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Mainstay Suites Knoxville - Cedar Bluff

2.5 star property

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Photo gallery for Mainstay Suites Knoxville - Cedar Bluff

Room, 1 Queen Bed, Accessible, Non Smoking | Free WiFi, bed sheets
Exterior
Free WiFi, bed sheets
Free WiFi, bed sheets
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
214 Langley Place, Knoxville, TN, 37922
  • West Town Mall
    ‪6 min drive‬
  • Turkey Creek Shopping Center
    ‪7 min drive‬
  • Dead Horse Lake Golf Course
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Mainstay Suites Knoxville - Cedar Bluff

Hotel in Knoxville West
This hotel features laundry facilities, a 24-hour front desk, and free self parking. Other amenities include a vending machine. Bathrooms are shared.
Mainstay Suites Knoxville - Cedar Bluff offers 96 air-conditioned accommodations with complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Mainstay Suites Knoxville - Cedar Bluff features a vending machine, laundry facilities, and an elevator. The property has a 24-hour front desk. Onsite self parking is complimentary. A total renovation of this property was completed in June 2024.

Mainstay Suites Knoxville - Cedar Bluff has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - June 2024
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Service fee: USD 2.50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Mainstay Suites Knoxville - Cedar Bluff Hotel
Mainstay Suites Knoxville - Cedar Bluff Knoxville
Mainstay Suites Knoxville - Cedar Bluff Hotel Knoxville

Mainstay Suites Knoxville - Cedar Bluff Reviews

Reviews

6.8
Rating 10 - Excellent. 67 out of 183 reviews
Rating 8 - Good. 26 out of 183 reviews
Rating 6 - Okay. 30 out of 183 reviews
Rating 4 - Poor. 32 out of 183 reviews
Rating 2 - Terrible. 28 out of 183 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Really nice accommodations and customer service just hard to find / get to
Stayed 1 night in Apr 2025

6/10 Okay

Joe

Stayed 6 nights in Apr 2025

2/10 Terrible

Nicholas

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The whole property was filthy and gross. Hotels.com I would recommend taking this hotel off of your offer list.
Stayed 1 night in Apr 2025

8/10 Good

iliyaas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Lisa

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should have known when I booked the reservation and it flagged the payment as non-refundable. This hotel was not in the condition that is shown in the pictures that are online. It was dirty and had spiders in most of the corners of the room. The bathroom had mold in the corners of the bathtub/shower and on the ceiling. In order to cover up issues in the bathroom there were large amounts of chalk in all of the seams. I hate to think what the chalk was covering up.
Stayed 5 nights in Apr 2025

6/10 Okay

Terrance

Liked: Staff & service
Disliked: Cleanliness
Not bad for the money but not great.
Stayed 1 night in Apr 2025

8/10 Good

(Margaret) Maggie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Kitchen was useful. Little more road noise than I expected but that happens when you are next to the interstate, easily drowned out.
Stayed 1 night in Apr 2025

2/10 Terrible

Christy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tamara

Traveled with family
Liked: Cleanliness, staff & service
The front desk was very friendly with check-in. Beds are comfortable. 2 burner stove--only one burner worked when we were here a week ago. We told them we would be coming back through in a few days on the way back. Said he'd have it fixed. He didn't. Fortunately, someone was there to fix it while we waited.
Stayed 1 night in Apr 2025

6/10 Okay

Tamara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The front desk was very friendly with check-in. Beds are comfortable. 2 burner stove. Only one burner worked. We were coming back through the following Friday on the way back. Said he'd have it fixed. When we were packing to leave, ants were everywhere!!
Stayed 1 night in Mar 2025

6/10 Okay

doug

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, room comfort
The property was nice and clean. For the price this was a good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Abayomi

Stayed 1 night in Mar 2025

10/10 Excellent

Kang-il, Waterloo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was reasonable for the facility.
Stayed 1 night in Mar 2025

2/10 Terrible

Ryan

Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Michael

Business traveler
Good stay no one refreshed the towels and coffee for the coffee maker. Other that that it was fine.
Stayed 4 nights in Mar 2025

2/10 Terrible

Katlyn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIGHTMARE HOTEL. DO NOT BOOK.

This was one of the worst experiences I have ever had. I booked a king bed they put me in a queen bed room and that queen bed was broken and very uncomfortable. There was a couple arguing next to me all night I asked for a transfer and was told they would see what we could do when I tried to check back I was ignored. I tried to cancel the booking and then they moved me to a king. The representative at the desk asked me inappropriate questions about my friend who was there with me asking me again and again if he was my boyfriend making me very uncomfortable. Then the next morning I was awoken by the fire alarm that went on and off for over an hour.. this was apparently a scheduled test that I feel I should have been notified about if they knew they had this scheduled. The deposit is being held for more than 30days and there were roaches in the bathroom. Lots of arguing from other guests that wasn’t addressed while we were there. If you’re looking for a professional, safe, and appropriate hotel. DO NOT BOOK HERE
Stayed 4 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Abayomi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

David

Traveled with family

Na

Stayed 3 nights in Mar 2025

8/10 Good

Maribel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

4/10 Poor

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
The bed way very bad.
Stayed 1 night in Mar 2025

2/10 Terrible

Angela

Traveled with partner, Traveled with pets
Disliked: Amenities
Bed was extremely worn out...terribly uncomfortable..disapointing after a 12 hour drive..shower was almost non existant....the stream of water was a trickle.. very sketchy looking ppl seemed to be living there ...???...it was very odd indeed.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025