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SureStay Hotel by Best Western Lenoir City

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Lenoir City

Exterior
Free daily continental breakfast
Exterior
Lobby
Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk
$83
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
400 Interchange Park Dr, Lenoir City, TN, 37772
  • Place, Avalon Golf and Country Club
    ‪4 min drive‬
  • Place, Lenoir City Park
    ‪9 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Lenoir City

Lenoir City hotel with free breakfast
A seasonal outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Lenoir City offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lenoir City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This Lenoir City hotel also offers a seasonal outdoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.

SureStay Hotel by Best Western Lenoir City has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Knights Inn Hotel Lenoir City
Knights Inn Lenoir City
Lenoir City Ramada
Knights Inn Lenoir City Motel
Surestay By Best Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel
SureStay Hotel by Best Western Lenoir City Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

SureStay Hotel by Best Western Lenoir City Reviews

Reviews

6.6
Rating 10 - Excellent. 119 out of 468 reviews
Rating 8 - Good. 122 out of 468 reviews
Rating 6 - Okay. 71 out of 468 reviews
Rating 4 - Poor. 76 out of 468 reviews
Rating 2 - Terrible. 80 out of 468 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

DeLoris

Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property just not very near anything must walk while or drive and uber. Would stay again staff very helpful and friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Alicia

Stayed 2 nights in Jul 2025

6/10 Okay

Brian

Traveled with family
Disliked: Property conditions & facilities
A little run down and could use some updating. But not terrible if you just need a quick place to spend the night.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure stay Lenoir city

Quick check in. Wanted a first floor room and had to beg to get it. Should have put that in my reservation request. Breakfast is not much unless you want cold cereal or a waffle. But Waffle House and Shoney’s is 1 minute away. It was quiet and all the guests respectful. They asked each day is I wanted maid service. Beds we’re comfortable.
Stayed 4 nights in Jun 2025

2/10 Terrible

James

Stayed 1 night in Apr 2025

2/10 Terrible

Manoj, Birmingham

Disliked: Cleanliness, property conditions & facilities
Dirty room and breakfast was not good.
Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I always feel well rested every time that I stay here.
Stayed 1 night in Jun 2025

8/10 Good

Keith

Business traveler
Stayed 3 nights in Jun 2025

10/10 Excellent

Joan

Stayed 1 night in Jun 2025

4/10 Poor

Tabitha

Liked: Room comfort
Disliked: Cleanliness, staff & service
They had to move us when we first got there bc the room was nasty not been clean hair in the sneak and tub sheets was nasty trash everywhere the the sec room the put us in there was wholes in the wall bugs ECT
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Great pool. Clean room. Highly recommend
Stayed 1 night in Jun 2025

8/10 Good

Jerry

Stayed 3 nights in Jun 2025

2/10 Terrible

Ana

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and will never return. The hotel is in desperate need of renovation—it has a noticeable odor, and the rooms are extremely outdated. I used the vending machine to buy a drink, inserted $5, and didn’t receive my change. When I brought it up to the front desk, the staff member was rude and simply gave me the manager’s number. I called the manager, but he was also dismissive, claiming the vending machines aren’t their responsibility and that he had no proof I actually put in $5. He then hung up on me. Completely unacceptable customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean and well-maintained. The staff were very friendly and helpful.
Stayed 8 nights in May 2025

8/10 Good

Dorothy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was fine. Bed was great. TV didn't work but the owner came and got it working. I would have liked to have been downstairs, but no biggie. It was right across the street from good food and gas and close to where I needed to go. No frills, but that's ok. I just can't believe a little hotel room like that is $120 per night for 1 person. Oh well.
Stayed 1 night in May 2025

8/10 Good

Gary, Westerly

Traveled with group
Liked: Cleanliness, property conditions & facilities
Basic room, very clean, well stocked...
Stayed 2 nights in May 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Good rest
Stayed 1 night in May 2025

4/10 Poor

Jeff, Monroe

Liked: Staff & service
Disliked: Cleanliness
Filthy stained sheets. Were not changed. Took pictures to front desk. Ogferrd to move us. But
Stayed 1 night in May 2025

2/10 Terrible

Shelia

Traveled with group
Disliked: Staff & service, property conditions & facilities
Dirty towels, Bedspread has bed bug blood at end of bed.
Stayed 1 night in May 2025

2/10 Terrible

Héctor

Stayed 4 nights in Apr 2025

8/10 Good

Savannah

Disliked: Staff & service
Stay was ok. Beds were comfy. Room was clean. Front desk was a little unfriendly.
Stayed 2 nights in Apr 2025