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Mainstay Suites Knoxville Airport

2.5 star property

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Photo gallery for Mainstay Suites Knoxville Airport

Lobby
Lobby
Seasonal outdoor pool, open 10 AM to 10 PM, sun loungers
Suite, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
361 Fountain View Cir, Alcoa, TN, 37701
  • Maryville College
    ‪5 min drive‬
  • Cades Cove Museum
    ‪5 min drive‬
  • Foothills Mall
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 23 King Beds and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn Alcoa Knoxville

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1001)
The price is $174
per night
$207 total
includes taxes & fees
May 15 - May 16
Quality Inn Alcoa Knoxville

About this property

Mainstay Suites Knoxville Airport

Alcoa hotel with in-room kitchens
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Weekly housekeeping is available.
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mainstay Suites Knoxville Airport features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 6458 square feet (600 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station. The property offers extended parking privileges to guests.

Mainstay Suites Knoxville Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 6,458 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 199 out of 569 reviews
Rating 8 - Good. 174 out of 569 reviews
Rating 6 - Okay. 96 out of 569 reviews
Rating 4 - Poor. 54 out of 569 reviews
Rating 2 - Terrible. 46 out of 569 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Jonah

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty inside and outdated rooms are dirty bathrooms peeling paint moldy caulking in tubs ac/heat unit filters look and smell when it’s on like they’ve never been cleaned rooms had musty smell to them
Stayed 4 nights in Jan 2025

6/10 Okay

Sonti

Traveled with family
Liked: Amenities
Overall it was terrible, however the room had clumps of dirt on the couch and floor as it hadn't been vacuumed before we arrived. The tub also leaked the entire time (would not shut off completely) so we had to hear the water running constantly and it made the room humid and gave it a slight smell. The windows have visible mold growing on them and there were what looked to be poop smeared along the sliding bathroom door on both sides. There also was some yellowish liquid that was dripping down and dried to the wall just outside of the bathroom. As gross as this was for me, the rest of the room wasn't too bad, really. Comfortable bed, good heating/cooling, there were dishes in the cabinets for us to use as well as dishwasher detergent. The bathroom mirror was nice with the lighting behind it and the housekeeping staff was very sweet, kind, patient and helpful when we realized we forgot something in our room after checking out. I think I would stay here again but would immediately check the room and then report any discrepancies with the front desk.
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Stayed 5 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Joyce

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

SANDY, Houston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Well thought out and wonderfully clean.

8/10 Good

alexis

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2024

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm still here and I love it. The staff are very kind and it's a very clean environment. Breakfast is so good they have some good fried potatoes 😋😋😋 yummy....
Stayed 2 nights in Dec 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sara

Stayed 1 night in Dec 2024

2/10 Terrible

Travis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jose

Stayed 2 nights in Dec 2024

6/10 Okay

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Dated property that has been renovated well. Bed had strange sound when getting in and out. Breakfast was nothing special....sausage was extremely done.
Stayed 2 nights in Dec 2024

8/10 Good

Anna P., Pineville

Stayed 3 nights in Nov 2024

8/10 Good

Payton

Stayed 4 nights in Nov 2024

10/10 Excellent

Dajour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

??

Stayed 1 night in Oct 2024

6/10 Okay

Bashir Ahmed

Stayed 1 night in Jul 2024

4/10 Poor

Melinda

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Do better!

I have stayed here previously & I had a great time. This time however I was very upset. First there was hair in the sink & bathroom floor. The corners in the bathroom were caked with yuck! The bed was not clean, there was crumbs under the blanket & the cover was stained with a yellow substance. Then when I opened the cupboard to get a cup there was a bug…I’m sure you can guess what type. The children next door were jumping on the bed & running something along the wall till late. Even after asking for a new room. I come to the area to work with the homeless & veterans. I donate my time & don’t have money to spare. I would have changed hotels if I could’ve. Very disappointed as I had a great stay previously.
Stayed 1 night in Nov 2024

8/10 Good

Greg

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024