotel
Hyatt Knoxville Knoxville
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Downtown Knoxville
Hyatt Place Knoxville Downtown Hotel Knoxville

Hyatt Place Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1002 reviews
Rating 8 - Good. 146 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Stayed 3 nights in Nov 2024

10/10 Excellent

Honglin

Stayed 1 night in Dec 2024

8/10 Good

Andre

Stayed 1 night in Dec 2024

10/10 Excellent

Ferdinan, San Leandro

Stayed 1 night in Nov 2024

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Sep 2024

10/10 Excellent

Harriett

Stayed 1 night in Nov 2024

10/10 Excellent

Signe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and close to everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

John, Johnstown

Stayed 3 nights in Dec 2024

10/10 Excellent

Taylor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort s
I always sleep great at this specific hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

Lisa

Disliked: Staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Dawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good, room was clean. Whomever owns the property, needs to rethink the handicap areas. Not good. Bartender did not need to tell us he was in the bathroom! Not professional! Location was good, parking was good.

10/10 Excellent

Candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$40 to valet park for the night
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed
The hotel is nice. The room was nice. The king bed was not very comfortable. It dipped severely. The provided pillows were really flat. Even doubled up, your head still goes all the way to the bottom. The room we stayed in was on the alley side. We were awaken at 5am to the sound of trucks, people hollering and back up alarms. We stayed here last year and it was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marcia Rousselle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent staff, very friendly and answered all our questions when asked about suggestions for restaurants, things to do etc.
Stayed 4 nights in Dec 2024

4/10 Poor

Danilo

Liked: Cleanliness, staff & service
An upgrade is NOT on the 3rd floor!
We were told at check in that we we were UPGRADED to a king size room with a city view (which is what I paid for to begin with). The UPGRADE was all the way to the 3rd (THIRD) floor. Really? The hotel has 8 floors, and I seriously don't think of the 3rd floor as much of an UPGRADE. I think the problem LIES when the hotel has an entire Broadway theater company staying in house. I assume the real persons who got UPGRADED were those persons. It's very sad when paying customers get overlooked and the hotel wants to kiss-ass to theatrical workers.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind. Clean room.
Stayed 1 night in Dec 2024

10/10 Excellent

Suraya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean.
Stayed 1 night in Nov 2024

8/10 Good

jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent except 1 thing…
Outstanding location for walking around Knoxville. Great rooftop bar. Really liked everything except for the fact the hotel doors slam shut loudly and echo up and down the halls. So this went on at all hours when people came and went.
Stayed 1 night in Nov 2024

10/10 Excellent

Linwood, Olive Branch

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, updated, comfortable, clean, relaxing, personnel wonderful, and a reasonable price.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and friendly staff! Wish there was more of an option for breakfast.
Stayed 1 night in Nov 2024