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Mainstay Suites Knoxville Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mainstay Suites Knoxville Airport

Lobby
Lobby
Exterior
Suite, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
  • Kitchen

Explore the area

Map
361 Fountain View Cir, Alcoa, TN, 37701
  • Maryville College
    5 min drive
  • Palace Theater
    5 min drive
  • Capitol Theatre
    5 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    5 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 3
  • 23 King Beds and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn Alcoa Knoxville

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (1066)
The price is $72
per night
$83 total
includes taxes & fees
Dec 11 - Dec 12
Quality Inn Alcoa Knoxville

About this property

Mainstay Suites Knoxville Airport

Alcoa hotel with in-room kitchens
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Weekly housekeeping is available.
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mainstay Suites Knoxville Airport features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 6458 square feet (600 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station. The property offers extended parking privileges to guests.

Mainstay Suites Knoxville Airport is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 6,458 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 178 out of 529 reviews" "
Rating 8 - Good. 163 out of 529 reviews" "
Rating 6 - Okay. 93 out of 529 reviews" "
Rating 4 - Poor. 52 out of 529 reviews" "
Rating 2 - Terrible. 43 out of 529 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family location
It was very clean and had plenty of room
Stayed 4 nights in Aug 2024

10/10 Excellent

Valer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Great place to stay , little dated ,but clean and friendly service
Stayed 4 nights in Aug 2024

6/10 Okay

Craig

Traveled with family
Disliked: Amenities, property conditions & facilities
Room was adequate. There were areas of the room unfinished (bathroom under sink).
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
It's and extended stay location. You don't have to eat out.
Stayed 4 nights in Aug 2024

6/10 Okay

Elisa

Business traveler
Liked: Cleanliness
Lack of communication. They called me on a Friday to say they needed to change my room for tile repairs on Sunday but change didn't hapoen until Tue evening. Then room felt like a downgrade. Other than that not bad
Stayed 7 nights in Jul 2024

8/10 Good

Jo Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Justin or Catherine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh, yeah?
I enjoyed the room with kts amenities, the full kitchen, couch, eating bar, and the updated bath and charge centers. However, the AC did not run according to the thermostat, just on or off. The toilet seat was broken and needed replacing. You can hear people in the hallway quite easily. Breakfast standard acceptable, nothing grand, basic. Some staff friendly, one argumentative. I would stay there again.
Stayed 2 nights in Jul 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious room that was very clean for a reasonable price One complaint: the water barely got warm and the shower head was clogged and was not functional at all. I had to take a bath.
Stayed 1 night in Jul 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Luke

Liked: Amenities
Decent place. Reno's going one but was no inconvenience. Couple of restaurants close.
Stayed 1 night in Jul 2024

10/10 Excellent

Annalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay here far from busy city so we had a good rest.
Stayed 1 night in Jul 2024

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, stopped here and stayed one night because we were too tired to continue driving from Dollywood and made a last minute booking. Beds were super comfortable and so were the pillows. Id like to know what kind of pillows they use so i can get some for my bed at home. Only negative thing id say is days later they tried to take money out of my account but thankfully my card was locked. I called to ask why they said their system went down but that she didnt see anything being charged, the lady was kind of rude about it but it just seemed odd to me even if your system goes down theres no reason it would try to charge someones card.
Stayed 1 night in Apr 2024

10/10 Excellent

Travis

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for sure.
It was a nice place for the money. And great staff.
Stayed 1 night in Jun 2024

4/10 Poor

Kevin

Disliked: Staff & service, property conditions & facilities
One Time Customer
The room / bathroom was under renovation construction. When I booked this room, I was not notified they were renovations going on. We arrived at our check in time for 3 o’clock and was told the room was ready. When we went upstairs to people working in there. The service was not very friendly. When I brought this up to the desk clerks attention, we were told to just hang out for a little while. They should be done pretty soon. After being on the road for 14 hours, that’s not what I wanted to hear. We were not offered another room and didn’t get to check in until 4:15. When we finally got into the room, of course, we needed the bathroom. There was no running water in there, because they forgot to hook up the water hoses during the renovation. No explanation from anyone. We ended up checking out a day early. I would not stay there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay near the airport!
Stayed 1 night in Jun 2024

8/10 Good

Carol

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful at checkin. Nice surrounding.
Stayed 1 night in Jun 2024

10/10 Excellent

Vernon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jun 2024

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Not too far from things to do. Close to the airport and restaurants. Had to ask for a bit of extra toilet paper and towels from the staff but otherwise it was a great stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work there were awesome
Stayed 2 nights in May 2024

10/10 Excellent

Robert MARK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoky Review
very clean rooms, very spacious, had a kitchen unit. Easy and quick check in, and all the associates were very nice and polite. And eating establishment's were near by.
Stayed 3 nights in May 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant across the road about a 1 minute walk
Stayed 1 night in May 2024